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"Very professional and CLEAN. From the moment they entered the residence they used drop cloths to protect the carpets. Hired company for yearly maintenance and will definitely hire to install new pellet stove!"

"Excellent work on installing the kitchen backsplash and significant attention to detail. They are very tidy. I would hire them again."

"An excellent job putting together the large wardrobes. Arrived on time, professional, prepared, skilled and good customer service. I recommend Jose for any handyman needs, and will use his services in the future as needed."

"Needed help installing a dryer vent through a brick wall... Didnt have the right tools to drill a 4 inch hole in bricks efficiently and decided to hire someone. I spent two hours trying to do this with minimal progress... told my wife I'd be laughing if the guy showed up and knocked it out in an hour. Franklin came out and drilled the hole for me in about 45 minutes for a reasonable price. He had all the right tools and made quick work of a task that would have taken me several hours and buying some new tools. Great work franklin!"

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Everything went very smoothly.

Each person involved with the process knew what he was doing: the salesman, the man who measured and made the template, the fabricator and the installer. They were all very professional, attentive to detail and punctual. The entire process was very streamlined and easy. It looks beautiful.

They also did my daughter's kitchen counters and sink a few years ago and her project came out beautiful as well. 

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"A painter informed be that my chimney crown had deteriorated and needed repair/replacement. I contacted multiple companies to assess the job and make proposals. The folks at First Class Chimney were very professional from initial contact, scheduling appointments and scheduling the job. There proposal was straight forward and a greater value than other company's I spoke to. They performed the work and I am extremely happy with their work and my experience doing business with them. I highly recommend them for consideration."

"We did not use this provider since they dont work on gas fireplace
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"The technician who came out to take measurements claimed that he was part of the design team for both this company. He also claimed he was a designer for the Devon Hill housing development in which I lived at that time, so he was familiar with houses and the kitchen cabinets. After he took the measurements, he promised he would send me a rendering of the design to my email, but I never received this design for a kitchen remodel. I tried to contact them at least once directly, but I could not speak with anyone in person. I left a voicemail that was never returned. Then I contacted Angie's List for assistance."

"Very professional and friendly. They made sure no soot left the fireplace. Would use again.
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"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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