Roofing Pups, Roofing & Siding

They're expensive and they did good work, but the details were not handled well: 1) They said the job would take one day - it took four. 2) They parked a large metal dumpster on my drive without prior warning, blocking my car in the garage making it impossible for me to leave. 3) They incorrectly calculated the final bill, only reducing it to the agreed upon amount after I pointed the mistake out. Also, this isn't a big deal but their sales reps, while friendly and knowledgeable, did the whole used-car sales "let me talk to the owner and try to get you a better deal," routine which was a bit corny and embarrassing. I understand that's what is still taught in sales rep school, but it feels a bit patronizing. When I said I needed a couple days to compare their offer with other estimates, they went into high pressure mode, using the old "I can't guarantee this price will last, etc. etc." all very old fashioned sales tactics that I hope companies will abandon soon.

Great customer service, quick, high-quality work. I appreciated the thorough cleanup before leaving the job site.

I needed a new roof and wanted gutters and gutter covers. After meeting with one other company, I selected Roofing Pups. Shawn of Roofing Pups was friendly, mannerly, professional, and knowledgeable. He offered a much better deal that included everything I wanted, at a reasonable price. Whenever I called Shawn or his colleague, they responded by text or phone within seconds. The project was completed in three days, and cleanup was done daily. All staff and workers were friendly, professional, and well-versed in their skills. The workmanship was superb! After the work was completed, it rained hard the next day. There were no leaks, rain was flowing away from my home as it should, and the appearance of my house looks great. Overall, I’m a happy customer and would recommend Roofing Pups to friends and family.

Informative and friendly first meeting, complete with detailed photos of the entire roof and an explanation of the process, followed by 1-day installation of a new roof, with excellent workmanship and a hardworking crew.

After having a little problem with the contract, Heather managed to get the problems straightened out. Correct dates and materials were corrected.The crew showed up on time but then had to go get additional materials to start the job.. No project manager was on sight until latter in the afternoon..The five crew members started the job . I made a few suggestions on how I wanted the job to be done and they were very agreeable..The crew was very precise in their work..The job was to put vinyl siding on chimney to match existing siding on the house…This group of five workers did a WONDERFUL JOB…I couldn’t be happier with the work that they provided…The cleanup afterwards was like they were never there…PERFECT ….Andy the project manager did show up and was helpful,,but really didn’t stay very long…Thank you …to Heather for all she did to make this jod less stressful..Very,,Very… Pleased with the outcome of this job….And yes….i would recommend this company and this CREW for any siding job.

Yes they came out review my specs and gave me cost had team come on scheduled day. Work completed - insulated and covered - completely seamless. Thank you

Honest and professional. Eager to please. Willing to correct any issues with expedition. Mike was great with keeping me informed of my project from beginning to end. I would definitely hire them in the future for any other jobs for roofing or siding.

Fantastic!! Awesome!!! Fast!!!!

great job

I recently purchased a new home that was in need of a new roof and it didn't take long to realize that the Roofing Pups team would be the best folks for the job! Shawn came out to conduct an estimate and inspect the property, which was more than anyone else did that came out to provide an estimate. At the end of the appointment, he provided the most detailed inspection report, detailed the packages available, and helped me determine what would best fit my needs. After scheduling the roofing job, Shawn remained in constant contact and the same is true for the entire team. I received regular communication regarding every aspect of the project including delays due to weather. The crew completed the job in 1 day as promised and sent tons of photos along the way. The customer service, care, and quality at Roofing Pups is unmatched and they make you feel comfortable with a process that can seem daunting. I'd highly recommend you allow them to service all your roofing needs!

Excellent process from Sales to Installation to Cleanup. Very professional. Completed job as quoted and in the time frame specified. Great local company that I would be happy to deal with again.

They were efficient and did the job very well.

Shawn was our salesperson and was detailed and very informative, not pushy. Matt was next with information about the roofing team. The roofing team did a great job and cleaned up after they were completed. We also had new gutters installed a few days later. All was great!

Came out on Monday the same day I requested an estimated and completed the complete roof install on Wednesday. Everything was cleaned up like they had never been there. Sent me pictures showing to condition of my roof and the process as they removed it. Fantastic job!!

outstanding results and complete satisfaction ! Highly recommended and at the right price! Superior material’s used to replace my roof!

Did a great job

they were great

Wow! This team (Roof Pups-- light hearted name but heavy on the project) means business and they do business well. Starting with Alex his consultation was stellar. He covered everything from the porch to the inside of the attic. He was very upfront with costs and financing which I truly appreciated. Truthfully, I was REALLY impressed with the cost and payment plan offered. 24 hours later a team member delivered all materials and carefully placed in my back yard. The driver was mindful to not hit the gate. On Sunday morning the installation crew showed up ready to go (2 hours ahead of schedule). Thir work was steady, methodical, efficient, and they were done in 5 or six hours. The clean-up was superior. If you are looking for a company that is honest, doesn't take short-cuts, and delivers on their promises please call Roof Pups and ask for Alex. You won't be disappointed! Dr. Alice Delaney

Outstanding customer service from beginning to end. This was a great experience.

Everyone we worked with - from the sales group to the job crew - were friendly, courteous and helpful. We had new siding, shutters and a front door installed on our house. The project was expertly completed in a timely fashion and we couldn’t be more pleased with the outcome! Thank you Roofing Pups for a job well done!!

From having someone come out to signing a contract was smooth and easy all questions answered . Day and time were all set and went very well. Started on time, took care of everything, did wonderful work and cleaned up before they left. They left nothing behind all scraps and even nails were picked up. Everyone was professional from start to finish. Highly recommend Roofing Pups.

The team came when they said they would. They were friendly, professional, and efficient. The work was done quickly, and they cleaned up the area. I would gladly hire them again for future projects.

The crew completed the job and cleaned up the area. It was a 2-day job.

Friendly,knowledgeable,and easy to work with

this company and staff was great to work with