Get matched with top insulation pros in Cochiti Lake, NM

"The owner arrived on Wednesday 05/19/2021. Owner is disrespectful and discourteous to both me and my husband ( Walt Miller)/ judging by his look once he stepped out of his truck you can see that he doesn't want to be here/ he was short with us/ he is late/ he was very very nasty to us."

"They came out quickly, gave us a reasonable estimate, and scheduled the work to be done the next week. They came when they promised, and did the job well. We are now happy with our garage that stays warmer in the winter, and hopefully cooler in the summer."

"I hired Wagner Mechanical in July 2024 to install a new furnace/AC/heat pump and whole house humidifier. I went with Wagner after getting several estimates, and although they were more expensive than some others, they had done good work for a previous installation. For the work in 2024, I was expecting the same level of competence, care, follow-up, and attention to detail that I received from Wagner several years ago. However, the current experience significantly failed to meet all my expectations and has been, to say the least, extremely frustrating, time consuming, and in the end very expensive. When installing the humidifier, I asked Wagner to provide a technician who was familiar with humidifier installations. My sales person stated that “it was assigned to an installer who has done those jobs before.” I then asked the dispatch person to confirm this and she also said that the installer was familiar with humidifiers. When the installer arrived, it was clear that he was not familiar with these systems, and demonstrated this by making several mistakes in the installation (steam injection tube placement wrong, humidity sensor location wrong, outside temperature sensor placed next to furnace inside garage, wiring errors). When he was done, he was unable to get the humidifier to work, but still left the job and instructed me to test it when I switched over to heat. I called Wagner, explained the situation, and they said they would send another experienced technician out. The next technician came out, stated that he was unfamiliar with these systems, said he had to do some research, and left. I again called Wagner, explained the situation and also sent an email to the Assistant GM who had originally told me that “we have installed a lot of these”. Wagner sent out a third technician, who made a couple changes (moved humidity sensor and outside temperature sensor), but then also could not get the humidifier to work. So then he told me that he had to do some research, would get back to me, and promised that Wagner would not leave me hanging. I never heard back from the technician and Wagner never fixed the humidifier I paid them to install. To repeat, I never heard back from Wagner, despite my email and phone call attempts to contact the installation manager and assistant GM, to correct the humidifier installation. After the three failed attempts by Wagner, I ended up hiring another contractor to come out, diagnose multiple issues with Wagner’s installation, correct the installation, and get the system working correctly. Needless to say, I obviously had to pay this other company to do this work. Additional issues for my system that were never addressed by Wagner - 1) The system reports 31-11 and 31-58 errors from the heat pump (appears system was not tested after installation) 2) Air flow must have not been tested after installation as there appears to be some sort of restriction in the ducts - the system constantly reports excessive static pressure warnings, which I have also measured with and without filters installed 3) Condensation is now leaking from exhaust vent - the exhaust vent connections are loose and were not installed correctly The technicians and customer support staff were respectful and courteous throughout the process, but failed to follow through and complete the work correctly. I paid Wagner an exorbitant amount for this job and never got my issues resolved. Furthermore, throughout the process management never demonstrated any interest or commitment to do the job right and follow through. Unfortunately, at this point, I will never recommend Wagner."

"PURCHASED FROM A TUFF SHED DEALER in ABQ, NM. So many exposed nails on inside from a ‘missed the stud scenario’. There is one area where the screw attaching the outside vertical component of the shed to the floor of the shed was not screwed in completely, an 1/4” space existed between the side wall and the floor. Every nail/ screw in the manufacture of the building is not redundant. This represents a compromise in the structural integrity of the Tuff Shed. These are the company’s policies. EXCELLENCE POLICY: Taking all necessary steps to create the best products and supply the best services. INTEGRITY POLICY: Living up to our promises, commitments and responsibilities. Both of their policies were not fulfilled in construction of my shed!!"

"do not hire them hired them to shut down my cooler last fall over priced decided to get my cooer up and running my self this spring first found my cooler cover in the corner of the roof they did not tie it down cooler pan filled with dirt the slot where the sheet sides in to close off cooler should be taped closed found tape lying on roof then they removed the adapter on the water line to attach to hose bib and they CUT the water line in half i had quite the mess to clean up"

"They're very friendly, on time, reasonable, I have no problems getting appointments, I've used them for over 40 years now and I trust them to do a good job."

"This is an incredible family owned and operated business. Their roofing product and solution set is top notch, and for a flat roof, there really is no other care-free option. They are extremely professional, clean, efficient and they care beyond belief. They go out of there way to protect you, your house and everything in the immediate area. They are friendly and easy to work with, and just a great group of people. I had them replace a roof on a house that I sold, and immediately asked them to help out on a new purchase. I have experience with structured foam and spray foam applications, and for our New Mexico location and climate, this is the very best solution for your roof. I am quite happy and satisfied, and you will be as well."