Get matched with top gas fireplace repair pros in Salem, MI

"Critical: Professionalism, Value I called Omega to check out smoke transfer between flues. Al quoted flue top dampers at $900 each and cleanings at $300 each. He said he would need to schedule a day to do the work. Thinking this must be an extensive project, I bought it. Ten days later I finally was called to say they would come that afternoon to do it. After the cleaning they glued dampers to the tops of the flues and were done in about 45 minutes. Al defended his $750/hour labor rate and double cleaning rate, saying it was due to his "high overhead" costs that I didn't understand. I still don't understand. Omega Construction is aptly named, they are the last one you should think of calling. They apparently only maintain their good BBB rating because the BBB doesn't consider "pricing issues" or "buyer's remorse" in their calculations. BBB is basically another way to advertise."

"Damaged tub, damaged toilet, damaged items in bathroom, left a mess everywhere in bathroom. (Then trying to get paid before I even see the job done and the damages, which they conveniently didn’t tell me about… BIG RED FLAG!) Re-entered a rental without permission or me present (and for a job we weren’t doing since the tech said it was a wax ring issue and they don’t do those, then trying to charge over $400 for it…then reattaching toilet…why would you do that if it has to be done again to fix the issue)? “Approving” jobs that were not approved by myself. Owner will not provide bond company/policy number (illegal). Techs don’t caulk all the way around the toilet (2x). Do NOT use this company!"

"Had this group update our electric panel and received great service from start to finish. Team took their time going over multiple options and we made the decision that made the most sense for our home. Thanks to everyone involved!"

"Our main kitchen and fireplace are the focal points of our home thanks to the amazing marble slabs installed by Las Vegas Stone II. We are so very happy with how this project turned out!"

"It was excellent! He has a great sense of humor that makes us feel comfortable."

"John Haddad and Haddad landscaping completed our paver patio project this summer and the work was top notch! John's communication with us during the project was fantastic and even when there were issues with a miscommunication with his crew, John came to our home that same evening to make sure everything was corrected and on track. The paver patio is beautiful and we are thrilled with the warranty he provided on his work to ensure that it will look good for the long haul!"

"I found this company via home advisor. They came out and provided a quote to construct a 1000 sq. ft patio in my backyard in June. I had all the materials on hand, so the quote consisted of labor. To secure a start date, I provided a 50% deposit ($5800) to the company in early July via PayPal. They estimated the work would take 5 days and quoted me for $11,700 for the labor and their estimated start date in early August. In August they came over when they were supposed to start the project and did not start. They claim that there were materials in the way of their work area and that I wasn't ready. These materials are for the patio and have been in my driveway for 6 months. Part of the quote was to install these materials. They are very manual in their technique. No heavy machinery was used, and the materials were easily passable. They also maintain that they had reserved 3 weeks in August for my job that they couldn't start due to these materials in the way. I have been contacting them for months asking when they would be coming back, and they continue to move the date around. I personally rearranged the materials to make their job easier. They finally came back to work in November and December for a few days. They put in some retaining wall and moved some crushed concrete and claim that it required more crushed than quoted and that is the cause for the delay. They haven't been back since early December. Recently I received a citation from the city for the materials being in the driveway for over 6 mos. This could result in a misdemeanor and a large fine for every day they are not removed. I had to hire another landscaping company to move them. Venetian did not show up to help when I told them about it. They also said that there is no rush on the work because I can't use it anyways. I purchased a hot tub last summer that I have not been able to use, and it may be broken due to being stored on its side while waiting for the patio to be built. They continue doing other jobs and make excuses. I have reached out to Venetian Masonry to resolve these issues and they have not showed up to our agreed upon meeting times. I currently have 0 sq. ft constructed of a 1000 sq. ft patio that was supposed to be completed in August that was quoted in June. They said it was no problem that they work throughout the Winter. Maybe at other jobs, but not at ours. It doesn’t seem to be very high on their priority list. I would not recommend this contractor."

"Bathrooms and floor are beautiful. Excellent workmanship."