Get matched with top basement remodelers in Lyons, MI

"We had New Image Remodeling reshingle (with complete tear off) last summer. I wanted to wait until a snow melt had happened before I left a review because that would be the true test as to the success of their work. From the very first voicemail we received from Dennis all the way to the end of the project we were very pleased. There has been No leaks. The roof is beautiful. Any problems that we had were quickly resolved, and with our home being an older, the team had a few challenges. They were also very respectful about the landscaping, and I didn’t lose one perennial. And they cleaned up everything to complete satisfaction. The only regret I have is not doing more for the team (ex. cookies, cold drinks). It was a joy listening to their laughter and chatter as they went about their task diligently. A sincere thank you and blessings to you for a prosperous 2026! I highly recommend this company!"

"They were the most timely to what I needed, and end result was what I wanted."

"Unless you're wealthy and throwing away money is what you're into, then I'd say AVOID Matrix Basement Solutions at ALL costs. They'll give you an incomplete project plan, then attempt to bilk you for thousands upon thousands of dollars more. I'm out over $60,000.00 and I have a less than half completed basement, which is only 400 sqaure feet. Addressed concerns with Matrix and they show zero concern, they could care less and are laughing all the way to the bank. Shameful business practice, not to be trusted. Filing a formal complaint with the Better Business Bureau as well in hopes others do not get taken advantage of like I did."

"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."

"Roland spent an exceptional amount of time with my family reviewing all our options during our consult and giving us honest feedback on what would be best for our family. We are excited to work with the team for our remodel!"

"Quality of product installed and workmanship I am pleased with. However, post install is why I have deemed necessary to leave this review. The crew left food waste in our yard and gutters. Lawn was not adequately swept for nails and staples. Upon reinstalling my TV antenna, observed pieces of shingle, siding, aluminum flashing, nails and staples in one gutter. This prompted me to inspect all gutters, where I found more of the same. Had two exhaust vents installed for bathroom fans. The crew did not leave necessary couplers to connect provided duct to vents in attic. The project manager provided necessary couplings by personally delivering to my house which I am appreciative of. Discovered packaging material from shingles, along with shingle remnants in my attic. The sales presentation and documentation was why I chose Palmer Construction over lowest bidder, about $5000. The owner and sales person have yet to reply to my emails and/or phone messages. The project manager is the only staff who contacted me and followed up. Not how I would run my business or manage my staff. They also jeopardized an opportunity to earn an additional project. I got a new roof which hopefully will last until I move and they got my money."

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"Wow!!! Varies individuals write reviews when they’ve experienced horrible services or the service provider operated below the level of expectation. This is not the case with my review. Tanner Welsh was nothing but amazing. My desire was to change my stairs from carpet to hardwood. This job is not only and investment but if done incorrectly could be the worst nightmare ever. I saw warning pictures from other people who didn’t hire the correct company and I became very hesitant. I went to several home improvement sites and found Tanner’s company. I hired him for the job and currently I’m 100% satisfied. He was very professional. He completed the job in a timely manner. He’s trustworthy. I left him and his partner in my house without supervision for almost two weeks and no mishaps. Tanner if I could I would give you 10 stars. You’re compassionate about your work and it shows. You ensured the staining on the stairs was a perfect match to my Pre existing floor. You have an excellent brand. Keep up the excellent work."