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"Fantastic job. Knowledgeable and helpful. Had a couple other estimates. This company was the only one that actually went up onto the roof to inspect the chimney."

"Bill called me shortly after I sent out my request to home advisor. They came to work the second day. It turned out to be a touch project. The fireplace floor had to be removed and new 4-6'' of concrete footing was poured. Dave reinstalled fireplace brick in fireplace walls carefully like an artist. It took them extra long hours to complete the job, but they left a beautiful fireplace to me without asking for any extra money."

"Their contractor did a good job painting and cleaning up after"

"I was prepared for an excellent experience based on these Angie's List reviews, but unfortunately was disappointed. The actual work performed was good and appears correctly done. Taylor is personable and knowledgeable, and the crew members I interacted with were nice, but I'm not happy that three days after the time promised (and two unanswered phone messages), there is still a ladder, large containers of sealant, various small tools, and a bag of garbage sitting on our lawn. These were left when they finished the job Friday; we knew the patio sealant needed 24 hours to dry, so Taylor asked if they could pick it up Saturday. Fine -- but Saturday came and went, and a call I made Sunday wasn't returned. My husband and I ended up moving all the patio furniture, grill, plants, etc back to the patio ourselves; we should not have had to do this. I'm glad now that we did, otherwise it would all still be piled up on the lawn.
The job cost was in line with what I expected. I was bothered, however, that after paying a deposit, with the balance due upon completion, Taylor asked for payment in full just days later, before the job was finished. I expect that as a small business, cash flow and employee paychecks can be tricky to balance, but it didn't sit well with me. My husband agreed to it, though, and Taylor showed up first thing Friday morning to get it. He and the crew didn't come back to start work until after 11 am that day; I was told there had been an emergency on another job.
I say that I would work with the company again, because I do think the work was of good quality and the price was fair. But I would do so knowing that I'd have to be more 'demanding' and right on top of things. I'm pleased to see a younger generation passionate about an important trade that requires both knowledge and craftsmanship, but the company's customer service and responsiveness wasn't up to par on this job.
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"We are very pleased with the work we had done. Family Pro Painting went above and beyond our expectations. We will definitely hire them again."

"Went good he was on time, very polite, and did a very good job. Not expensive and I can tell he love what he do. Good job and clean up. I am definitely calling him back for more work."

"I REALLY liked the salesperson that we bought it from. HE was excellent. When there was a glitch with our siding order, he came back out to check things out. HOWEVER, the guy who put up our siding was not real particular. He cut off our gutters when they were to be removed and re-hung. I AM pleased that the company replaced them without any hassle. The siding was over hanging the gables. It wasn't until we said something that he fixed it. That was the overall problem. Unless we caught a problem, it would have remained. While it might be our house itself, the siding installment is not what I'd consider "A". I don't think that I should be the one pointing out mistakes and getting them fixed. I think that they should have just been fixed. I'm glad that the guy was nice. But the end result was not installed like we had pictured."

"Very well great job thank you"

"They were great.  The guy who came out to give me the estimate gave me a lot of tips on what to do with the baseboards and window frames and he was great.  The painters came out, they were time, they were neat, got the job done and I would definitely use them again."

"Always the best! Fast clean and simple! One of the only honest contractors we have hired! It has been 10 years that he is the only painter I use and I send to my clients! We just finished 2 bathrooms that were done in 3 weeks! Amazing!!"