"Good people, good ideas- working on the basement now!"

"Waterwork did an excellent job. The plumber who installed our Navien Tankless Unit, Mark, did very high quality work. He also took the time to educate us on how it worked, to answer our questions, and was overall excellent at customer service. The price charged exactly matched the original estimate."

"Excellent company! They came out in about an hour and replaced a bad pressure switch. They had the part on the truck. Explained how it works and fixed it. The cost was far less than I expected. Alex was polite and thorough. I'm happy!"

"Ethan Irish inspected the jacks FSM installed and made appropriate adjustments. He also serviced the dehumidifier and sump pump. EXCELLENT service and after 4 years, FSM is the best investment we made in renovating our home. Great system, great service and great people like Ethan."

"this was a great experience from the return phone call from the cheerful/sweet office personnel, getting a quote the same day, to the hard working crew that installed it the following day. every single person here was very respectful of us and our home. they got our tankless water heater installed and ran 2 gas lines. it did take longer than we expected but the gentleman installing everything was professional and a pleasure to be around so we didn’t mind. everyone is very knowledgeable when it came to any questions we had. there was no i’m not sure, i’ll find out or anything like that. there was no mess while working or after they left. prices were good and they didn’t charge the $200-$300 service fee for the estimate like these other companies out there. that did place a small percentage in why we went with them. we are definitely happy choosing this company for this project and we will definitely be using them for all future needs. we highly recommend them."

"I went to Angi around 1:00 PM to have a new kitchen faucet installed. Exquisite Home Improvement contacted me within 15 minutes and the faucet was installed by 5:30 PM. The installer was prompt, respectful, and professional. Their fee was less than I expected and I will use them again if the need arises. I highly recommend."

"The two-man crew arrived in the morning, removed most of the old galvanized water piping and installed new copper piping mains and a functional bathroom by the afternoon. The remaining work was completed the next day. All demolition and trash was removed from the house. Our clean up consisted of wiping down surfaces and floors. This project went very well."

"We had been experiencing increasing amount of water in our finished basement. We contacted the company and within a few days they came for an inspection. They removed a portion of dry wall and saw a crack in the foundation. They explained the process of high pressure injection of a sealant. A few days later they returned, a few minutes earlier than scheduled, to do the work. Over several hours they applied the sealant. They tested the foundation for other cracks. They ran water along the foundation to test. The owner and his wife work as a team. They explained the cause, treatment, and what to look for in the future. The cost was $360. I was thrilled since previously a basement waterproofed had told us we needed a trench and sump pump costing almost $4,000. The dry wall does need to be repaired. But we know the problem is now solved.
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"They also do plumbing. Everything is top notch there too. The first time they came it turned out we had to make an insurance claim before he could make the repair. He waived the inspection fee and we got the insurance claim done. The insurance hired clean up people. What happened was that house has 3 levels and the lowest level is slightly below grade and it requires a sewage ejection pump to get things up to the septic system. The sewage ejection pump failed and there was raw sewage in the basement."

"Because we had to coordinate the service call with a temporary shut-off, of the water, by the city timing was important. Mr. Hairston and his apprentice Gary arrived within approximately 15 minutes of our calling them, once the shut-off had occurred. They explained to us what work would be done and took approximately 35 minutes to complete the job. Before completing the work we were told that it was 'ok' to call to have the water restored. That meant that we were able to spend less time waiting for the city to come back out. As we had read in other reviews before, the area worked in was cleaned at the completion of the job. Mr. Hairston offered to send our receipt via email and was willing to accept whatever form of payment we wanted ( cash, check or charge). He invited us to contact him if anything else needed addressing. He was pleasant and polite as was Gary his apprentice.
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