Rainier Painting Co

"Thanks, I enjoyed working with you. When a customer does their due diligence and prepares ahead of time, it helps us too. Thanks!"

"First of all, it's important for members to know that we have an A rating on all jobs completed and up until this job, we have completed all houses we have started. We take pride in the work we do. Query all the D's ratings and you'll find Any D ratings are from members who's houses we declined to work on. As a business, we have the right to pick and choose what jobs we will work on according the scope of the job. We had one potential customer that was drunk and his German Sheppard lunged at me when looking at his house. We did not take that job on. That member gave us a D. We had our reservations about taking on this job. This house was a very large old house built in the mid eighteen hundred's. It was in neglected for years and in terrible condition. It looked like it may have been a foreclosure. I really didn't want to start a project like this and especially so late in the year. I let the owner know we would not be able to start the job until current jobs were completed. The owner assured me he would work with us. I didn't see him until two weeks into the job once we started. We started on the south side, the worst side of the house. It had been badly neglected for years. It was about 15 years overdue and was a job the that should have been started in the spring. We found much more rotten wood then what was originally quoted after we started the job. One second story small window dormer was so rotten, it fell off when we started working on it. The 1850's trim that was rotten is not available in any hardware or lumber store. There was a considerable amount of time taken trying to locate trim that would match. This was a very time consuming job to repair trim rather than being able to replace it when trim could not be found. In addition, the trim color schema had multiple colors (4), which was very time consuming. The diagram they prepared for us for the color scheme was very difficult to read. They did not want us to power wash the house but requested that it be washed by hand, adding much more time to the job. Also, the mornings can be cool and damp in October and paint cannot be a applied until temperatures are warm enough for paint to dry properly. After we had been working on the house for a few weeks, the owners mentioned that they were planning a reception for the next month and by then, we had almost completed the most difficult sides of the house. In hind sight, I would not take on a house in this condition unless the owners had a crew of carpenters that specialized in old rotten houses to make repairs before we started. I believe this was poor planning on the owner's part to schedule such a large project so late in the year, especially if a large event is scheduled for the next month."

"I enjoyed being of service to you. House sold a few days after interior walls were painted. Thanks for using our service."

"Thanks [Member Name Removed], We really enjoyed working on your home."

"Thanks, It was a pleasure doing work for you!"

"We really enjoyed doing the work for you. It's always great to see the big difference good preparation and paint will make to a house. You picked fantastic colors. Hope you don't get tired of having the nicest looking house on the street. :) We used a top quality primer and a top coat paint with primer because of the peeling paint. Primer makes a big difference. I see so many houses with peeling paint because the previous painter did not use a primer. That will make your paint job last 20 years instead of 5 like it did. Removing mold and mildew from the house yearly and making sure your gutters are working properly are two other factors and extend the life of paint. Paint will only last a very short time in standing water. Thanks for trusting us with your home."

"Did not receive (member name removed) 's first call. When she called again, we responded the next day. The deck has dense growth of vegetation around it. This was keeping the deck wood damp. She has sense trimmed many of the trees and bushes. This should allow the deck to dry out. When I arrived there, water was standing on the deck. The paint on the house still looks great! The deck wood is soft and water saturated. Once the deck dries out, we'll scrape the flaking paint and put a few coats of primer on it. That will be followed by a few coats of solid body high quality deck stain. Decks should be painted at least every 4 years. When maintenance is not kept up, cracks appear in the wood and that gives water a place to get into the wood and sit. Eventually, the deck has to be replaced. (member name removed) said it had been quite a few years since the deck was painted. She said it was built in the 80's. Our intent is for all customers to be completely satisfied with the work we do and we'll stick to our guarantee."