Get matched with top grill repair technicians in Biscoe, NC

"Great job"

"Customer service was great! He called before he came and he came early! Educated me on how to properly use my gas logs. Will definitely recommend and use them again."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Steve came by my place today, cleaned the vent, and adjusted my almetal vent, which he installed eight years ago. Steve is a true professional, and I highly recommend him. His communication skills are excellent, and he even responded to me on a Sunday about an approximate arrival time on Monday. He sent me a video of the debris removal process, so I could see how much lint was trapped in the line. He cleaned up after himself and was very pleasant to talk to. I wish all contractors were as good as Steve."

"Great communication! Arrived on time, worked efficiently, cleaned up, and demonstrated how to use the logs."

"The Dorton employee showed up on time and was professional. He advised that the coolant was low after checking the outdoor unit and indoor coil box, as well as drain lines. He loaded 3.5 pounds into the system; which gave us cool A/C inside; charging $379. Within 5 days, the problem returned. Dorton employee came out again, this time checking for leaks. He said the coil was leaking, but outdoor unit was ok. Dorton seemingly didn't initially think to check for leaks despite the unit being so low in coolant (i.e., and all my $379 worth of coolant immediately leaked out). He advised we could replace coil only, or entire system if desired since it was 12 years old. I called another service for a second opinion. I watched the new service guy locate coolant leaks on the outside unit AND the coil with his leak detector wand. Jamie Dorton offered to apply the original service call to the next repair. Especially after I watched another HVAC specialist locate leaks on my outdoor unit - when Dorton said there were none - I didn't have any confidence in Dorton and I used the other service for a new HVAC system. I talked with Jamie Dorton on phone and asked for a refund of the cost of coolant I was charged, but I felt I should pay for the service appointment. Jamie Dorton agreed to refund. I didn't get a refund within 2 weeks. I contacted him again to inquire about the refund, and he didn't get back to me. Unfortunately, I had a very disappointing experience with Dorton Heating and Cooling. Even if we call the service call an error for failure to check leaks and not incompetence, his failure to follow through on the agreed refund makes it unprofessional at best and lacking integrity at worst. :("

"If I could give NO STARS, I absolutely would. They came out in August to repair our outdoor fire pit. In September, they returned and asked for almost $600.00 to order the part. From Sept. to Jan would not respond to our calls, messages etc... In January, I spoke to someone in the office. She stated that the manager said they would have our fire pit repaired by the end of Jan. or they would refund us fully. I have called and left messages. Today, I received a text that stated they would come out next week for the installation. This was only after I asked for our refund again and told them I would hire an attorney. I told them again today that I do not want them to fix this now, and we wish for our full refund—NO RESPONSE TO MY MESSAGE OF COURSE. STAY CLEAR OF THESE MONEY GRABBERS."

"Awesome guy and great service. Would recommend him to anyone!"

"Absolutely incredible work. Colin and his whole crew are great. Super easy to work with, super responsive, and super happy with the results. They're also just great to be around, which is important if you're going to have people in your home for an extended project. We're hiring Stag again in a few months, and we recommend them without hesitation."