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"I am one of Blanton's Gold Members which I pre-paid their annual feel several weeks ago when I had a hot water heater that was over 17-years old replaced and all services related to that situation went A+. I had a separate Blanton's appointment to have my HVAC system checked for the first time today and reported the plumbing issue to the dispatcher who told me someone else would have to call me and set up a different time and to wait on that person's call. I waited a little over 24 hours with the faucet still slightly dripping and called this morning to report I did not want to go through the weekend if possible if the faucet was still dripping in case it became an emergency. Two men showed up at my door after calling that they could come early and I authorized their coming early. They both looked at the tub and shower and asked questions about what I wanted replaced. I replied I didn't want a new faucet, etc., just the leak stopped. I was given a quote (Estimate 37873717) that it would cost $239.06 to have the work done. I trusted this company from previous experiences that the work that needed to be done on the Delta faucet would cost that much in parts and labor. When I was told the work had been completed in less than 30 minutes, I was a bit flabbergasted and asked to see what was wrong. One of the plumbers produced the parts to the $10 kit I've used in years past to repaid Delta Faucets having no idea, that was all that was wrong with the shower/faucet to keep it from leaking. I paid the Invoice 3779765 via Bankcard for the full $239.06, looked up the kit online after the plumbers left and called around two to various plumbing shops to come up with the retail kit that sells for $10 in most reputable plumbing shops. When the HVAC person came out, I was still upset with the plumbers. I'm confused being a Gold Member of Blanton's "family" and the explanation that some services regardless of the Parts pricings and the labor are all factored in as one job regardless of the time required to complete the job or costs of parts, when other Blanton services require you to pay at least half up front for parts they expect to have to use when they order them. This certainly did not occur with my hot water heater installation and I was told that I had the guarantee (which I believe I paid extra even as a Gold member for ten years on the hot water heater) and "no guarantees" for the $10 Delta Faucet kit that I paid $239.06 for. When I asked how much this would have cost had I not been a Gold member, I was told it would be roughly more than $100 than the $239.06. While I'm not upset with all of Blanton's services, I don't want these two guys back in my house or on my property ever again and still do not know the names of who came out. Neither do I wish to hear from anyone associated with Blanton's management further about this. When a company does this to a -connected veteran, heaven help our wives with these kinds of negotiations when we die?"

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"They were very professional and very knowledgeable about the project that they were hired to do. I would most definitely connect CARTER HVAC SERVICE for any future projects."

"Ashley work ethic is the embodiment of professionalism. She was open and upfront about the process and the time it would take to complete the inspection. I am no slouch. I have a little bit above-average weekend warrior DIY experience, and she pointed out items and issues that I would never have noticed. Not only was she thorough and efficient, but she was also empathic. During a home inspection, you hope for the best while bracing for the worst. If there was a possible negative, she softened the blow by sharing her own home-owning and remodeling experiences with me. Not only did I feel confident that I was closing on the right home, I am confident that I chose the right home inspector. I feel compelled to pay it off faster just so I can hire her to help me with making another home purchase!"

"I had work done in Feb of 24. I know life gets in the way and I am not big on reviews because I don't believe half of them. Well, I'm not paid, and I would definitely not recommend David. The work he did to fix my duct work fell apart not even 6 months later and the *cleaning* he did to my unit actually made it worse to the point I am going to have to have it replaced since it's not repairable. He sprayed and scrubbed inside it bending all of the fins. I wish I was more of a prick and wrote him a check so I could have at least cancelled it, but as such I paid in cash. Lesson learned. I'm really tired of so-called professionals taking advantage of people. "

"Very professional and provided a great inspection."

"This is a response to a review that I did a couple of months ago. Even though I was upset with the service that I got from one of the text who I would call vindictive I wanted to the office that next morning, and I asked for a manager, and I got Mr. Curtis, and Mr. Curtis told me that he would come out to the house and he would bring a check with him and his name was Travis. And when I tell you that Mr. Curtis made me feel like he was a superman like he could just change everything and he , as a manager went up underneath my house to check and see if there was anything wrong the unit to see if there was anything wrong in it Iâ ll say Travis and also the inside of the house. And again I say, Mr. Curtis, Iâ ll give you a 10 for everything that you did , you change my mind about the way I felt about the service tech at Blantons and sometimes it takes just one to renew your faith and a thing even though my faith is in God but faith and people and I thank you for everything that you did Blantons truly has a jewel and Mr. Curtis and Travis too because heâ s good in his right But I think you not to say that I donâ t have a problem with the unit, but Iâ m satisfied. And thatâ s what Blantons says that theyâ ll do. Theyâ ll satisfy the customer again. I think you, Mr. Curtis you have my vote you Mr. Curtis did right by me thank you so much."

"Very Affordable! Fast and good work! Very recommend them!!"