Environmental Plumbing Services

Great communication! Arrived on time, worked efficiently, cleaned up, and demonstrated how to use the logs.

You will be lucky to have a job completed. Jeff stopped out two years ago and said my fireplace needed a new part. He said he ordered it and would contact me when it came in. Never heard a word back. I called to have him finish the job but cannot get a call back. I don’t understand.

Jeff and his guys are incredibly professional, responsive, polite and punctual. He even waited until the job was completely done before confirming payment. Always responsive, and reasonably priced. Environmental Services worked with me and my schedule to fit in exactly when/where I needed them. I will never hire another plumber again. Only Environmental Services.

Jeff with Environmental Pluming Services is an exceptional professional. I called for an appointment and left him a voicemail and he called me back within 10-minutes. He texted me to confirm prior to arriving to let me know he was on his way, which I appreciated. What I like about Jeff is that he has strong communication skills, is approachable and very polite and professional. He unclogged my drain with ease and helped with my gas logs. I highly recommend him and will be using him again in the future.

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It was determined that we needed a new part to fix our plumbing problem. Jeff came to our home with the part and went into our
crawlspace. Once there, he found that the original part was installed improperly. He was able to correct the problem without
installing a new part. His knowledge and honesty saved us a big bill. BTW, the plumbing works perfectly now.
We also had his company install a ventless fireplace, which they installed for a resonable price.

Jeff returned my call same day and I was able to schedule an appointment within a week during this very busy season.  He arrived on time and was very professional.  We purchased our new home and were left with no instructions on the existing gas logs.  Jeff was very knowledgeable with our log set.  He even ran out to purchase a hearth master key for me.  While at our home Jeff explained the features of our logs.  He stayed until I felt comfortable using the set.  He also added volcanic rocks at my request to improve the overall look of our fireplace.  I really appreciate Jeff's attention to detail and service.  Will use again!  He made this Mommy's day!  Thanks again!

Got provider thru Angie's List.  Left a phone message 10/29 which Jeff Ogden returned promptly.  He worked us into his schedule for today, 10/30.
He finished previous job early and called to see if we wanted him to come earlier than scheduled.  Jeff troubleshooted  the problem with the gas logs quickly and fixed.  He then cleaned the inside of the fireplace glass.. 
We couldn't be more pleased with his professionalism and work.  We will use his services again and recommend him most highly

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Outstanding service and quality craftsmanship!  My options were clearly presented to me, recommendations were provided, and communication was great throughout.  Jeff and Chad are both polite and courteous.  They look out for your best interest and provide you exactly what you need.  Highly recommend!

Work completed promptly. Jeff was very pleasant to work with.

During the installation of the gas log fireplace unit, Jeff noticed a slight bit of exhaust fumes.  However, when he closed the screen doors, he noticed the exhaust disappeared.  It was safe to use with the screen doors in the closed position, but he recommended to have a steel panel be made and installed to mimic the upper depth of the screen enclosure.  He ran into problems with his current steel cutter with not getting the job accomplished.  He apologized for the delay and promised to make it up to us.  He called on 3/12/14 to say he was getting the piece cut and he would return the following day after painting it.  He came as promised, made the necessary installation adjustments, and caulked the panel in place.  It is beautiful (if that is possible for a functional piece of steel)--by painting the panel it "disappears" into the background and is not an eyesore at all!!  We had planned to pay for the plumbing job and the fireplace panel at the time of the panel installation.  Since we waited so long, Jeff wrote off the panel creation and the first plumbing cost.  We just paid for an additional pipe snaking at this visit.

Jeff's visits have convinced us that his worth ethic is above and beyond standards.  Each time Jeff left, we said, "He is such a nice man!!!"  Page of Happiness award is just the minimum for accolades!!

The provider arrived on time and di a fast efficient job.  I would definitely use him again.

This was a positive experience.  We did not do comparison pricing, so I cannot speak to that piece of it.  Communication re: pricing and what was included was clear.  The installation went very smoothly.  My feedback re: placement was considered prior to installation and we talked out several options to determine what would look best.  All interactions were extremely pleasant, polite, and professional.  Most importantly, I am happy with the end results of the lanterns and feel that they were safely installed.

Another technician from another company inadvertently replaced my old gas log unit with a defective one. When I tried to get the tech person to come back I found out that he was critically ill in the hospital. I called EPS and they worked me into their busy schedule the next day. Jeff figured out the problem within 10 min. Done in 30 min. Very knowledgable and neat. Will def use again.

This difficult gas grill condo installation  required considerable research and contact with code and fire officials. That was handled extremely well - and successfully.

Very well - I have nothing to say but good things about Environmental Plumbing.

Jeff arrived exactly on time to the minute, he was extremely professional and courteous and performed the work efficiently and well. His work was reasonably priced and he took the time to explain what he was doing and why.  I highly recommend the company and nominate them for a "happiness" award.
 

I hired EPS to clean and check out my gas logs mostly for peace of mind as I can clean the logs myself, but I was worried about the gas pipe which pushed up when the on/off valve was moved to the off position.  Chad (hope I remembered the name correctly) cleaned the logs, pilot, etc., and was very pleasant, informative, and efficient.  He also added some embers as mine were about gone.  Very pleased and since this is a plumbing company, I plan to use them for my next plumbing problem as well.

As usual, this service went as well as all the rest.  Their time and dollar estimates are spot on and they confer with you if an unforeseen situation arises.

Very friendly, courteous and knowledgeable. The estimate was very close to the final total even with unforeseen complications due to 90 yr old pipes and existing 'quick fixes' by previous owners. He used pex and pvc for the new lines and sewer connections. I brought in some antique fixtures and Chad excelled at fitting these all together despite some rather significant sizing differences. Installation of fixtures probably accounted for half the expenses due to the extra time needed to make sure they all fit together correctly. Since I think this company has a limited number of employees and many previous, loyal customers, scheduling got a little complicated at times, but I wasn't on a rigid timeline so that didn't really matter. Once I finish my kitchen I'll be calling them back in to do some new plumbing and to hook up the new sink. These guys truly are excellent!