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  • Average homeowner rating star icon4.5
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  • Verified reviews icon836
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Avatar for Grove Heating and Cooling Inc
Grove Heating and Cooling Inc
4.7(
153
)
Central A/C - InstallElectric Furnace / Forced Air Heating System - InstallGas Furnace / Forced Air Heating System - Install+37 more

Serving Marlton, MD and surrounding areas

Approved

In business since 2004

Free estimates

Emergency services offered

"I had them replace my entire HVAC system (furnance + AC). They did a great job through the whole process. Out of four quotes I received, they were the only ones that took the time to do a full heating and cooling load calculation for my house when they came to do an estimate in addition to making detailed measurements of our utility room to make sure anything they installed would fit. They gave me three proposals ranging from low-end, mid-range, and high end options and explained the equipment in each of them in detail, including documenting all the model numbers, efficiency ratings, and specs. What they recommended matched up with my research I did prior to receiving estimates. They were very responsive, knowledgeable, and professional so I gave them the job. The crew arrived on time, worked hard the whole day, were respectful of my house, and did not require supervision (although, they told me I was more than welcome to ask questions and watch anything they were doing). They cleaned up, explained the warranty and rebate options with all the paperwork already filled out so that all I had to do was sign--they even mailed both the warranty and rebate off for me. The whole process went great. While their prices were fair they were not the cheapest, but I have no doubt they did a great job, didn't cut corners, and will stand by their work if I experience any problems. They are a reasonably sized HVAC business and not a one-man-band shop like many places in the area, so I know they will likely still be around through the life of the warranty and are well staffed to respond to emergencies, including a 24/7 emergency service number. Overall, we're very happy with the new system and it's a huge improvement over what it replaced--both the AC and furnace are much quieter than the old units, more energy efficient, and perform better. It's been a month since the install and everything has been working fine without problems."
Response time5 hrs
Response rate100%
18 neighbors recently requested a quote
Avatar for HVAC Superior Solutions Inc
HVAC Superior Solutions Inc
5.0(
6
)
Central A/C - InstallElectric Furnace / Forced Air Heating System - InstallDuctless Mini-split A/C - Install or Replace+47 more

Serving Marlton, MD and surrounding areas

Approved

In business since 2005

Free estimates

Emergency services offered

"I HIGHLY RECOMMEND HVAC Superior Solutions Inc!! They came over to diagnose my AC problem on very short notice. I decided to get a whole new system and they took great care in all the details and worked overtime to get the job completed. I am very satisfied with the new system and with the great customer service."
16 neighbors recently requested a quote
Recommended by100%of homeowners
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Heating and Air Conditioning questions, answered by experts

The standard HVAC warranty is around five years. Still, many brands offer an extension to 10 years if you register the product within a specific timeframe, typically 60 to 90 days post-purchase or HVAC installation. Over the past decade, warranty periods have substantially increased, shifting from 3-5 years in the 90s to the now-prevalent 10+ year warranties. Both warranty types cover parts failing due to manufacturer defects, incurring no additional costs. Some manufacturers provide extended warranties surpassing the usual 15- to 20-year window, though these often involve extra fees. 

Evaporator coils in HVAC systems typically last around 10 to 15 years. However, their life span can be longer or shorter based on factors like the frequency of your HVAC system usage, whether regular maintenance is performed, and environmental conditions. Regular maintenance, such as HVAC system cleaning and coil inspection, can extend the durability and efficiency of your evaporator coil.

No, for two very important reasons. First, it’s illegal to release refrigerant into the air or ground since it can be toxic and cause environmental damage. Technicians typically pump old or extra refrigerant into separate tanks for special disposal. Second, without professional equipment to read refrigerant pressure and levels, plus the AC’s suggested requirements, it’s impossible to know if you’ve removed the right amount of refrigerant. Stay away from a DIY solution here and seek an expert with the right tools.

Turn your system off when you're toasty or when you're out to prevent unnecessary wear. Using the timer on your thermostat so that it switches off when it reaches a certain temperature or turns on just before you get back from work is best. An annual maintenance contract can be helpful to ensure your system receives these important services at regular intervals.

NATE (North American Technician Excellence) certification is not legally required for HVAC technicians in most areas, but hiring a professional with this certification is highly recommended. NATE-certified technicians demonstrated their expertise and proficiency in different types of HVAC systems, offering assurance of quality service. It's a voluntary certification, yet it indicates a commitment to professionalism and ongoing training. Choosing a NATE-certified technician often means you're working with someone who is up-to-date on industry standards and best practices, which can lead to better service, energy efficiency, and long-term cost savings.

The Marlton, MD homeowners’ guide to heating and air conditioning services

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