Get matched with top sump pump installation pros in Melvindale, MI

"Good people, good ideas- working on the basement now!"

"Waterwork did an excellent job. The plumber who installed our Navien Tankless Unit, Mark, did very high quality work. He also took the time to educate us on how it worked, to answer our questions, and was overall excellent at customer service. The price charged exactly matched the original estimate."

"TLDR; The schematics that I was given for my sump pumps were not accurate and falsely advised that the pumps had backup battery systems when they did not. This lead to damage that was not covered by warrantee. In short you pay professional prices for bureaucratic avoidance of responsibility, and a sump pump system that is guaranteed to work only under perfect conditions. DO NOT TRUST. Crew has always been super nice and professional throughout the experience but the actual system is crap for the money spent unless everything in nature is perfect. Which, you know, is why I need a sump pump system?! For perfect weather?? 1. Battery Issue Got two sump pumps put in my crawl space. Team installed two, single model pumps and gave me the paperwork/schematics for the 'Elite 365 Sump Pump' which states that a 120 AMP battery backup "shall be installed". Power went out two days ago, no battery kicked in. Check my schematics...yup, battery mentioned. Called the business who had ONE support member working phones and only TWO on staff. Had to call back multiple times over the next 4 hours to talk to someone and get a tech out the next day. Turns out, the installation order listed the sump pumps as "Elite 365 Single" and that label of single is the only indication that there is, in fact, NO BATTERY BACKUP for the crawl system that I spent $13,000 installing. So now the water in my crawl ruined the $1,800 dehumidifier that was installed and the warranty doesn't cover pump failure or power outages. $13k for a my crawl to look like the inside of a dirty, moldy ice cooler soon as the power goes out. Power was out for 4 hours, damage done. Company wouldn't do jack. 2. Door Agreed to install a sealing door to the crawl. Found out during that they uh, couldn't do that actually because of the material of the wall. So now I have a crappy, half assed bit of wood with some screws in it that doesn't seal the door and lets water in all the time. Don't worry though! That's not covered by their warrantee either. 3. AC Unit All the AC ducts that run under the house now sweat profusely due to the insulation and are growing mold! Yay! So they talked me into a dehumidifier to install down there for $1,800. Did it's job actually! House didn't smell like mold. Well, until the crawl flooded since there's no battery backup on the pumps and ruined the dehumidifier two days later and isn't covered under warrantee... So they removed the dehumidifier since it didn't work anymore and let me know I could totally buy another one!"

"I called Alex of Affordable Heating, Cooling & Plumbing and explained the problem. He asked me some questions and researched the part that I would need. He came out within the hour and replaced the fill valve. It was wonderful doing business with him, and I will definitely call his company again. Thank you Alex!"

"Here doing the work less than 24 hours after I accepted their bid. National brand name water heater with company max warranty. Everything the installer needed was on his van. They accomplished all work they had described beyond my satisfaction, including shutoff valves that did not previously exist."

"I would recommend Exquisite Touch to anyone in need of plumbing services. I had some work done this past Saturday, which included a full stack replacement along with a flange and cleanout. The technicians, Ken and Dylan, arrived well-prepared from the start. There was another worker who joined the team, but I didn’t catch his name. These men were professionals, and their work was of the highest quality. They even laid down protective coverings on the carpet before they began working. They informed me about the entire project step by step and ensured that the area was cleaned up before leaving. I will definitely be using this company again in the near future. Even the receptionist who took my call was professional and knowledgeable about the services offered. Thank you to the team at Exquisite Touch: Ken, Dylan, Sara, and the other worker whose name I missed. Dawn Detroit"

"The two-man crew arrived in the morning, removed most of the old galvanized water piping and installed new copper piping mains and a functional bathroom by the afternoon. The remaining work was completed the next day. All demolition and trash was removed from the house. Our clean up consisted of wiping down surfaces and floors. This project went very well."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of Plumbing services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!\n

"We had been experiencing increasing amount of water in our finished basement. We contacted the company and within a few days they came for an inspection. They removed a portion of dry wall and saw a crack in the foundation. They explained the process of high pressure injection of a sealant. A few days later they returned, a few minutes earlier than scheduled, to do the work. Over several hours they applied the sealant. They tested the foundation for other cracks. They ran water along the foundation to test. The owner and his wife work as a team. They explained the cause, treatment, and what to look for in the future. The cost was $360. I was thrilled since previously a basement waterproofed had told us we needed a trench and sump pump costing almost $4,000. The dry wall does need to be repaired. But we know the problem is now solved.
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"They also do plumbing. Everything is top notch there too. The first time they came it turned out we had to make an insurance claim before he could make the repair. He waived the inspection fee and we got the insurance claim done. The insurance hired clean up people. What happened was that house has 3 levels and the lowest level is slightly below grade and it requires a sewage ejection pump to get things up to the septic system. The sewage ejection pump failed and there was raw sewage in the basement."