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"Fantastic! One day installation. Crew very professional and cleaned up after. You would never know that they were here! Very competitive pricing and quick response."

"Jay did a great job installing our furnace, did just what we asked. In fact Jay will be installing the air conditioioner in the spring but the furnace is all prepared and ready for the installation."

"Did a great job. Went right to work and followed up to make sure everything was alright. Very happy with their install. Not to mention was a large home and had central air installed. Very professional"

"I felt that the extra fee was excessive. Other Carrier installers contacted me and agreed to perform the repair for the amount Carrier reimbursed them, with no extra cost to me."

"Because we had to coordinate the service call with a temporary shut-off, of the water, by the city timing was important. Mr. Hairston and his apprentice Gary arrived within approximately 15 minutes of our calling them, once the shut-off had occurred. They explained to us what work would be done and took approximately 35 minutes to complete the job. Before completing the work we were told that it was 'ok' to call to have the water restored. That meant that we were able to spend less time waiting for the city to come back out. As we had read in other reviews before, the area worked in was cleaned at the completion of the job. Mr. Hairston offered to send our receipt via email and was willing to accept whatever form of payment we wanted ( cash, check or charge). He invited us to contact him if anything else needed addressing. He was pleasant and polite as was Gary his apprentice.
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"In mid January, we went to their showroom and picked out the faucets, mirrors, toilet and grab bar we wanted installed.  One of the mirrors was on back order.  We wanted to continue our part of the remodeling, so we decided to have the other items installed in late February.  It turned out that the wrong tank for the toilet was delivered to Brinkers and had to be reordered, so the toilet could not be installed on that date.  In mid March, the toilet and mirrors were finally installed.  Also, the grab bar was not installed properly and that was corrected at that time.
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"Started with brand of furnace, asked what I had done to attempt to fix the problem.  (It was then that I realized how 'ignorant' I really am.)  She recommended I check the circuit breaker.  Never occurred to me to check since I had electricity on the first and second floors.  Got a bit suspicious when the stairwell light to the basement didn't come on.  So, I got a flashlight and checked the breaker.  Turned it off and then on again.  And ... low and behold, the furnace came on.  (guess who was Very Embarrassed)   We went on to chat a bit to make sure it was going to stay on.  She was very pleasant and understanding.  I inquired about replacing my furnace humidifier and she gave me information as well as cost.  A bit pricey, but I'm fairly confident I will call back and schedule to have them install one.
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"Extremely well. CSR was very responsive to my initial request, moved ahead quickly to attack the problem, communicated clearly along the way, worked diligently and cleaned everything up following completion of the work. The "finished" product was lovely."

"Service provider was prompt and communicated out any installation issues that were encountered. I thought everything went very smoothly and I would recommend them to anyone."

"Excellent! Zach Hill and his assistant completed the installation of my new furnace and central air conditioner system quickly, cleanly and efficiently. They hauled away the old equipment. The system works great, no surprises or problems! I highly recommend Hill Mechanical for your HVAC needs."