Get matched with top roofers in Shady Side, MD

"Great. They were able to do the same week we called. Looks very nice and matches roof on home"

"These guys are the best! They seriously care about their customers and really strive to make sure they deliver a great product. They were on time, quick, and clean. My new roof looks fantastic, and we are really glad we went with this local company. Buying a roof is not a "fun" expense, but I really feel like we got our money's worth: a quality new roof in 1 day, and then new trim capping the next day. They even installed new bathroom exhaust vents and HVAC exhausts. Our house looks brand new. You might get a cheaper rate elsewhere, but these guys do not skimp on quality of product, 50-year warranty, or craftsmanship. They even come back to inspect and follow up to make sure we are completely happy with the services provided! Talk about great customer service! The whole experience was so easy. The salesman/inspector was not pushy, and provided a very reasonable quote for what we needed. They also replaced all our rotted wood in the roof/trim."

"We highly recommend William Richmond Inc services for your projects. Mr. Richmond is professional, straightforward, attentive to customer needs, and regularly check on the work-in-progress at the site personally. The roofing team was on-time, skilled, very efficient, and pleasant despite the long hour and hard work. We are very pleased with our new roof, gutters and shutters."

"I’m going to begin this review by saying, I have never hired someone to do a job on my house where I have been completely satisfied with the labor and the finished product. Until now. I just hired a company to remove my existing shingle roof and replace it. Not only is the finished product of excellent quality, but the technicians were extremely diligent in making sure everything was done with precision. The entire job even down to the clean up afterwards is outstanding…. I highly recommend Coxs Roofing and I will be using them whenever I need roofing work done. Oh! And they also had the best price quote out of three estimates I received. 1121 Roland Heights Ave. 21211"

"Since my roof is 20+ years old, I have a Home Confidence Plan with Arocon, which includes two roof inspections (tune-ups) per year. Preston and Keith were the technicians that performed this service on July 27, 2022. I can only say positive things about these technicians. They were very thorough, making some minor repairs (exposed nails). They took photos of the roof, which I received via email soon after the visit. Preston is very professional and knowledgeable, and clearly explained what the issues are with my roof and its overall condition. I have had this service with Arocon for a couple of years and I derive much peace of mind in maintaining my roof with Arocon until I replace it. Based on my experience with Arocon, I will be very inclined to hire this company to replace my existing roof when the time comes. Susie Setser"

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

Here at HomeMatters, LLC, we believe in the people we work with and work for. We measure our own teams with not only the pride they take in their work and results, but the measure of respect and integrity they have for each other, our clients, and the project at hand. All of our technicians are certified master installers with over 30 years of experience, working hard to make a change to the reputation of the business we're in. We aim towards educating our customers and lending as much advice as we can towards any remodeling project, whether it is a repair or an installation. Allow us to listen to your needs, and to share the vision you have for your home.

"I needed a new roof and wanted gutters and gutter covers. After meeting with one other company, I selected Roofing Pups. Shawn of Roofing Pups was friendly, mannerly, professional, and knowledgeable. He offered a much better deal that included everything I wanted, at a reasonable price. Whenever I called Shawn or his colleague, they responded by text or phone within seconds. The project was completed in three days, and cleanup was done daily. All staff and workers were friendly, professional, and well-versed in their skills. The workmanship was superb! After the work was completed, it rained hard the next day. There were no leaks, rain was flowing away from my home as it should, and the appearance of my house looks great. Overall, I’m a happy customer and would recommend Roofing Pups to friends and family."

"Great job overall with new roof!"

"Charm City Roofing did an excellent job on my new roof and I am extremely happy with the service they provided. They were thorough and responsive. I will recommend them to everyone I know who needs roofing work done. Great job guys!!!"