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NES Plumbing, LLC
Central A/C Service or Repair, Gas Furnace / Forced Air Heating System Repair Service,
About us
NES Plumbing Heating & Cooling does it right for Oxford, Lake Orion, Lapeer, Clarkston, Auburn Hills and beyond. We service and install boilers, furnaces, AC , heated floors, plumbing fixtures, sewers, drains, pipes, humidifiers, water purification systems, thermostats and more. From a small faucet leak to a large kitchen or bathroom remodeling project, we do it all, start to finish. We are reliable, dependable and knowledgeable. If you are looking for a licensed and insured team of professionals, highly trained in their mechanical trades, you can count on NES. You will notice the difference from your very first contact with our staff. Our business is built on referrals from completely satisfied customers. Team up with NES Plumbing for the peace of mind that comes with knowing your heating, cooling or plumbing systems are working at maximum efficiency. YOUR comfort is OUR business!
Business highlights
12 years of experience
Services we offer
Faucets, Fixtures and Pipes - Repair or Replace - For Commercial & Residential, Heating & Cooling, New Construction, Plumbing - For Commercial & Residential, Water Heater - Install or Replace - For Commercial & Residential
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.319 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 16% |
Filter reviews by service
Showing 1-19 of 19 reviews
K N.
Jun 2024
I used this company before good job. Times do change or Policy. Called had them come out for a leaky valve on watersofter. They told my elderly father he needed a new one cost 3800. Plus. Unable to replace valve unable to fine new one. Found original installer. New one 1478.00.went with new valve 125.00 NES is a total scamming elderly company
Response from NES Plumbing, LLC
"Keith, We are sorry to hear about your experience with our company. We do our best to provide our customers with multiple options when it comes to the services that we offer, including repair vs replacement. It appears as though we provided your father with 3 options which did include both repair and replacement due to the age and condition of the existing unit. I am sorry that you believe that we are "total scamming elderly company" but that I must say that is not true. We have a strong reputation in our community for doing honest, truthful and solid work. We are glad to hear that you were able to find the original installer and get the issue resolved."
Gail T.
Mar 2023
Another great hvac install on the second property! Thanks Aaron, always great experience to work with you! Ethan did our replacement, and he did wonderful job. Ethan was very polite, explaining all our questions. He went the extra mile by switching the filter side for our easier access! Thanks guys, you are always on time + great to work with!!!!
Rodney C.
Nov 2022
Jordan from NES installed a new water softener for me. His plumbing was very expertly done and I'm thrilled with the installation.
Margaret M.
Dec 2020
I had NES come out to fix my furnace on October 21st, 2020. After the blower motor and furnace capacitor were replaced, the furnace was making a high pitched noise that could be heard on the other side of my home. I called and spoke to Aaron and explained what was going on. I sent him a video of the noise. He spoke with Nathan and they said that it sounded like the noise was coming from the air being pulled through the filters. I took the furnace doors off and the noise was still there. Nathan came to assess the noise and said that it was a normal noise that electricity makes. He then told me that I could hang blankets and towels in my laundry room to help lessen the sound. They do not stand by their customers or their warranties. When we moved in here 12 years ago, the furnace was brand new and did now make that noise and never made that noise over the last 12 years so it is not normal. I feel that one of the new parts is the cause of the noise due to it not being there before Nathan did the repairs. I feel that they should replace the two parts that were fixed. I intend to have another company come out and assess the situation and will be filing a small claim in court. I would not recommend this company to anyone. They are very unprofessional, condescending, and treat you like you are lying. If they are not getting any more money for the repairs, then the repairs do not get done.
James T.
Nov 2019
The installers, Aaaron and Treavor, were absolutely great, efficient, knowledgeable, and quick...they didn't even stop for a lunch! Afterward, Aaron conducted a briefing of the mechanics, and operation. He wouldn't leave until we were satisfied with understanding all of his information. Very positive contact, I would recommend NES to anyone.
Donna N.
Nov 2019
I called NES Plumbing, LLC for the first this morning because I discovered my furnace was not warming my home to the temperature I set it at. My first impressions were very positive. My request for service resulted in a technician coming to fix the furnace that very afternoon! Aaron was the very polite and skilled service tech who inspected the furnace, fixed the problem and gave me several helpful tips on homeowner maintenance as to when to change the filter and batteries for the thermostat. NES will now be my go-to plumbing, AC and HVAC service company from now on. My thanks to Nate, the owner of NES, who is running a top-notch company, keeping customer service and satisfaction their first priority!
Rita T.
Jun 2018
I would recommend this company to anyone! They responded immediately, the young man that came out and did the job was extremely polite and explained everything, then got right to work. Very efficient!
Matthew H.
May 2018
..
Rick H.
Feb 2018
Service was fast and friendly. Price was reasonable too.
Response from NES Plumbing, LLC
"Thank you for partnering with NES Rick. We appreciate you!"
Chris B.
Feb 2018
It was great they fit me in the last job of the day on a Friday for a back up but unfortunately they are not qualified to perform drain cleanings (auto snake auger is not big/strong enough). They were so quick to leave we did not test it under a load and It backed up again a day later (Saturday) and the response was it will be another service call and not until Monday so I had to do an emergency weekend call with reputable company. Very disappointing service and performance. The unethical business practices continue as they cash the check for services they did not complete correctly. You would think for a small town type business that customer service, word of mouth, and the integrity to get the job done right would be at the forefront, but not with NES. They are obviously only concerned with getting in and out as fast as possible without testing their work and cashing the check so they can get paid.
Response from NES Plumbing, LLC
"I apologize for the poor experience you had with our company. The money you paid us for the service was a mandatory $125 deductible we are required to collect through your home warranty company. I personally spoke with the service technician about your job. We constantly receive good feedback from our customers about him, so to read your review has come as a great shock to me. After speaking with the technician he informed me that he cleared your drain successfully and then informed you that there is evidence of a greater problem. When I asked him if you were happy with the service he provided he told me you were very satisfied. So much so that you in fact gave him a tip. I would appreciate the opportunity to make this right, because we at NES pride ourselves in exceptional Customer service , integrity and doing the job right. These are our top priorities. Your review is the first we heard that you were not happy with our service. I wish you would have given us the opportunity to resolve any issues you had with us before you wrote your reviews on google, yelp, facebook, and calling the BBB. Please call me at our office to discuss what we can do to make this right. Thank You Nate-Owner of NES (NATE'S EXCELLENT SERVICE) PLUMBING HEATING & COOLING 248-800-4144"
Joan G.
Jun 2017
Good service and reasonable price.
William D.
May 2017
Responsive. Quick
Dave M.
Apr 2017
Quality of work
Scott O.
Aug 2016
Central A/C Service or Repair
On time and polite. Thank you.
Valda B.
Aug 2016
Very quick to respond and get us on schedule. Good estimate and took the time to send me s photo after work was completed. ( I was not on site)
Joan G.
Aug 2016
Central A/C Service or Repair
Quick service and reasonably priced. Found the problem within minutes and was able to repair it.
Leo C.
Aug 2016
Central A/C Service or Repair
Only did the repair that was necessary. Very fair price.
Barb D.
Jul 2016
They are very dependable. also very reliable.
Aaron D.
Jul 2016
An Employee of ours recommended NES Plumbing to help us remodel our store. I sent a quick email to see what they could do and we shocked to get an appointment set up in just a few minutes! Nate came out the next day and was able to help us update the shop. He also explained different options that really made the choice to go with NES super easy. I never felt like he was "Selling" me on something we didn't need, but he showed me how out of date our store was. I would recommend NES Plumbing to anyone starting a business or looking to update their store! Thank you again guys!!
Licensing
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FAQ
NES Plumbing, LLC is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
NES Plumbing, LLC accepts the following forms of payment: CreditCard
Yes, NES Plumbing, LLC offers free project estimates.
No, NES Plumbing, LLC does not offer eco-friendly accreditations.
No, NES Plumbing, LLC does not offer a senior discount.
No, NES Plumbing, LLC does not offer emergency services.
No, NES Plumbing, LLC does not offer warranties.