Streamline Enterprises Inc

I had a major ventilation problem in my house after putting new doors windows and roof on. When I sealed the basement for Critters the toxins in the house were huge along with massive amounts of humidity. Streamline came out and explained the science of ventilation to me, they also went in my roof attic three times to verify what I had and what I needed. I had Edge venting installed by this company and I'm very pleased with their knowledge, work and quality. Their pricing is in line with everyone else maybe even a little less. I am very pleased with my results as my house and I can now breathe with ease again.

They did an amazing job and did my roof in one day. They kept in touch with me and let me know what was going on. I would definitely hire them again and I would highly recommend them.

Everything went well, except for the lack of a heater for the hoses on day 1 (it was in use by another crew) I’ll need to wait until winter has been here for a while before being able to judge the results.

They did an excellent job.

We were happy with the job this company did a couple years ago on our gutters-so we had them do our roof. Roof looks great,, they also installed a new attic fan & a new skylight that had gone bad. Overall good stuff.

The gutters fine, other than they charged me a lot of money to screw a nail in that was loose. Over $100! They claimed it was for something else, but never gave me the reason for it. For the door, wow! They cut about half of my header out, because they put in a bigger door. Tore up my floor by the door, and they were suppose to fix it according to the contract. Nope, they wanted to charge my $600.00! I talked to the Township, and discovered they never got a permit for this. Being as the door was larger they needed a permit! I had the help of my gas/electric company, their lawyer and inspector. I also had the Township inspector come out and he was really upset. He said they have to come back, and I had to tell him they won't, I've tried time and time again. They send someone out to look at the floor, and all the did was tear more of the flooring up. I had a hole so big you could of lost a toddler in it, but they claimed it was up to me. So the Township helped me and we enrolled the help of the State! Finally they had to come out and fix the header, although they thought it was fine. The inspector did tell them they had to fix it, because my roof was going to cave in, and the door would of went down under the house because of the floor! Finally they fixed it, and they actually wanted to leave it all opened up until they got a T-Bar for it. I refused that, and made them come back that afternoon to fix it. Already the roof has started to sag, it took 4 huge men to force the T-Bar up there, they had to life the roof about 1 and a 1/2 inches for it to work! I will never ever do business with them again. They never even gave me paper work on it until after the State told them they had to. Being an elderly and disabled woman, it seems they look at us as easy prey. Thank the good Lord I had a lot of a great Township and the State helping me. Otherwise they would of gotten away with it!

They showed up two weeks later with new window and patio door. Removed old and replaced with new and checked to make sure everything was done. They then showed up one month later to see how I liked my new windows. And also checked to see if they leaked air and were fit properly. They do excellent work and I will use them again because they are local in Ingham County and I am supporting their factory giving them my business.

The two men were on time and did a very good job. They even put a yardstick in the insulation so I could see how much was blown in. My utility bills were lowered especially in the last year. They also made sure everything was cleaned up and vacuumed my floor and rugs where the insulation hose was placed. I

They were on time and did everything they said they would. Totally professional.

I called them several times and they claimed the door was fine.  Asked them to fix the flooring that they tore apart and said it wasn't up to them to repair it.  They told me that I could pay them $600 and they'd fix it for me!  They kept sending people over and each and every one of them would pull more flooring out and claim it's up to me to repair.  I had several people helping me out, my gas/electric company, their inspector and lawyer.  Then the finally had me call my township to see if they pulled a permit.  No, they did not.  And they refused to pay it so we had our Township inspector come out and he about lost it when he saw what they had done!  So the Township helped me to file paper work with the State, almost a year later Steamline finally repaired it all!  Had to replace over a 36" wide and 10' long section of flooring.  Had a huge gaping hole in the floor.  They also had to use a special bar to brace the header and make sure my roof didn't cave in.   Then replace the sliding glass door.  It was in my contract that they were suppose to do all of this, and had to fight tooth and nail to get it taken care of!

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Horrible experience. They indicated it would be a 2 day job maybe 3 and would start on June 1st. Crew showed up and removed old siding. Tuesday 1 guy showed up and said workers didn't show and he would do some of the wrapping. Wednesday and Thursday nobody showed up and I wasn't contacted. I called and the guy I talked to said he didn't know anything about them not showing up. Crew arrived on Friday and the lead guy said he was here to finish and would work Saturday and Sunday if required. They fiddled around Friday until after lunch waiting on material to show up from Grand Rapids. They worked Friday afternoon and Saturday but nobody showed up Sunday and the job wasn't finished. Crew showed up Monday and worked until 9pm. Lead guy says job is done and we did a quick walk around (it was getting dark). I signed off on the job and they left.

I was out of town for a week on business and when I returned and did a walk around during the day I discovered the downspouts weren't connected to the house, they moved my patio furniture and didn't put it back, knocked down my wood pile and didn't restack it, and there were siding nails all over the ground with trash not picked up. My neighbor was outside and made the comment that the crew on Monday was using foul language to the point she said something to them.

This company didn't follow up, had no idea what their people were doing, and didn't seem to engaged in getting the job done. I will NEVER use or recommend them again.

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Went very well they cleaned up every day

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It went well. I called just before a downpour was forecast to have a downspout repaired. The owner came out and made the repair.I scheduled a cleaning. .The cleaning was accomplished quickly. During the cleaning another need for repair was discovered and taken care of without additional charge.

Installers arrived promply, and kept me informed on the process.
Installers asked about preferences on items found in the attic.
Cleanup was completed to my satisfaction.

Charles and I were impressed with the professionalism and courtesy of the installers. Weeks earlier we had your men remove snow and ice from our roof and we were pleased with those gentlemen. We recommend this company to others. Thank you Hardy for helping us select a window. We love it!

I checked in the attic myself and found the baffles were NEVER installed and 10 little soffit vents they installed consisted of two 2" holes each...60 sq inches (450 sq in is really needed). Without baffles, the insulation can cover up the vents. Rob came back with his boss, Hardy, and he checked the attic with infrared.. He said he saw a little cold air coming in from the vents and also found a warm spot that couldn't be vented abutting another part of our roof... He ignored the fact that the baffles were NOT installed. I asked him how much venting was needed for a 1000 sq ft attic... He didn't know. Had to get back on that. Rob called the next day with 2 options to resolve... Add 25 MORE vents for $650 or a continuous soffit vent for $950 more. Would never admit they didn't do it right the first time...never did any calculations and wanted 50% more to fix it. No matter how they spin it, a substandard job not complete, the problem remains. TAKE YOUR BUSINESS ELSEWHERE, I WISH I HAD.

My experience with them was excellent. The quality of the work was good. They are highly knowledgeable and patient because I'm a picky costumer.

They were nice, reasonable, and did a fantastic job.

Thought it would only be about an hour, took about a half of a day for an estimate. The guy was very talkative when he came out for the estimate. Cost more than she planned on spending. The work was done quickly, and they did a good job.

They cut them right to size at the house and they did a great job. They attached them so they were not visible with straps showing. We were very pleased and would definitely use them again as well.

Several days after the new gutters had been installed, it rained. We immediately noticed that the gutters in the front of the house where leaking profusely. It was like a curtain of water. We also noted some leaking at the side and back of the house, but not as bad. Since it was late in the day, we couldn't call Streamline until the next day to report the problem.
My husband spoke with John the following day and told him of the forgoing problems. He said someone would be out to the house after 3:00 p.m. to fix the leaking problem and would also include extra downspout material to fix the issue with the garage downspout. NO ONE SHOWED UP nor did they call to say they couldn't make it.
We called Streamline, again, the very next day and spoke with Chuck. Chuck told us no one came out the previous day due to the weather. It would have been the proper thing to call us and let us know this so we weren't sitting around wondering when they were going to arrive! Chuck said he would come out to the house himself to look at the gutters. It was a clear, sunny day and again, NO ONE SHOWED UP or bothered to call and tell us they couldn't make it.
We waited several days to see if Streamline would follow up with us and they did not. So, finally, we called them. We told Rob about no one showing up or calling or following up. Rob said he would call Harty, the owner, and promised to get back to us that same day. About 5 minutes later, Chuck called. Initially, he said he'd be out today to inspect the work and then, later in our conversation, he said it was the installers' responsibility to take care of the defective work. We arranged to have them come to the house after 2:00 p.m. Shortly after 5:00 p.m., Chuck called to say he'd be at our house within 20 minutes. One hour later, he still had not arrived (or called) and we had dinner plans that evening, so we had to leave. At 6:30 p.m., Chuck left a message on our answering machine apologizing for not having made it to our house when he said he would as he had to go to the office and then got stuck in traffic. Chuck left another message at 7:55 p.m. saying he came out to the house and got on the roof. He said he and quot;saw a couple things that stood out.and quot; whatever that meant. Chuck called again the next day at 7:00 p.m., indicating he'd been on the road all day but he could stop by and go over the problems. Again, he was a no show. The next day, I called and spoke with the receptionist at Streamline and asked her to get a message to Chuck that we no longer wanted to have anything to do with Streamline. We ended up hiring another company to come fix the poor installation that the Streamline installers did.
I have never before worked with employees of a company that had had so many excuses and who didn't have the professionalism and courtesy to call us when things in their schedule changed.