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Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

James Cress Jr. Water Pump Co.

Well Pump Installation and Replacement, Well Pump Repair or Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

We are dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in the service, repair and installation of Well Pumps. We take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

47 years of experience

Services we offer

Plumbing , Well Pumps

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.856 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
4%
1
0%

Filter reviews by service

Showing 1-25 of 56 reviews
Eric J.
Jul 2025
5.0
Well Pump Repair or Service
These guys were great and very efficient...they came out early and explained everything so I could understand...work was completed in a timely fashion ..would definitely recommend them to anyone in need of their service

Shaun B.
Jul 2025
5.0
Well Pump Repair or Service
$3,150
After speaking to 2 other companies, and having one come out reverting us back to an electrician, spoke to James Cress, explained everything, said he'd be over in a few minutes after a few details weren't making sense. Came out, determined the issue; at this time, it was early evening, so he was able to schedule for the repair first thing in the morning before leaving town on another job. Him and another worker were able to resolve our issue, make our well up to NC code (we had a buried well), in less than 2hrs. Everything was explained well, and handled perfectly. Would definitely recommend, his expertise, friendliness, and empathy made a stressful situation easier to cope with as I felt everything would be taken care of, as it was.

John F.
Jun 2025
5.0
Well Pump Repair or Service
$3,000
James & son came by and solved the problem almost instantaneously. Once the original problem was solved, the system was tested. More issues needed resolution and these were solved. The team was knowledgeable, clean and efficient. Highly recommend.

Tim D.
Nov 2024
5.0
Well Pump Installation and Replacement
Yes, I recommend this pro
$6,000
On time, made sure pump worked as expected, cost was agreed upon before job started. I would use him again.

Jeff I.
Sep 2024
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Very professional. He knew what all may be needed for the job and it was on his truck when he showed up. No need to go to the store for a part.

John J.
Aug 2024
5.0
Well Pump Repair or Service
Yes, I recommend this pro
They did great work and had my well back up and running in no time.
Response from James Cress Jr. Water Pump Co.
"Thank you for your review. We strive to provide exceptional work to our customers. Glad we could do work for you."

Sandra B.
Jun 2023
5.0
Well Pump Installation and Replacement
Yes, I recommend this pro
$2,500
Very professional and efficient

John B.
May 2023
5.0
Well Pump Installation and Replacement
Yes, I recommend this pro
$2,000
James called me and told me he would be out in the morning. He showed up at 8:30 and had the problem resolved by 10:30. Thanks James..

Harold W.
Mar 2023
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$3,000
We highly recommend James Cress Jr. Water Pump and Well Co. Very prompt response time, came to the house to evaluate our needs (well repair) and explained everything in detail that would be done & cost. The job was done almost immediately (longest wait was getting permits from county) Mr. Cress and his crew were very professional, cleaned the work area nicely and best of all, he's very affordable and does a wonderful job.

Albert S.
Jan 2023
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Personable service, highly professional and prompt response to get our water back on. I will definitely refer to others. A.J. Smith, High Point, NC

Patty K.
Dec 2022
5.0
Well Pump Repair or Service
Yes, I recommend this pro
great job!

Walt H.
Nov 2022
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$1,800
Will come asap when you need them even on a holiday.

Spencer M.
Sep 2022
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Customer did not provide additional comments.

Richard C.
Jul 2022
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Did great job.Quality was great.

Janice B.
Jun 2022
5.0
Well Pump Installation and Replacement
Yes, I recommend this pro
James is by far the BEST!!!!

Gerald M.
Jun 2022
2.0
Well Pump Installation and Replacement
They are very high cost-wise. They are out to sell pumps; I had a new pump I installed but it was not a submisseral. Like most people who are out to sell their merchandise He said that that pump was no good and he would put in a submersible one. I needed water so I told him to go ahead. He is not out to help the customer just to sell his pumps and service. The pump I bought from Lowe was plenty sufficient for the shallow well that I have. He first said it was an old pump until I said I would find the receipt. then he said that it was not working right. I needed to get the water flowing so I did not have time to work on it myself. The only way that I would recommend them is if someone needed water in a hurry.

Lisa W.
Oct 2021
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Speedy service and thorough work replacing pump and in house water tank and checking to make sure everything worked well and that I was content with their service, I would recommend them.

Judey E.
Sep 2021
4.5
Well Pump Repair or Service
Yes, I recommend this pro
Came out on a Sunday without any Sunday prices!!!!

Karen G.
Sep 2021
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Excellent response time and professional service at a reasonable price.

DIONNE H.
Nov 2020
5.0
Well Pump Installation and Replacement
Yes, I recommend this pro
Thank God for them. We have been w/o water for 4 days. They could have taken us for a ride because we were so desperate. Instead they came out and told us it was something simple and did not rob us. We just bought the house and did not have any money. I cried when they fixed it w/o trying to get us to go borrow out money. Good people - may God Bless You!

Richard S.
Oct 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Prompt, friendly and expert service!!

Jerry H.
Sep 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Called him and he came out in about 45 minutes later and fixed my well. Very nice man and very reasonable price. Will definitely be using him again.

DAVID L.
Jul 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Very professional service. They are a great company and I will recommend them to anyone.

Dawn N.
May 2020
4.0
Well Pump Repair or Service
Yes, I recommend this pro
Glad to do business with a family business.

Todd S.
Apr 2020
4.5
Well Pump Repair or Service
Yes, I recommend this pro
Next day well pump installation. Great job and guy!
Showing 1-25 of 56

Licensing

Licensed*

Trade License Number

2947

Trade License Expiration

06/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

James Cress Jr. Water Pump Co. is currently rated 4.8 overall out of 5.

James Cress Jr. Water Pump Co. accepts the following forms of payment: CreditCard

Yes, James Cress Jr. Water Pump Co. offers free project estimates.

No, James Cress Jr. Water Pump Co. does not offer eco-friendly accreditations.

No, James Cress Jr. Water Pump Co. does not offer a senior discount.

No, James Cress Jr. Water Pump Co. does not offer emergency services.

No, James Cress Jr. Water Pump Co. does not offer warranties.