Get matched with top heating and air conditioning pros in Shady Side, MD

"I had them replace my entire HVAC system (furnance + AC). They did a great job through the whole process. Out of four quotes I received, they were the only ones that took the time to do a full heating and cooling load calculation for my house when they came to do an estimate in addition to making detailed measurements of our utility room to make sure anything they installed would fit. They gave me three proposals ranging from low-end, mid-range, and high end options and explained the equipment in each of them in detail, including documenting all the model numbers, efficiency ratings, and specs. What they recommended matched up with my research I did prior to receiving estimates. They were very responsive, knowledgeable, and professional so I gave them the job. The crew arrived on time, worked hard the whole day, were respectful of my house, and did not require supervision (although, they told me I was more than welcome to ask questions and watch anything they were doing). They cleaned up, explained the warranty and rebate options with all the paperwork already filled out so that all I had to do was sign--they even mailed both the warranty and rebate off for me. The whole process went great. While their prices were fair they were not the cheapest, but I have no doubt they did a great job, didn't cut corners, and will stand by their work if I experience any problems. They are a reasonably sized HVAC business and not a one-man-band shop like many places in the area, so I know they will likely still be around through the life of the warranty and are well staffed to respond to emergencies, including a 24/7 emergency service number. Overall, we're very happy with the new system and it's a huge improvement over what it replaced--both the AC and furnace are much quieter than the old units, more energy efficient, and perform better. It's been a month since the install and everything has been working fine without problems."

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The man I had my previous HVAC service contract with passed away in January and, before he died, he sold his service contracts to GAC.  I learned of this in two letters I received just about the time my spring service was due, one letter from the old company, explaining the death and sale, along with a letter from GAC welcoming me.  Since they had my money I figured I?d give them a try.  I called GAC on a Monday and scheduled my spring maintenance for Thursday.  On Tuesday my A/C made a horrendous noise and I shut it off.  Called GAC to ask if we could move the visit up to Wednesday and they said ?sure?.  Tech arrived on time on Wednesday, explained that my 19 year old system might not have too many years left.  I could spend $1,000 to replace the fan motor and cross my fingers that the condenser didn't go next, or invest in a new Furnace and A/C.  He patiently answered all my questions, we went over the pros and cons, and he didn?t talk down to me (which frequently happens as I am an older woman), under the circumstances it was a wonderful experience.  While he worked up the estimate for a new system in the van I did a computer search of the company and how much a new HVAC system should cost.  I figured I could spend weeks shopping around, but I had travel scheduled for much of April and really didn?t have time for that.  I lucked out, there were several rebates available in April from Washington Gas, PEPCO and Bryant, all of which the tech explained.  I was given two proposals with two different models, I accepted GAC?s proposal on the spot and they had their Quality Assurance man in my house on Thursday taking measurements and answering my questions (he also arrived right on time).  A new Furnace and Air Conditioner were installed on Monday, the furnace passed inspection yesterday, and everything is working well.  The new system is so much quieter than my old system and it appears to be very efficient.  Everyone I worked with at GAC was wonderful, very nice, professional, answered all my questions.  The three man team who installed the system was so upbeat for a Monday morning, I was amazed.  They arrived on time and went right to work like a well oiled machine.  One started outside on the Air Conditioner while the other began tearing out the furnace, the third was floating, helping each of the others, while unloading the trucks.  They had to work in a very tight closet like space but I never heard any grumbling.  They sang along with their music, truly seemed to like each other and they answered my questions as they worked.  They didn?t seem to be bothered by the fact that I checked in on them often.  A very different experience than the one I had 19 years ago when the old system was installed!  They warned me that, because of the area was tight, it could take up to 6 hours to complete, which it did.  They started a little after 8:00 and were done by 4:00. They left the area spotless and took their time walking me through the operation of the new thermostat, how to send in for the rebates and how to call for the county inspection.  All in all, I am happy I stayed with GAC Services and would highly recommend them.

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**SPECIALIZING IN BOILER REPAIR AND REPLACEMENT**\n** WE OFFER 24/7 EMERGENCY SERVICE** Bamford Plumbing & Heating Inc. has been providing excellent customer service since 2009. We are a family owned and operated company with over ten years of experience in the plumbing and heating industry. We are licensed and insured in the State of Maryland. We offer 24 hour emergency service and free estimates on new work.

"The technician was punctual, knowledgeable of a myriad of products and services related to my home HVAC system. He was cordial and answered all my questions accurately. Where needed, he provided guidance and advise. He's work was done in a timely manner and without any mess. The workmanship was excellent and everything works properly since installed."

"Isak was on time, courteous, professional, and he explained to me exactly was he was doing. He made the installation a smooth process. I will be calling for my future hvac needs!"

"Great! He provided additional information, suggesting I install a UV Light Air Purifier to my HVAC system. Which would help eliminate the possibility of mold growing in my vents."

"This was a maintenance visit for the warm season on my recently installed new HVAC unit."

"My experience with Mack’s Home Services, LLC was excellent. The people are very professional and did a tremendous job. They were courteous, explained their services and pricing clearly, and things went exactly as they communicated. They were very respectful and operated very carefully throughout our home. I will use them whenever I need our HVAC systems cleaned in the future and strongly recommend them. You will not be disappointed."

"This is a top shelf business. From booking to service, the experience was fantastic and I am beyond impressed. I am really impressed by most companies and rarely take the time to write a review. I scheduled duct cleaning crew to arrive first that day. Two nice gentleman showed up on time for the scheduled appointment. After doing the walk through and seeing my concerns they noted that my system was not very dirty. They offered to clean anyway but said that it was not entirely necessary. My big concern are the bathroom exhaust fans but as that was not part of the service they would only be cleaning the hvac ducts and dryer vent. They could have lied to me and told me that my vents were a mess and the service needed to be done... But they did not. It is rare these days to find a business that reputable. Combine quality and a good value- it's unheard of. HydroClean office person Sarah called to make sure I really wanted to skip the service. She was extremely nice and didn't try to push me into the cleaning. Great customer service. The two nice guys left without my husband and I spending a cent. No cancellation fees or hassles. I scheduled carpet cleaning for later that same day. When the carpet service guy called at 10:30 and said they had an opening to get my service done earlier - I was pleased. Christian and Andrew arrived as the duct cleaners were leaving. These two young men were extremely polite and professional. They got right to work and did an amazing job. They didn't cut corners or try to up-sell me. I've had other companies try to sell you additional services and clean around furniture; not these guys. Again- top notch staff. I'm summary I would recommend Hydro Clean. They have a customer for life in me.
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"I hired 3M after considering several other sources for furnace repair. In reviewing other proposals I found excessive charges. 3M called me and when I told him about my problem he asked if he could come and look at it. He arrived as scheduled, was professional, courteous, and thorough. After checking out the furnace he gave me an estimate that was half of my other bids. He obtained the parts, and in working on rhe system found another problem with a transformer. He obtained the part and after completing the repair said that the new parts had cost more than his estimate, but since he had missed the problem initially, he would not charge me for the extra labor. I immediately realized I was dealing with an honest person ... a rarity these days. 3M is now my permanent source for all my HVAC needs. There is no better source available than 3M."