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SimpliSafe Home Security

Founded 2006 • With Angi since December 2011

4.8

(2843) Verified Reviews

Description

You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than $14.99! Most alarms systems seem like a bargain---UNTIL you look at the cost of signing a long-term alarm contract for $30, $40, sometimes even $50/month. Protect your home and your wallet with a SimpliSafe home security system. Our alarm monitoring costs just $14.99/month, and we’ll never lock you into a contract, so you are free to cancel with us anytime. Each year that you protect your family with SimpliSafe, you’ll save up to $420...that’s why the nation’s leading financial expert, Dave Ramsey, recommends SimpliSafe to all his listeners. Try SimpliSafe today! You have nothing to lose---we are so sure you’ll be happy with your alarm that we offer you a three year product warranty and a 60 Day No-Questions-Asked Full Refund Guarantee...

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Verified Reviews

A few reviews for this pro...
1.0

12/02/2020

Shortly after we ordered the system we changed our mind. The company said they would refund the money but never did. We disputed the charge but was denied from the credit card company even though SimpliSafe could not produce an invoice or any price they sent the system to us. This company is untrustworthy and does not deserve your business. Please save your time and money and use someone else. Jus...

Description of Work
Home security system

Category home security systems

Service Provider Response

Hi [Member Name Removed], We attempted to reach you last week, but were unsuccessful. We'd like to resolve the payment and make sure that you do get your refund. Please contact us so that we can investigate and make sure that your refund does post to your account. Brad
2.0

04/28/2020

Poor service with often no link being made to monitor service center.

Description of Work
Alarm Monitoring - 20% of time, no link to monitor service

Category home security systems

Service Provider Response

Hi [Member Name Removed], I'm sorry that you've been having issues with getting your system online. We tried reaching out a couple of times to help you resolve the connection issues and get your system back online and fully functional, but we were unable to connect with you. Please give us a call at 888-910-1458, and we'd be happy to do anything we can to help. Best, Brad SimpliSafe
5.0

02/27/2020

Can't imagine using any other company for security

Description of Work
Security system

Category home security systems

Service Provider Response

Hi [Member Name Removed], Thank you so much for the feedback! Please let us know if there's anything else we can help you with! If you have any questions, please feel free to contact us. We are open 7 days a week, from 9AM to Midnight, EST. Best, Brad M SimpliSafe, Inc. 1-888-957-4675
4.0

06/13/2019

This is an update to an update. I've had Simplisafe for about 4 1/2 years, and it wasn't working well for us. We had trouble getting the components to communicate. We had false alarms. The customer support was okay - I think they tried, but for whatever reason, the system just didn't work well in my home. Someone from Simplisafe offered to replace the system, and so far it seems to be working well...

Description of Work
Wireless Alarm system

Category home security systems

Service Provider Response

Hi [Member Name Removed], I'm glad to hear that the replacement system is working much better for you. Please let us know if you experience any issues or have any questions about the new system. Best, Brad M SimpliSafe Customer Support
2.0

05/11/2019

This is an update to a previous review. I wanted to like this system, but after investing hundred of dollars and countless hours, I can't recommend this system. The system is wireless, so it does allow for flexibility in installing the components. For example, you can put sensors on dresser drawers and interior doors, and you can easily move motion sensors from room to room. Installation is easy e...

Description of Work
Wireless Alarm System

Category home security systems

    Services Offered

    NO contract, $14.99/month, 24/7 Professional Alarm Monitoring for homes, apartments, or business customers. Protect your property from burglary, fire, carbon monoxide, water damage, or freezing temperatures. Enjoy mobile features with our smartphone app, and alarm activity SMS alerts.

    Services Not Offered

    SimpliSafe alarms are easily self-installed. Please see our installation video below.

    General Information
    Free Estimates
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, PayPal
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes