Get matched with top water heater pros in King, NC

"The work that was completed was great. However, the issue that I had was, I wasn?t properly quoted a price for the installation of my sink. Sofia came to my home assessed the job that I needed done and gave me a price. They day of installation the price increased $200 because something she did not notice during the day of the assessment. I was not pleased with the way things were handled as far as pricing. Please beware that your price may increase. "

"Reliable and great work."

"Donâ t believe everything they tell you about their system. We hired this company because during heavy rains (4inches or more), our basement tended to flood. We discussed this with the sales rep who came out, Albert Morrow, and told him we didnâ t have problems unless it was heavy rain. He recommended his company and told us the system was designed for this. After we had the system installed, we had no problems but also no heavy rains for 2-3 months. However, in December we had 5 inches of rain during one storm, and OUR BASEMENT FLOODED once again. A technician came out and basically told us the system worked the way it was supposed to but during flooding conditions the system was overwhelmed . So basically we paid $7500 for them to come out and install a system that does not work when it should. We would have been better off just to keep our money in our pocket and just wet-vac the water out when we have heavy rain. NO,WE DO NOT RECOMMEND THIS COMPANY OR THEIR SYSTEM. We are basically screwed out of $7500."

"Still waiting for a call back after initial visit. They were to move forward but no time schedule yet and A/C not working. As of now, this looks like 4 days of wasted time as I am not sure their customer service exist. The lady this morning said she would mark as urgent and get to a manager. You would think a simple call to a customer explaining backlog or schedule repair date should not take more than 5 minutes. Will give them until later today and then move on..."

"We had an emergency on a Friday night at 830. They came out as promised, pumped the tank, charged $600 but only pumped one side of the tank. Promised to come back and pump the other side, but even after digging up and installing risers on both sides by us, they will not come back out to pump the other side. Will never use this company again. Appreciate the late night service, but not the follow up. Very dissatisfied. "

"Shower renovation was completed by premier-homepros.com back in May of 2025, after several weeks we noticed a water stain in the flooring adjacent to the bathroom. The company came back out and admitted that the employee who did the work has sabotaged some of his previous jobs and was terminated. They then opened the wall behind their work and discovered black mold from the leak. There was also water damage the flooring and subflooring. The homeowner to contact some companies to get estimates on getting this resolved. Homeowner is disabled and suffering from brain cancer and dementia. After consulting friends in the industry (general contractors and residential insurance) it was decided that handling of this matter should be done by the company who knowingly and admittedly sabotaged the work. This is not acceptable. Reached back out to the company several times and were delayed even further. We are now entering our 6th month of this dispute and have no bathroom to use"

"Everyone we worked with at HousePro was professional, courteous, and kind. They were very helpful and easy to communicate with - we look forward to working with them again!"

"Vega Remodeling did excellent work building our deck. The owner, Mr. Narciso Vega was prompt in returning calls, making estimates and adjustments, and executing the project. He took the time to understand what we wanted, answered SO many questions, and even helped us explore options we hadn’t considered. All of this at a very fair price. The finished deck is beautiful, extremely well built, and adds enjoyment and value to our home. We will gladly call on him again for future projects."

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