Best heating and air conditioning pros near West River, MD

"I had them replace my entire HVAC system (furnance + AC). They did a great job through the whole process. Out of four quotes I received, they were the only ones that took the time to do a full heating and cooling load calculation for my house when they came to do an estimate in addition to making detailed measurements of our utility room to make sure anything they installed would fit. They gave me three proposals ranging from low-end, mid-range, and high end options and explained the equipment in each of them in detail, including documenting all the model numbers, efficiency ratings, and specs. What they recommended matched up with my research I did prior to receiving estimates. They were very responsive, knowledgeable, and professional so I gave them the job. The crew arrived on time, worked hard the whole day, were respectful of my house, and did not require supervision (although, they told me I was more than welcome to ask questions and watch anything they were doing). They cleaned up, explained the warranty and rebate options with all the paperwork already filled out so that all I had to do was sign--they even mailed both the warranty and rebate off for me. The whole process went great. While their prices were fair they were not the cheapest, but I have no doubt they did a great job, didn't cut corners, and will stand by their work if I experience any problems. They are a reasonably sized HVAC business and not a one-man-band shop like many places in the area, so I know they will likely still be around through the life of the warranty and are well staffed to respond to emergencies, including a 24/7 emergency service number. Overall, we're very happy with the new system and it's a huge improvement over what it replaced--both the AC and furnace are much quieter than the old units, more energy efficient, and perform better. It's been a month since the install and everything has been working fine without problems."

"Good pricing and quick service. We used them for an HVAC unit in our former home last year and just called them back to install a unit in our new home."

"The technician was punctual, knowledgeable of a myriad of products and services related to my home HVAC system. He was cordial and answered all my questions accurately. Where needed, he provided guidance and advise. He's work was done in a timely manner and without any mess. The workmanship was excellent and everything works properly since installed."

"HVAC replacement was reasonable and installation was timely"

"Great! He provided additional information, suggesting I install a UV Light Air Purifier to my HVAC system. Which would help eliminate the possibility of mold growing in my vents."

"This was a maintenance visit for the warm season on my recently installed new HVAC unit."

"Anthony Flint HVAC technician was very professional, found the probably and fixed it in timely fashion Excellent service!"

"My experience with Mack’s Home Services, LLC was excellent. The people are very professional and did a tremendous job. They were courteous, explained their services and pricing clearly, and things went exactly as they communicated. They were very respectful and operated very carefully throughout our home. I will use them whenever I need our HVAC systems cleaned in the future and strongly recommend them. You will not be disappointed."

"Eddie arrived on time and did a thorough job. He shared pics and videos of before and after and sent to me - as it is my rental property - I don't live there. He recommended how best to keep the system in optimal condition. He also cleaned the dryer vent and identified another situation with my HVAC that needed attention. I highly recommend Eddie."

"Jerry and James showed up on time. They cleaned a total of 17 vents and returns, and a dryer vent. The job took 3 hours. They patched up the HVAC vent where they cut holes to connect their vacuum to, cleaned up after themselves, and even locked the back door for me. I had to do minor clean up, but that was no unexpected. The weird smell in my son's bedroom is gone now. Overall, I am satisfied with the service, although the pricing was not the cheapest compared to other companies.
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