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"Jay did a great job installing our furnace, did just what we asked. In fact Jay will be installing the air conditioioner in the spring but the furnace is all prepared and ready for the installation."

"Zach is great, we have been using him for years. Service is top notch, he is an expert in the industry and does not try and sell you unneeded service parts as many others in the industry do. You will not be disappointed using Edwards Mechanical for your heating and cooling needs. Whether it’s a full new install, broken unit, or just need some seasonal maintenance this is a company you can truly trust."

"Of course the A/C quits on the afternoon of the 90+ degree day! Fan and compressor were not working, but indoor fan was, meaning either a capacitor or contractor issue in the outdoor unit. Called office 10 minutes before they were done for the day, but was able to confirm a repair appointment for first thing the next morning. Technician (Sean) was here at 8 am, and after a 2 minute discussion and check, confirmed that capacitor was the issue. Still under warranty from Bryant, so that was a plus, but I was surprised that there was a failure after only 3 years since last unit ( also a Bryant, nd installed by AC Engineers after house was built in 1997) never had a problem for the 17 years we had it until replaced with the higher efficiency unit. The interesting comment from the technician was that he would likely replace 5-6 more capacitors that day (!!!!!), not tied to any particular brand of unit, but more because all the manufacturers use the same capacitor from the same source, and "they literally don't build them like the used too". Rather illuminating - In addition to the capacitor fix, he did a full service check of the system. Excellent job, responsive and knowledgeable."

"He did a great job and pointed out an area of our drain stack that was improperly installed. We will definitely call him to fix the stack problem.
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"New special order unit came in very quickly, and installation was scheduled for the next day. Old unit was removed and hauled away. New unit was professionally installed with attention to detail not present on the old unit. No damage to walls or floors, and installers used extra measures to prevent outside dirt, snow, and water from being tracked into the house. Very happy with the entire purchase/installation experience."

"Started with brand of furnace, asked what I had done to attempt to fix the problem.  (It was then that I realized how 'ignorant' I really am.)  She recommended I check the circuit breaker.  Never occurred to me to check since I had electricity on the first and second floors.  Got a bit suspicious when the stairwell light to the basement didn't come on.  So, I got a flashlight and checked the breaker.  Turned it off and then on again.  And ... low and behold, the furnace came on.  (guess who was Very Embarrassed)   We went on to chat a bit to make sure it was going to stay on.  She was very pleasant and understanding.  I inquired about replacing my furnace humidifier and she gave me information as well as cost.  A bit pricey, but I'm fairly confident I will call back and schedule to have them install one.
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"The repair person, Keith, came a couple weeks ago and had to order the defroster for the refrigerator.  The part was delayed coming but the technician came back once (without charge) just to manually thaw out the coils so the refrigerator would continue to cool properly.  The part was installed today and the refrigerator runs great.  He explained what was going on, exactly what it would cost, and tried to keep me informed as to the part's arrival and installation.  I would definitely recommend their services!
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"The CSR team did great work. After my original contractors mistakes lead to a shower stall leak and mold growth, CSR was able to correct everything in about a month. I also appreciated them cleaning after every work day."

"Service provider was prompt and communicated out any installation issues that were encountered. I thought everything went very smoothly and I would recommend them to anyone."

"Excellent! Zach Hill and his assistant completed the installation of my new furnace and central air conditioner system quickly, cleanly and efficiently. They hauled away the old equipment. The system works great, no surprises or problems! I highly recommend Hill Mechanical for your HVAC needs."