Get matched with top countertop and backsplash pros in Shady Side, MD

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"Superb! My first remodeling experience. Jim Graves and his team flawlessly managed the entire process from estimate to design to demolition to "build". First rate team for every effort. Jim was engaged at every step of the way, and the foreman was experienced, hard-working, professional, and communicative. Honest, transparent & understandable pricing, and most of all - they know the work. Jim has over 40 years of experience, and it is evident in the pride he takes in his projects. Overall, great pros to work with. I would unhesitatingly use them again!"

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"We hired Kitchen Savers to help remodel our kitchen. After a few delays due to COVID-19, work got under way June 1st. Hasan the installer was awesome. He spent 5 days in a row with us doing demolition, resurfacing the cabinets, installing the new oven/microwave, crown molding, etc. Kitchen Savers was very professional and nicely orchestrated their subcontractors (Rock Tops for the countertops, electrician for the under cabinet lighting, plumber to install the sink and garbage disposal, etc.). We are very pleased with the workmanship and the final outcome. Even when we had an issue with one of the cabinet doors a few weeks later, Kitchen Savers sent out a workman to rehang the door with a double hinge and solved the issue free of charge. The only negative comment is that while Kitchen Savers works with subcontractors for certain things (i.e. countertops, etc.), that is where things end. So you have new cabinets and new countertops, but no backsplash. That's kind of crazy. If you want a backsplash or wall tile between the countertops and cabinets, you are on your own to fine another contractor. Likewise for flooring. This caused some issues as our floor contractor wanted to demo the floor before the cabinet work was done and we had to do a bit of juggling. It would have been nice to have one main contractor who organized and scheduled all the subs."

"Arturo, Wendy and the team are outstanding and very professional. They are masters at building, designing and delivering a magnificent product! We needed two bathrooms renovated, one to meet the needs of my husband with medical disabilities. Arturo understood the request and immediately put a plan in place. The team implemented and succinctly executed so that the job was done neatly and before the deadline. HIRE THIS TEAM!! You will be so glad you did! We are so pleased - both bathrooms are BEAUTIFUL!!"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"We hired Misha and his team to remodel our 1975 ranch house, which needed a lot of care and attention. This is one of the best decisions we have made! After bad experiences with other reno projects in the past, we were very worried about taking on another project. Misha put us to ease after our first meeting, and our respect for him grew every day. Misha’s team showed up every weekday and even on weekends until the project was done. My neighbor, who is a real estate agent, told us she had never seen such a professional and reliable crew. His men were friendly and very accommodating, they began to feel like family. Their incredible craftsmanship exceeded our expectations, including installing a huge customized master walk-in closet and a living room built-in unit. Misha provided great counsel when we were planning the reno, had wonderful suggestions, and was open to all our ideas. Their prices were very reasonable in comparison with other area contractors. We cannot recommend them highly enough!"

"Very professional. Job well done!"

"Initially, the design work done by Calvin Lee went well and we were very happy with our recently remodeled bathroom. Fast forward 3 - 4 years later, we find that the company fails to stand by the workmanship of their products. Two of the cabinet drawer facings were warped and Jason informed me that the 5-year warranty does not cover water damage, which is totally not the case. Followed by the fact that they neglected to properly waterproof the outside of the shower glass partition and along with the door opening which caused some minor damage to the adjacent walls and baseboards. They assume no responsibility and stated that it was my problem since they only carry a 3-year warranty on workmanship. Needless to say, we are not very happy with the manner in which they've handled our situation."