Get matched with top basement remodelers in Orleans, MI

"Mark and his team did an excellent job finishing our basement. He was sure to explain the job including making sure we were aware of any situations that may arise to affect cost. We weren’t looking for the Cadillac of basements and didn’t want to break the bank and I feel as though they understood this and quoted accordingly. Kept in communication with me via text. Helped prompt us for any items we needed to have for him. During the job the basement experienced some flooding and Mark was able to pause work, quickly secure another company to help take care of the flooding, and then get back to it. The job took some time, but within reason given the scale of the project and some of the delays due to the flooding. The results really reflected the vision we had for the basement and looks amazing. I’m already planning on hiring Mark and his team for some other projects. My only criticism would be that more proactive communication of work plans and needs would have been helpful so we remained in the loop. But again, this was overall a great experience. I’ve included some pictures, although regrettably I have no before pictures. Bottom line is I would always recommend New Image and have to my friends."

"Great work! They were very professional and kept me updated on all steps along with letting me know the changes that had to be made. They also did a small deck/porch for me and it was beautifully done. Looking forward to having them do more work."

"Matrix Basement Solutions paired my husband and me with a skillful field foreman named Contonio (Rico) Hill. Rico provided excellent service. He made sure Matrix Basements met all of our needs with exceeding expectations. From start to finish, if we asked any questions during the way, Rico provided detailed answers and made sure our understanding was clear. As first-time homeowners, our experience with this company was a pleasant one. Rico made any doubts we had along the way vanish because his knowledge and expertise made us feel as if we made a great choice with using this company for our first significant project, our first home. If possible, I would highly recommend using this company and request Contonio (Rico) Hill as your foreman. He treats your home and project as if it was his home. Thank you, Matrix and Rico, for providing excellent customer service. We would recommend this company to anyone considering a significant renovation in their family home."

"Fantastic! Work was done quickly and efficiently and the employees were very kind and helpful!"

"They were great, the man did the job, got out. In the winter, when lot of snow was still in the ground of water against the basement and we have a poured foundation, it had leak, they had stopped the leak we had. They did what they pledged to do. They were here on-time, they got done quickly and then they went and the overall seam link that was leaking was about 7 feet from upper part down to the ground, and we are very happy. They did the work they promised to do on time and on budget."

"Roland spent an exceptional amount of time with my family reviewing all our options during our consult and giving us honest feedback on what would be best for our family. We are excited to work with the team for our remodel!"

"Jesse was very affordable did great quality in the timeframe he said he would Great at trouble shooting some problem areas Did remodel on my daughters bathrooms and will have him re-do ours when ready"

"Reset the unit and left an estimate for replacing the elements. We will definitely call them to get the elements done once we move home in a few weeks."

"It is a waste of money. The great majority of people are not going to find any value out of the service. If you need design consultation, you need a full service consultation. If you already have knowledge and experience, and you just need to get a few ideas, then you don't need to pay for that. You can just get a magazine or a book since you already have the knowledge of basic designs in your head or a little bit of experience. To have someone call you and give you information over the phone, you are not getting the personal service that you need. You may as well take the money $49 and apply it to something else like getting someone else to come out and give you the service that you need. Because, you are not getting much, you are not getting anything at all. They are going to have you do the work. After talking to them and I was talking to other home designers, I found out that that was a waste of time and waste of money. I gave them a C because they didn't fail at what they do but they don't offer any value for what they do. There's not much value to it. The cost was fair. They didn't do a terrible job and the cost isn't terrible, it was only $49. It just has a very low value. For responsiveness I gave them a B because they will answer your phone and answer your emails."

Quality is what we offer and affordable quality is what you get. We are a large team with diverse skills covering everything you might need. Please reach out to us directly at \n517-680-0028\n\n