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Avatar for New Image Remodeling

New Image Remodeling

4.95(
117
)
Approved Pro

New Image Remodeling

4.95(
117
)
Approved Pro
Customers say: True professional
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers
35 years of experience

With any project big or small, we always guarantee to provide you with the highest quality remodeling solutions for you and your project. From start to finish you will enjoy working with our team! Take a minute to read some of our real life reviews from the past eight years of our customers. Please call us today and setup an appointment - all estimates are always free! We hope to have the privilege of serving you!

"We had New Image Remodeling reshingle (with complete tear off) last summer. I wanted to wait until a snow melt had happened before I left a review because that would be the true test as to the success of their work. From the very first voicemail we received from Dennis all the way to the end of the project we were very pleased. There has been No leaks. The roof is beautiful. Any problems that we had were quickly resolved, and with our home being an older, the team had a few challenges. They were also very respectful about the landscaping, and I didn’t lose one perennial. And they cleaned up everything to complete satisfaction. The only regret I have is not doing more for the team (ex. cookies, cold drinks). It was a joy listening to their laughter and chatter as they went about their task diligently. A sincere thank you and blessings to you for a prosperous 2026! I highly recommend this company!"

Jenny R on January 2026

With any project big or small, we always guarantee to provide you with the highest quality remodeling solutions for you and your project. From start to finish you will enjoy working with our team! Take a minute to read some of our real life reviews from the past eight years of our customers. Please call us today and setup an appointment - all estimates are always free! We hope to have the privilege of serving you!

"We had New Image Remodeling reshingle (with complete tear off) last summer. I wanted to wait until a snow melt had happened before I left a review because that would be the true test as to the success of their work. From the very first voicemail we received from Dennis all the way to the end of the project we were very pleased. There has been No leaks. The roof is beautiful. Any problems that we had were quickly resolved, and with our home being an older, the team had a few challenges. They were also very respectful about the landscaping, and I didn’t lose one perennial. And they cleaned up everything to complete satisfaction. The only regret I have is not doing more for the team (ex. cookies, cold drinks). It was a joy listening to their laughter and chatter as they went about their task diligently. A sincere thank you and blessings to you for a prosperous 2026! I highly recommend this company!"

Jenny R on January 2026


Avatar for J & M Group Michigan

J & M Group Michigan

5.00(
9
)
Approved Pro

J & M Group Michigan

5.00(
9
)
Approved Pro
Super Service Award
5 years of experience
Free onsite estimate

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"Great work and a great crew. Very polite and easy to talk with. Job ended up looking better than expected for getting a great price as well."

Ben A on January 2025

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"Great work and a great crew. Very polite and easy to talk with. Job ended up looking better than expected for getting a great price as well."

Ben A on January 2025


Avatar for JLM HOME SOLUTIONS

JLM HOME SOLUTIONS

4.43(
7
)
Approved Pro

JLM HOME SOLUTIONS

4.43(
7
)
Approved Pro
16 years of experience
Free onsite estimate

JLM HOME SOLUTIONS is a full service design/build, licensed and insured, residential general contractor with an emphasis on quality craftsmanship, fair pricing, communication, and customer service. Visit us at JLMhomesolutions.com. Specializing in all facets of residential construction to include, but not limited to, new homes, additions, full renovations, exterior spaces, kitchens, bathrooms, garages, pole buildings, decks, siding, windows and doors, historical renovations, flooring, tile, roofing, structural renovations, basement finishes, in-law suites and etc. Visit our website at jlmhomesolutions.com for an expansive overview of our services, gallery of our work and reviews from our many satisified customers. JLM offers over 25 years of experience and knowledge in the industry. The company is owner-operated, and as owner and project manager I am hands on for the entire construction process. We service all of Southwest and Central Michigan.

"It was a big build. Coordination of trades was important. Their work to navigate permits with multiple government agencies kept the project on track and on budget. . It's drawn a lot of neighborhood attention. One of the goals was to make this large shop fit into the neighborhood. Job well done. "

Wayne A on January 2026

JLM HOME SOLUTIONS is a full service design/build, licensed and insured, residential general contractor with an emphasis on quality craftsmanship, fair pricing, communication, and customer service. Visit us at JLMhomesolutions.com. Specializing in all facets of residential construction to include, but not limited to, new homes, additions, full renovations, exterior spaces, kitchens, bathrooms, garages, pole buildings, decks, siding, windows and doors, historical renovations, flooring, tile, roofing, structural renovations, basement finishes, in-law suites and etc. Visit our website at jlmhomesolutions.com for an expansive overview of our services, gallery of our work and reviews from our many satisified customers. JLM offers over 25 years of experience and knowledge in the industry. The company is owner-operated, and as owner and project manager I am hands on for the entire construction process. We service all of Southwest and Central Michigan.

"It was a big build. Coordination of trades was important. Their work to navigate permits with multiple government agencies kept the project on track and on budget. . It's drawn a lot of neighborhood attention. One of the goals was to make this large shop fit into the neighborhood. Job well done. "

Wayne A on January 2026


Avatar for Acculevel Inc

Acculevel Inc

4.66(
182
)

Acculevel Inc

4.66(
182
)
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Acculevel is your foundation repair expert, serving Indiana, Illinois, Kentucky, and Ohio and been in business since 1996. Most of our repairs come with a life of the structure warranty. Acculevel begins by evaluating your entire foundation system, checking your property for the signs and causes of foundation failure. From foundation & crawlspace repair to waterproofing & encapsulation systems, Acculevel can help you protect your home-- possibly the most valuable investment you'll ever make. A dry home is a healthy home. Acculevel is committed to providing the most technologically advanced repairs to help keep your home dry and on a safe foundation. A strong foundation protects your home's structure, lowers utility bills and maintains the value of your property. Check our pictures for the signs & symptoms of foundation & water damage, and then call Acculevel for your free visual inspection. 1-866-669-3349

"What made their service so good was their professionalism; they didn't stop working until the job was done. No matter what little problems came up, they kept going. They are excellent, professional, and very pleasant."

Melessa T on January 2026

Acculevel is your foundation repair expert, serving Indiana, Illinois, Kentucky, and Ohio and been in business since 1996. Most of our repairs come with a life of the structure warranty. Acculevel begins by evaluating your entire foundation system, checking your property for the signs and causes of foundation failure. From foundation & crawlspace repair to waterproofing & encapsulation systems, Acculevel can help you protect your home-- possibly the most valuable investment you'll ever make. A dry home is a healthy home. Acculevel is committed to providing the most technologically advanced repairs to help keep your home dry and on a safe foundation. A strong foundation protects your home's structure, lowers utility bills and maintains the value of your property. Check our pictures for the signs & symptoms of foundation & water damage, and then call Acculevel for your free visual inspection. 1-866-669-3349

"What made their service so good was their professionalism; they didn't stop working until the job was done. No matter what little problems came up, they kept going. They are excellent, professional, and very pleasant."

Melessa T on January 2026


Avatar for HWC Home Works Corporation

HWC Home Works Corporation

4.75(
44
)

HWC Home Works Corporation

4.75(
44
)
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Founded in 1985 . Family-owned and operated ever since. The HWC Staff includes our own full-time Production Management team, full-time Staff Interior Designers and our own employee Carpenters & Installers. Angie's List Super Service Award 2012. Angie's List 'A' Rated. Better Business Bureau Rating 'A'. Certified Aging-in-Place Specialist. Certified VA Contractor by Veterans Administration. Certified by the EPA as a 'Lead Safe Contractor". Member National Kitchen & Bath Association. Nationally-recognized. Award-winning. Top 500 Remodeling Companies in US by Qualified Remodeler magazine 2008 thru 2015 - Angie's List Super Service Award 2012 thru 2014 - A "Big50" Remodeler awarded to the best 50 remodeling companies in America, based on best practices and Customer satisfaction by Remodeling magazine - and Remodeling Magazine's 550 List in 2014 & 2015! Additional DBA - Home Works Corp, HWC.

"HWC - Home Works Corporation Wyoming, MI has been a total nightmare. We paid a $3000 deposit and paid them over $6000 to install a tub and tub surround in our bathroom. The caulk job(s) last only six seeks before it cracks and shrinks and it had to be redone several times and they will NOT cover it under the guarantee / warranty. We were charged $900.00 for the HWC installers to take the ceramic tile and plaster lat down to the bare studs, but they only partially and did it and didn’t do it all the way. They were supposed to use water resistant drywall from the tub to the ceiling and side to side, but used plywood instead and for only three feet from the tub up the wall and not the entire wall as they show in a training video they provided to us. They glued the plastic panels directly to the ceramic tile and we now have bubble lines across the entire back wall and side to side every twelve inches apart. We now have two different surfaces both plywood and ceramic tile behind the plastic paneling they installed. On the day the project was finished, three bikers showed to collect the remaining monies owed to HWC as the glue and caulk was not dried or had was set. HWC refuses to warranty and guarantee their work. Several attempts have been made to contact them and have them to come back out to see and correct the poor work performance, but HWC refuses to do so. The two owners have tried to intimate us and have threatened us via emails, that if we Google review HWC or report them to the “BBB” Better Business Bureau or take legal actions against them for the poor work that they have done. They fail to take responsibility and correct quality issues and the substandard performance of their installers. We have hired several good contractors over the past two years and with good and satisfying results. HWC has NOT been a good or reliable company to do business with and I encourage everyone to look elsewhere or prepare yourself for disappointment if you hire HWC. I advise you to avoid HWC like the plague. It is my recommendation that if you want good quality windows call 1-800-HANSONS. If you want a good quality roof call Above Roofing. If you are looking for other good quality contractors call Service Professor. Not HWC!"

Jason P on December 2022

Founded in 1985 . Family-owned and operated ever since. The HWC Staff includes our own full-time Production Management team, full-time Staff Interior Designers and our own employee Carpenters & Installers. Angie's List Super Service Award 2012. Angie's List 'A' Rated. Better Business Bureau Rating 'A'. Certified Aging-in-Place Specialist. Certified VA Contractor by Veterans Administration. Certified by the EPA as a 'Lead Safe Contractor". Member National Kitchen & Bath Association. Nationally-recognized. Award-winning. Top 500 Remodeling Companies in US by Qualified Remodeler magazine 2008 thru 2015 - Angie's List Super Service Award 2012 thru 2014 - A "Big50" Remodeler awarded to the best 50 remodeling companies in America, based on best practices and Customer satisfaction by Remodeling magazine - and Remodeling Magazine's 550 List in 2014 & 2015! Additional DBA - Home Works Corp, HWC.

"HWC - Home Works Corporation Wyoming, MI has been a total nightmare. We paid a $3000 deposit and paid them over $6000 to install a tub and tub surround in our bathroom. The caulk job(s) last only six seeks before it cracks and shrinks and it had to be redone several times and they will NOT cover it under the guarantee / warranty. We were charged $900.00 for the HWC installers to take the ceramic tile and plaster lat down to the bare studs, but they only partially and did it and didn’t do it all the way. They were supposed to use water resistant drywall from the tub to the ceiling and side to side, but used plywood instead and for only three feet from the tub up the wall and not the entire wall as they show in a training video they provided to us. They glued the plastic panels directly to the ceramic tile and we now have bubble lines across the entire back wall and side to side every twelve inches apart. We now have two different surfaces both plywood and ceramic tile behind the plastic paneling they installed. On the day the project was finished, three bikers showed to collect the remaining monies owed to HWC as the glue and caulk was not dried or had was set. HWC refuses to warranty and guarantee their work. Several attempts have been made to contact them and have them to come back out to see and correct the poor work performance, but HWC refuses to do so. The two owners have tried to intimate us and have threatened us via emails, that if we Google review HWC or report them to the “BBB” Better Business Bureau or take legal actions against them for the poor work that they have done. They fail to take responsibility and correct quality issues and the substandard performance of their installers. We have hired several good contractors over the past two years and with good and satisfying results. HWC has NOT been a good or reliable company to do business with and I encourage everyone to look elsewhere or prepare yourself for disappointment if you hire HWC. I advise you to avoid HWC like the plague. It is my recommendation that if you want good quality windows call 1-800-HANSONS. If you want a good quality roof call Above Roofing. If you are looking for other good quality contractors call Service Professor. Not HWC!"

Jason P on December 2022


Avatar for Miller Building Co LLC

Miller Building Co LLC

4.64(
33
)

Miller Building Co LLC

4.64(
33
)
Customers say: Terrific value
22 years of experience

Miller Building Co has more than fifteen years experience in home remodeling & improvements. We are a full service company placing quality & customer service as our top priority. All projects regardless of size will be completed with the highest quality craftsmanship. We are a licensed Michigan residential builder, fully insured for liability & Workers Comp. Financing available.

"Scott and his team transformed our back room area by installing a 84x64 picture window from a solid wall. Very responsive, fast and clean with attention to detail. Will definitely hire again!"

Marianne M on April 2018

Miller Building Co has more than fifteen years experience in home remodeling & improvements. We are a full service company placing quality & customer service as our top priority. All projects regardless of size will be completed with the highest quality craftsmanship. We are a licensed Michigan residential builder, fully insured for liability & Workers Comp. Financing available.

"Scott and his team transformed our back room area by installing a 84x64 picture window from a solid wall. Very responsive, fast and clean with attention to detail. Will definitely hire again!"

Marianne M on April 2018


Avatar for GR Builders & Painters

GR Builders & Painters

5.00(
8
)

GR Builders & Painters

5.00(
8
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

GR builders and Painters is locally owned and operated. Our crew members have the best attitude and are dedicated to making the customer happy. We are not the typical paint company. We go beyond the call of duty to please our clients. With over 13 years of service, our interior and exterior painting services are very effective and affordable and produce an immediate result. Give us a call or click for an estimate today! We have crews of painters that specialize only in painting jobs. We also have crews of handyman who are also very experienced and professional! We will be uploading photos and videos of what we do! GR BUILDERS Y PAINTERS DO! Roofing We install GUTTERS any kind any color you want We install any kind of SIDING HOMES REMODELING CLEANING SERVICE LANDSCAPING BATHROOM REMODELING We do much more! for more in call or text to 6164260958 DECKS

"Asked for a quote they came out that day, it was the weekend I was waiting on quotes from 4 other places. He was the first to have it in that day, the others took 2 to 3 days. He was priced well under all the others. The painting job was top quality and was done in 1 day. Wow!!! I would highly recommend, they are hard workers and get straight down to business! Thank you!"

Kelly L on April 2025

GR builders and Painters is locally owned and operated. Our crew members have the best attitude and are dedicated to making the customer happy. We are not the typical paint company. We go beyond the call of duty to please our clients. With over 13 years of service, our interior and exterior painting services are very effective and affordable and produce an immediate result. Give us a call or click for an estimate today! We have crews of painters that specialize only in painting jobs. We also have crews of handyman who are also very experienced and professional! We will be uploading photos and videos of what we do! GR BUILDERS Y PAINTERS DO! Roofing We install GUTTERS any kind any color you want We install any kind of SIDING HOMES REMODELING CLEANING SERVICE LANDSCAPING BATHROOM REMODELING We do much more! for more in call or text to 6164260958 DECKS

"Asked for a quote they came out that day, it was the weekend I was waiting on quotes from 4 other places. He was the first to have it in that day, the others took 2 to 3 days. He was priced well under all the others. The painting job was top quality and was done in 1 day. Wow!!! I would highly recommend, they are hard workers and get straight down to business! Thank you!"

Kelly L on April 2025


Northwest Tile & Interiors

4.75(
12
)

Northwest Tile & Interiors

4.75(
12
)
Customers say: Quality work
32 years of experience

Northwest Tile & Interiors has been in Business since 1994. I am Licensed and Insured, Have a great portfolio of pictures and homeowner referrals. I take great pride in the work I do and treat each job as if it was for myself. I am the person who answers the phone and the person who will do your estimate, as well as the person who will be doing the work. I will not sub contract my jobs to other contractors.I accept credit cards,checks cash, money orders etc, however I do not offer any financing at this time.

"Excellent! Ed is knowledgeable, patient, won't skimp on his high work and ethical standards. Great eye and he will give advice and guide you in the decision making. Was very patient and amiable as we kept adding on to the original project. He was here every day. Ed is very kind and fun to be around."

Dan P on June 2021

Northwest Tile & Interiors has been in Business since 1994. I am Licensed and Insured, Have a great portfolio of pictures and homeowner referrals. I take great pride in the work I do and treat each job as if it was for myself. I am the person who answers the phone and the person who will do your estimate, as well as the person who will be doing the work. I will not sub contract my jobs to other contractors.I accept credit cards,checks cash, money orders etc, however I do not offer any financing at this time.

"Excellent! Ed is knowledgeable, patient, won't skimp on his high work and ethical standards. Great eye and he will give advice and guide you in the decision making. Was very patient and amiable as we kept adding on to the original project. He was here every day. Ed is very kind and fun to be around."

Dan P on June 2021


Avatar for Your Designs LLC

Your Designs LLC

4.53(
17
)

Your Designs LLC

4.53(
17
)
Customers say: Quality work
38 years of experience

Patriot owned and operated Since 1988 Your Designs LLC is a full service family operated remodeling company. Sunrooms Kitchens Bathrooms Cabinet Refacing Custom Cabinets. "Do it right the first time."

"It is beautiful! It took approximately 6 months to complete. My garage, dinning room, basement were continually in turmoil for 6 months. The end result is beautiful, but 6 months is too long."

Lisa O on November 2019

Patriot owned and operated Since 1988 Your Designs LLC is a full service family operated remodeling company. Sunrooms Kitchens Bathrooms Cabinet Refacing Custom Cabinets. "Do it right the first time."

"It is beautiful! It took approximately 6 months to complete. My garage, dinning room, basement were continually in turmoil for 6 months. The end result is beautiful, but 6 months is too long."

Lisa O on November 2019


Avatar for Ayers Basement Systems

Ayers Basement Systems

3.89(
76
)

Ayers Basement Systems

3.89(
76
)
Customers say: Quality work
45 years of experience

At Ayers Basement Systems, we’re your partners in creating a safer, more secure home for your family. With over 40 years of experience and a team of experts, we’ve had the pleasure of helping homeowners across Michigan and Indiana with tailored solutions for basement waterproofing, foundation repair, crawl space repair, and concrete repair. Serving areas from Lansing to Grand Rapids, Traverse City to Kalamazoo, Detroit, South Bend, and beyond, we recognize that each home comes with its own set of challenges. As a locally owned, family-operated business, we are deeply committed to providing professional, trustworthy, and affordable solutions to help you protect what matters most. Let’s take the first step in making your home safer together. Schedule your free estimate and inspection with us today!

"n…do not walk away. Run. Run. Run. Our unfortunate experience with Ayers Basement Systems began with an impressive sales pitch. Our sales person was Robert. He had a PowerPoint presentation and explained to us that we would not have to worry about a wet basement ever again. That was huge because we had been wanting to finish our basement for sometime. Previously, it would leak around the window just enough to keep drywall from staying dry. We were offered a discount for signing the contract that same day. Overall, the estimated cost to us was $5,600. This price did include a permit they said they would have to pull. They went ahead and scheduled us for the next week. They informed us we would need all of our furntiture and stuff moved away from where the pipe would be installed. That was a pretty huge task due to the amount of “stuff” we have in our basement. The morning of our appt, with all of our stuff moved in such a way that no one could easily access anything (home office, computer, bills, etc), they called and rescheduled. The soonest they could get us in was an entire month out. The second appt was made and once again, they rescheduled the morning of. This was extremely inconvenient, however this wasn’t even the tip of the iceburg. Over a month after signing the contract, we finally had Ayers come to our house. We were taken aback by how young the four workers from Ayers looked. We told them that we had dogs and cats. Both were put up in rooms where they couldn’t bother the workers. However, once they left for the day, our gate was left wide open. Luckily when we let our dogs out, they didn’t notice the open gate. Another issue we had is that they left the front screen door propped open. It was a very windy day in April and the wind blew our screen door off the hinge because it was left open. The workers were there for 2 whole days. In that time they jackhammered our concrete floors, installed a pipe from the leaking window all the way to where our sump pump pumps water outside. We were told by our sales person that they would jackhammer larger pieces of concrete and put them back with a very minimal seam. What we were left with was a huge trail of uneven concrete work that followed the pipe and it was a good foot wide. The concrete was so uneven that a piece of tile wouldn’t lay correctly if we tried to do so. Then we looked at the work around the window. They put holes in the concrete to the outside of the house. They was a piece of plastic blocking a larger hole that was not flush to the concrete. Even now that piece of plastic allows the most water in. To explain that absolute absurdity of what they did is a hard task. There was rag blocking a pipe to the outside. We have no idea why but it was stuck all the way in with purpose. The outside pipe isn’t even connected to the pipe that goes to the sump pump drain. Now we have new leaks that are all over the basement. They basically opened up an entire new area for the water to go. We had a plumber come and look at the pipe and he dumped over 5 gallons of water into their pipe (drains into the sump pump area) and absolutely nothing came out of the other end so the water must be draining to other areas of our basement, causing the leaks that are popping up everywhere. So, what was the purpose of this system? When the kids left, they tried to collect the full balance. They wanted payment for a system that has ruined our basement. We refused. The sales person, owner, and a few other people from Ayers contacted us. The only thing they said is that they would come back out and “fix the problem”. At this point they have drilled holes into our house, broke up concrete, and made the leaking go from one to area to the majority of our basement area. At this point we want them to never touch our house again. They were condescending in every way. We were told that they would have a really good team come to our house to fix our problem. How many times do we have to have someone come to our house before we get a good team? Shouldn’t all of your teams be GOOD TEAMS? Ayers acknowledged they messed up. They said it was their fault. They only wanted to send more people into our home to what????? Fix the huge holes and jacked up work? Why would we trust them again?? At this point we had read some other complaints about Ayers. One said to check your permit. We did. No permit was ever pulled and yes, they did charge us for one. Then, they argued with us about needing one. We had checked with Mason County building inspectors and were told that we did need one. Ayers assured us that they didn’t (after charging us for one). Come to find out, they were told they needed one and quickly pulled one. So, all of this work was UNPERMITTED. They played that down like it was no big deal. The VP of Ayers said they have an entire department dedicated to permits. So, how does an entire department miss that? Yet, the sales person knew to charge us for one. Ayers has ruined our basement. Not only did they not fix the problem, but they made it leak EVERYWHERE. The first big rain we had after they destroyed our basement, we had an inch of water standing in our entire basement. We went from a small leak that prevented us from finishing part of the basement to our entire basement being flooded. We have to have Servpro come and clean up the flood damage and mold. We had to throw away furniture. Our son had nice guitars that had flood damage. We had electrical equipment that shorted out. It is unreal. They were notified of our predicament and the Vice President was nothing but condescending. So here we are with this BS Ayers “system” that is causing our basement to flood with water….done by (apparently) the “non-good team” consisting of only kids. All work was performed UNPERMITTED which means we have to report the unpermitted work when we sell our house. The kicker is that they are using scare tactics and threatening to put a lien on our house to secure the final payment. My question to Ayers….final payment for what? For the extra water in our basement? The big holes drilled into the concrete to the outside of our house? For the furniture you caused us to have to get rid of? The mold you caused? BTW, the plumber that looked at Ayers’ crappy work (that discovered the drain leaks everywhere instead of going to where it is supposed to go) also was able to figure out the original issue. We followed the plumber’s advice and it was fixed with a total cost of $450. So, like I said before, run away from Ayers and call someone else. Possibly, call a good plumber. Check yelp reviews. Ayers pays for their bad reviews to go away on certain platforms. We sure wish we had checked yelp"

Kristen C on July 2024

At Ayers Basement Systems, we’re your partners in creating a safer, more secure home for your family. With over 40 years of experience and a team of experts, we’ve had the pleasure of helping homeowners across Michigan and Indiana with tailored solutions for basement waterproofing, foundation repair, crawl space repair, and concrete repair. Serving areas from Lansing to Grand Rapids, Traverse City to Kalamazoo, Detroit, South Bend, and beyond, we recognize that each home comes with its own set of challenges. As a locally owned, family-operated business, we are deeply committed to providing professional, trustworthy, and affordable solutions to help you protect what matters most. Let’s take the first step in making your home safer together. Schedule your free estimate and inspection with us today!

"n…do not walk away. Run. Run. Run. Our unfortunate experience with Ayers Basement Systems began with an impressive sales pitch. Our sales person was Robert. He had a PowerPoint presentation and explained to us that we would not have to worry about a wet basement ever again. That was huge because we had been wanting to finish our basement for sometime. Previously, it would leak around the window just enough to keep drywall from staying dry. We were offered a discount for signing the contract that same day. Overall, the estimated cost to us was $5,600. This price did include a permit they said they would have to pull. They went ahead and scheduled us for the next week. They informed us we would need all of our furntiture and stuff moved away from where the pipe would be installed. That was a pretty huge task due to the amount of “stuff” we have in our basement. The morning of our appt, with all of our stuff moved in such a way that no one could easily access anything (home office, computer, bills, etc), they called and rescheduled. The soonest they could get us in was an entire month out. The second appt was made and once again, they rescheduled the morning of. This was extremely inconvenient, however this wasn’t even the tip of the iceburg. Over a month after signing the contract, we finally had Ayers come to our house. We were taken aback by how young the four workers from Ayers looked. We told them that we had dogs and cats. Both were put up in rooms where they couldn’t bother the workers. However, once they left for the day, our gate was left wide open. Luckily when we let our dogs out, they didn’t notice the open gate. Another issue we had is that they left the front screen door propped open. It was a very windy day in April and the wind blew our screen door off the hinge because it was left open. The workers were there for 2 whole days. In that time they jackhammered our concrete floors, installed a pipe from the leaking window all the way to where our sump pump pumps water outside. We were told by our sales person that they would jackhammer larger pieces of concrete and put them back with a very minimal seam. What we were left with was a huge trail of uneven concrete work that followed the pipe and it was a good foot wide. The concrete was so uneven that a piece of tile wouldn’t lay correctly if we tried to do so. Then we looked at the work around the window. They put holes in the concrete to the outside of the house. They was a piece of plastic blocking a larger hole that was not flush to the concrete. Even now that piece of plastic allows the most water in. To explain that absolute absurdity of what they did is a hard task. There was rag blocking a pipe to the outside. We have no idea why but it was stuck all the way in with purpose. The outside pipe isn’t even connected to the pipe that goes to the sump pump drain. Now we have new leaks that are all over the basement. They basically opened up an entire new area for the water to go. We had a plumber come and look at the pipe and he dumped over 5 gallons of water into their pipe (drains into the sump pump area) and absolutely nothing came out of the other end so the water must be draining to other areas of our basement, causing the leaks that are popping up everywhere. So, what was the purpose of this system? When the kids left, they tried to collect the full balance. They wanted payment for a system that has ruined our basement. We refused. The sales person, owner, and a few other people from Ayers contacted us. The only thing they said is that they would come back out and “fix the problem”. At this point they have drilled holes into our house, broke up concrete, and made the leaking go from one to area to the majority of our basement area. At this point we want them to never touch our house again. They were condescending in every way. We were told that they would have a really good team come to our house to fix our problem. How many times do we have to have someone come to our house before we get a good team? Shouldn’t all of your teams be GOOD TEAMS? Ayers acknowledged they messed up. They said it was their fault. They only wanted to send more people into our home to what????? Fix the huge holes and jacked up work? Why would we trust them again?? At this point we had read some other complaints about Ayers. One said to check your permit. We did. No permit was ever pulled and yes, they did charge us for one. Then, they argued with us about needing one. We had checked with Mason County building inspectors and were told that we did need one. Ayers assured us that they didn’t (after charging us for one). Come to find out, they were told they needed one and quickly pulled one. So, all of this work was UNPERMITTED. They played that down like it was no big deal. The VP of Ayers said they have an entire department dedicated to permits. So, how does an entire department miss that? Yet, the sales person knew to charge us for one. Ayers has ruined our basement. Not only did they not fix the problem, but they made it leak EVERYWHERE. The first big rain we had after they destroyed our basement, we had an inch of water standing in our entire basement. We went from a small leak that prevented us from finishing part of the basement to our entire basement being flooded. We have to have Servpro come and clean up the flood damage and mold. We had to throw away furniture. Our son had nice guitars that had flood damage. We had electrical equipment that shorted out. It is unreal. They were notified of our predicament and the Vice President was nothing but condescending. So here we are with this BS Ayers “system” that is causing our basement to flood with water….done by (apparently) the “non-good team” consisting of only kids. All work was performed UNPERMITTED which means we have to report the unpermitted work when we sell our house. The kicker is that they are using scare tactics and threatening to put a lien on our house to secure the final payment. My question to Ayers….final payment for what? For the extra water in our basement? The big holes drilled into the concrete to the outside of our house? For the furniture you caused us to have to get rid of? The mold you caused? BTW, the plumber that looked at Ayers’ crappy work (that discovered the drain leaks everywhere instead of going to where it is supposed to go) also was able to figure out the original issue. We followed the plumber’s advice and it was fixed with a total cost of $450. So, like I said before, run away from Ayers and call someone else. Possibly, call a good plumber. Check yelp reviews. Ayers pays for their bad reviews to go away on certain platforms. We sure wish we had checked yelp"

Kristen C on July 2024

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Basement Remodel questions, answered by experts

In many homes, an unfinished basement is an ideal place for an in-ground pool. The concrete floors, protection against water damage, and access to the ground below your home make this a large contender. Speak with a local basement remodeling contractor to ensure your space is right for the large construction.

Although homeowners often use the terms basement remodeling and basement finishing interchangeably, they are quite different terms. 

Finishing a basement is the process of taking a basement space that is not habitable and adding elements to make it usable. This includes adding plumbing, flooring, and insulation.

Remodeling a basement means taking an already existing finished basement and changing it, often by adding or removing walls, adding plumbing, or changing the existing flooring.

Renovations that add functionality or more comfortable floor space generally add the most value when remodeling your home. Attic or basement finishing can add floor space without altering the home's structure, saving you renovation money while adding valuable space. Smaller improvements, such as installing smart-home components or replacing entry doors and windows, also experience high ROIs. 

Professional remodelers streamline the process, manage permits, and handle renovations efficiently—significantly mitigating risk while maintaining standards.

Yes, you’ll use a macerator pump to install a basement bathroom without breaking concrete. The purpose of breaking into concrete is to connect the drain pipes to the main sewer line. But a macerator pump will bypass this step and break up solids until they are soft enough to pass through a discharge pipe. That pipe will carry the waste to the sewage line.

The Sidney, MI homeowners’ guide to basement remodels

From average costs to expert advice, get all the answers you need to get your job done.

What do you need done? We’ll find top pros.
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