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"Been a few years now. It’s been a constant stubble since day 1. They were late. I took the day off. Sprinklers are almost ALL to low for my grass height. I constantly have to monitor the system as I have heads not popping up consistently. I then have to go dig them up and take out the pressure regulator valve which part of what makes the i20 hunters cost more in the first place. Technicians have been a few times in the first year putting bandaids on things and showing me how to fix them. I don’t bother calling them anymore as I know they are not going to come raise all the sprinklers or put 6in heads on them. Multiple sprinklers don’t sit straight in the ground either which is another fight on its own. All in all I would never do it again with this company. The staff and secretary were great with me. Workers were friendly just not good at rhere job except the lead tech who was the only one who spoke partial English also which made it even harder. Feel free to ask me about the rest of the problems if you wish."

"I reached out to Tom from Professional Horticultural Services for a bid in April. His was somewhat expensive but fairly reasonable given the size of the gardens and number of perennials. He showed up on time for the estimate, e-mailed a detailed one shortly thereafter – complete with two money saving ideas (e.g., using old bordering materials). Tom told me he’d return with a couple of workers in May to do the work and he stayed in touch to schedule an appointment with the city to check on gas and water pipes in the ground. Next step -- Tom called first thing this morning and was here at noon with a two-man crew, as promised. They were meticulous and courteous. Before laying the final mulch, they had me check on the project. This proved helpful because one area seemed a bit thin. Thus, they moved one hosta from another area of my yard to fill that void. Professional Horticultural Services provided attention to detail, with quality plants. Tom has a terrific eye. He put down three smaller yellowish plants in one area and when the project was complete –they popped. The two guys on the crew – Kenny and Aldo executed Tom’s plan and then cleaned up after. They worked hard. You would never had known that I had a small crew of gardeners in and out this afternoon with a large truck, a dozen plants and a boat load of mulch. My yard is beautiful thanks to them!"

"So I had Dixon clean my yard last year, $600 for cleaning almost two acres with lots of Pine trees that hadn’t been cleaned in over nine years, they did pretty good so I called them back this year. I asked on the call will it be $600 like last year and the guy said more than likely less but I planned on $600 anyways. They showed up today and the guy asked to the woods and I replied the tree line and wood line in backyard. About three hours later my daughters came from outside and said the guys were blowing the pine needle piles and leaves into the wooded area (about four trees deep between and my neighbor) so I walked and asked I thought you were hauling this away like last year (roughly four trailers worth last year) and he said no I said woods. I told him I must have misunderstood, I thought he meant were to clean like last year, tree line to tree line and woods. He said he must have misunderstood as well he thought I said they could push into the wooded between me my neighbor. I said sorry no, I thought it was being hauled away and asked if they could haul away what was left and just leave the big pile of Pine needles in the trees because there was no way to get them all out. About 25 minutes later I receive a call from the owner telling me how currently it was an $850 dollar charge because I changed my mind and wanted to have stuff hauled away, I said I did not change my mind there was a misunderstanding this morning and what was in the wooded area can stay there and they could haul the rest of it away, he once again said you changed you mind accusing me of lying and said it would an additional $250 dollars for them to come back tomorrow and finish the job and I said no thanks. I will not have anyone sit on the phone and call me a liar, this guy is a con-artist, if you are insane enough to hire him you better have a map made and a contract drawn up as to how much money and how they are going to dispose of the leaves and stuff, plus a video tape, if not you had better be ready for an ever increasing price even though they did less work than previously and for him to call you a liar."

"Did it quickly and efficiently"

"n…do not walk away. Run. Run. Run. Our unfortunate experience with Ayers Basement Systems began with an impressive sales pitch. Our sales person was Robert. He had a PowerPoint presentation and explained to us that we would not have to worry about a wet basement ever again. That was huge because we had been wanting to finish our basement for sometime. Previously, it would leak around the window just enough to keep drywall from staying dry. We were offered a discount for signing the contract that same day. Overall, the estimated cost to us was $5,600. This price did include a permit they said they would have to pull. They went ahead and scheduled us for the next week. They informed us we would need all of our furntiture and stuff moved away from where the pipe would be installed. That was a pretty huge task due to the amount of “stuff” we have in our basement. The morning of our appt, with all of our stuff moved in such a way that no one could easily access anything (home office, computer, bills, etc), they called and rescheduled. The soonest they could get us in was an entire month out. The second appt was made and once again, they rescheduled the morning of. This was extremely inconvenient, however this wasn’t even the tip of the iceburg. Over a month after signing the contract, we finally had Ayers come to our house. We were taken aback by how young the four workers from Ayers looked. We told them that we had dogs and cats. Both were put up in rooms where they couldn’t bother the workers. However, once they left for the day, our gate was left wide open. Luckily when we let our dogs out, they didn’t notice the open gate. Another issue we had is that they left the front screen door propped open. It was a very windy day in April and the wind blew our screen door off the hinge because it was left open. The workers were there for 2 whole days. In that time they jackhammered our concrete floors, installed a pipe from the leaking window all the way to where our sump pump pumps water outside. We were told by our sales person that they would jackhammer larger pieces of concrete and put them back with a very minimal seam. What we were left with was a huge trail of uneven concrete work that followed the pipe and it was a good foot wide. The concrete was so uneven that a piece of tile wouldn’t lay correctly if we tried to do so. Then we looked at the work around the window. They put holes in the concrete to the outside of the house. They was a piece of plastic blocking a larger hole that was not flush to the concrete. Even now that piece of plastic allows the most water in. To explain that absolute absurdity of what they did is a hard task. There was rag blocking a pipe to the outside. We have no idea why but it was stuck all the way in with purpose. The outside pipe isn’t even connected to the pipe that goes to the sump pump drain. Now we have new leaks that are all over the basement. They basically opened up an entire new area for the water to go. We had a plumber come and look at the pipe and he dumped over 5 gallons of water into their pipe (drains into the sump pump area) and absolutely nothing came out of the other end so the water must be draining to other areas of our basement, causing the leaks that are popping up everywhere. So, what was the purpose of this system? When the kids left, they tried to collect the full balance. They wanted payment for a system that has ruined our basement. We refused. The sales person, owner, and a few other people from Ayers contacted us. The only thing they said is that they would come back out and “fix the problem”. At this point they have drilled holes into our house, broke up concrete, and made the leaking go from one to area to the majority of our basement area. At this point we want them to never touch our house again. They were condescending in every way. We were told that they would have a really good team come to our house to fix our problem. How many times do we have to have someone come to our house before we get a good team? Shouldn’t all of your teams be GOOD TEAMS? Ayers acknowledged they messed up. They said it was their fault. They only wanted to send more people into our home to what????? Fix the huge holes and jacked up work? Why would we trust them again?? At this point we had read some other complaints about Ayers. One said to check your permit. We did. No permit was ever pulled and yes, they did charge us for one. Then, they argued with us about needing one. We had checked with Mason County building inspectors and were told that we did need one. Ayers assured us that they didn’t (after charging us for one). Come to find out, they were told they needed one and quickly pulled one. So, all of this work was UNPERMITTED. They played that down like it was no big deal. The VP of Ayers said they have an entire department dedicated to permits. So, how does an entire department miss that? Yet, the sales person knew to charge us for one. Ayers has ruined our basement. Not only did they not fix the problem, but they made it leak EVERYWHERE. The first big rain we had after they destroyed our basement, we had an inch of water standing in our entire basement. We went from a small leak that prevented us from finishing part of the basement to our entire basement being flooded. We have to have Servpro come and clean up the flood damage and mold. We had to throw away furniture. Our son had nice guitars that had flood damage. We had electrical equipment that shorted out. It is unreal. They were notified of our predicament and the Vice President was nothing but condescending. So here we are with this BS Ayers “system” that is causing our basement to flood with water….done by (apparently) the “non-good team” consisting of only kids. All work was performed UNPERMITTED which means we have to report the unpermitted work when we sell our house. The kicker is that they are using scare tactics and threatening to put a lien on our house to secure the final payment. My question to Ayers….final payment for what? For the extra water in our basement? The big holes drilled into the concrete to the outside of our house? For the furniture you caused us to have to get rid of? The mold you caused? BTW, the plumber that looked at Ayers’ crappy work (that discovered the drain leaks everywhere instead of going to where it is supposed to go) also was able to figure out the original issue. We followed the plumber’s advice and it was fixed with a total cost of $450. So, like I said before, run away from Ayers and call someone else. Possibly, call a good plumber. Check yelp reviews. Ayers pays for their bad reviews to go away on certain platforms. We sure wish we had checked yelp"

"I’ve used Sanders & DeHann for years for start up & close down Sprinkler service. You really have to plan ahead to get on the schedule at the beginning of the season to get your sprinklers turned on. It’s always been uneventful until this year when someone unexperienced started up my system and didn’t do a complete job. I called and asked to have somebody come out and Check the startup service because not all of the sprinkler heads were popping up. The young man arrived promptly at the beginning of the window, And was very courteous and did everything that I asked. He even suggested that two of the sprinkler heads that were not working very well that I had previously been told didn’t work due to the roots should be replaced because the heads were not working well and low and behold, they work perfectly now! He was fast and efficient and adjusted a couple of the other sprinkler heads so they sprayed further and asked if there was anything else he could do. He also adjusted the timer for the sprinkler system did everything less than an hour! Well, done college friend, And very good hire Sanderson!"

"Excellent installation with minimal lawn damage, all at a great price. The crew was professional and efficient. The system was customized specifically for my lawn."