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"Don’t waste your money with this firm. They don’t deliver. About a year ago, I was convinced by a salesman of the company that the scratching noises I was hearing in my house were caused by mice roaming around in the walls of the house. I spent over $12,000 and took on a $150 quarterly maintenance plan to get rid of the mice. The company replaced all insulation in my attic and other areas. Also, the company told me they sealed all holes that the mice might use to enter the house. Over the past year, I have complained repeatedly about the mice still roaming around in my house. Most times, an agent would come to the house, look around the outside and place glue traps in areas inside the house. These are amateurish actions I could undertake myself. Recently, I complained by letter to the owner of Century, Mr. Brett Nunn, about my mice problem. Mr. Nunn did not respond to my letter."

"very happy customer."

"The work was excellent. Will came for the estimate and was very polite and kind. He explained the process to me and answered my questions. Fortunately, whatever was in my attic vacated before Will arrived so I was able to proceed with repairs without fear of trapping any unfortunate critters inside my attic. All of the work was unobtrusive and remained outside. J.P. and Austin were the ones that did the repairs. I was very happy with the end results! They too were both very kind and polite and addressed all of my questions. For both appointments (estimate and repair), the technicians were on time. They worked very efficiently too. I was very happy that I found a company who could deal with both possible animal removal and the repair of damage caused by animals getting into the attic."

"The provider set up treatment outside, but the customer has experienced respiratory issues since then and still has rodents and bugs. Despite instructions not to apply anything inside, chemicals appear to have seeped into the floorboards, worsening her health. The provider charged over $4k plus $185 every three months but did not install traps to catch rodents. The customer does not want them to return and reports the basement is in disarray, contributing to the ongoing issues."

"They did a good job. The raccoons were evacuated and the attic insulation replaced. Because we needed the insurance company to inspect in between cleaning and repairing, Chris worked with our schedule."

"Miche is great, until you actually have a problem. They serviced my house on a quarterly basis for approximately 3.5 years, and the technician basically said that everything was fine during each visit. Fast forward to when it becomes obvious there is a rodent problem, Miche promptly sends a technician out on two occasions. The technician identified potential points of entry on the first visit, all of which were present and visible during the past 3.5 years of service. The final visit, the technician was "stumped", so Miche recommended their pricey specialist service. A new Miche assessed my house for additional points of entry, all of which were visible with a naked eye, which their specialist would seal for a ridiculous price, which I agreed to. On the date of the service to seal the holes, the team arrived an hour past the latest window provided when the appointment was scheduled. There was no proactive notice from Miche to inform me that they were going to be so late. Once they arrived, it's clear that the guy that did the initial assessment either didn't convey his recommendations or the team was incapable of comprehending them. At every juncture, I had to continue to coax them to do certain things that the man that conducted the assessment recommended. For example, I was instructed to clean the closets out because they would check those two. I had to tell them to do the closets, and I asked about the bedrooms, which they seemed like they would have skipped over. I even had to ask about the roof, which the person who did the assessment specifically identified. One of the holes that they identified was under the sink, where I had previously been told that there was only a small hole and it had been stuffed. I asked about the spray they were using and how it differed from what I normally receive. The technician didn't even seem to know that I was an existing customer. He told me how it combats insects. It wasn't until I reminded him that I had a rodent issue, that he claimed it addressed that issue as well. Two days later, I saw droppings again. This experience felt predatory. I was charged an exorbitant rate for a poor job of identifying entry points, which for three years have been "invisible" to the team regularly serving my house. Several weeks later, my regular technician returned to assess the recent activity following the sealing. Once again, he was stumped and referred the matter to the matter for another team to investigate. My appointment was confirmed, I hired a plumber to move the dishwasher, arranged for a friend to meet them, since I was out of town, and Miche failed to show up or give me notice despite me reaching out about the appointment. I've recently started working with a new company, and they informed me that the outside bait boxes hadn't been refreshed in a long while despite Miche saying that they recently added new bait."

"Pest Proof treated my property a few times recently as part of my regular maintenance. Both technicians (Andy and James) were excellent. Like everyone I have encountered at Pest Proof, James and Andy were very knowledgeable, very thorough, and customer service oriented. Thanks, Andy and James!"