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Grapids Irrigation

Founded 1957 • With Angi since June 2006

4.7

(148) Verified Reviews

Description

3 Generations in Irrigation since 1957 Based in Kalamazoo and Grand Rapids 269-372-6600 and 616-235-6666...

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Downing Well Drilling LLC

5.0

(11) Verified Reviews

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Here at DWD we are a family owned and operated company specializing in residential well repairs from 2 inch through 6 inch. Including pump repair and replacement well tank service and installation drilling 5 inch PVC water wells, well inspection and water line trenching and much more. Ask about our first responder and military discounts!

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Verified Reviews

A few reviews for this pro…

1.0

08/27/2020

We have Underground Sprinkle System with Grapids Irrigation. Our sprinkler kept running in one zone and didn't stop. Called them, they said they could come out only after 20 days. And the most important thing to mention is they charge $525 (parts only) for the 1. 1/5 inch Valve which costs only $82 in the store. I asked them if they can install the pats I have because I was planning to get the sam...

DESCRIPTION OF WORK
Underground Sprinkler System

CATEGORY irrigation systems,drain pipe

5.0

07/02/2018

Very well. We have set up an annual contract with them.

DESCRIPTION OF WORK
Startup and system check.

CATEGORY irrigation systems

5.0

08/28/2017

It went very well. The technician was on site for about 4 hours.

DESCRIPTION OF WORK
I hadn't run my sprinkler system in a couple of years and it is about 20 years old. They started the system up, repaired/replaced a valve, replaced several sprinkler heads and capped a zone that I didn't want to use in the future.

CATEGORY irrigation systems

SERVICE PROVIDER RESPONSE

Thank you for the great review! We are happy to have your system back in working order. Looking forward to a long term relationship.
5.0

06/26/2017

After reading my first review, the owner of GRapids called me personally the following day. He was immediately apologetic for the negative experience I had had the day before, and assured me that he agreed that this is not an acceptable level of customer service. I was very pleasantly surprised at the professional tone and commentary that he used, and I would say that he did everything in his powe...

DESCRIPTION OF WORK
This is a follow up to the review that I wrote on 6/23.

CATEGORY irrigation systems

SERVICE PROVIDER RESPONSE

Thank you for taking the time to make the follow up review. I was embarrassed by your previous experience and wanted to rectify the situation immediately. Sorry for the call on the weekend, but I wanted to handle right away. We are talking with the technician and have it marked in the database that he doesn't return to your home. Thanks again for your understanding and willingness to help us impro...
2.0

06/23/2017

Not well. After I explained the situation to the Technician, he began working on the in-ground valve. He tried several tools to loosen and remove the valve cap, but said that he wasn't able to, and would therefore have to "dig the whole thing up". When he saw my surprised reaction, he asked "why don't you try it"? I did, and I was able to remove the valve cap with one hand in about five seconds. S...

DESCRIPTION OF WORK
An in-ground valve in my sprinkler system was working intermittently.

CATEGORY irrigation systems

SERVICE PROVIDER RESPONSE

Wow, this is unnacceptable service. We will be contacting you on Monday to give you back your money or schedule a different tech. Thank you for your feedback. This will be addressed.

Services Offered

Irrigation (Lawn Sprinkling) service & installation, residential & commercial. Drain tile installation and Lawn Aeration

Services Not Offered

Plowing, landscaping, seeding.footing drains, pool service

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
Yes
Warranties
Yes