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The man I had my previous HVAC service contract with passed away in January and, before he died, he sold his service contracts to GAC.  I learned of this in two letters I received just about the time my spring service was due, one letter from the old company, explaining the death and sale, along with a letter from GAC welcoming me.  Since they had my money I figured I?d give them a try.  I called GAC on a Monday and scheduled my spring maintenance for Thursday.  On Tuesday my A/C made a horrendous noise and I shut it off.  Called GAC to ask if we could move the visit up to Wednesday and they said ?sure?.  Tech arrived on time on Wednesday, explained that my 19 year old system might not have too many years left.  I could spend $1,000 to replace the fan motor and cross my fingers that the condenser didn't go next, or invest in a new Furnace and A/C.  He patiently answered all my questions, we went over the pros and cons, and he didn?t talk down to me (which frequently happens as I am an older woman), under the circumstances it was a wonderful experience.  While he worked up the estimate for a new system in the van I did a computer search of the company and how much a new HVAC system should cost.  I figured I could spend weeks shopping around, but I had travel scheduled for much of April and really didn?t have time for that.  I lucked out, there were several rebates available in April from Washington Gas, PEPCO and Bryant, all of which the tech explained.  I was given two proposals with two different models, I accepted GAC?s proposal on the spot and they had their Quality Assurance man in my house on Thursday taking measurements and answering my questions (he also arrived right on time).  A new Furnace and Air Conditioner were installed on Monday, the furnace passed inspection yesterday, and everything is working well.  The new system is so much quieter than my old system and it appears to be very efficient.  Everyone I worked with at GAC was wonderful, very nice, professional, answered all my questions.  The three man team who installed the system was so upbeat for a Monday morning, I was amazed.  They arrived on time and went right to work like a well oiled machine.  One started outside on the Air Conditioner while the other began tearing out the furnace, the third was floating, helping each of the others, while unloading the trucks.  They had to work in a very tight closet like space but I never heard any grumbling.  They sang along with their music, truly seemed to like each other and they answered my questions as they worked.  They didn?t seem to be bothered by the fact that I checked in on them often.  A very different experience than the one I had 19 years ago when the old system was installed!  They warned me that, because of the area was tight, it could take up to 6 hours to complete, which it did.  They started a little after 8:00 and were done by 4:00. They left the area spotless and took their time walking me through the operation of the new thermostat, how to send in for the rebates and how to call for the county inspection.  All in all, I am happy I stayed with GAC Services and would highly recommend them.

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"The technician was punctual, knowledgeable of a myriad of products and services related to my home HVAC system. He was cordial and answered all my questions accurately. Where needed, he provided guidance and advise. He's work was done in a timely manner and without any mess. The workmanship was excellent and everything works properly since installed."

"The team that came in to my home today was very professional and efficient. Justin,Carlos,Fernando,Rudy,Mike and Comrad came on time and was pleasant. I had alot of anxiety about strangers come in to my house by the end of their job I knew everyone's name. I had a brand new HVAC/AC system install in one work day. I will be recommending and coming back to this company for any possible business."

"Timely, efficient, response. Identified a minor mold issue and applied appropriate treatment. Poor quality filters on equipment left a film of fine dust everywhere near a vent. Recommend upgrading vacuum filters to finer screen."

"This was a maintenance visit for the warm season on my recently installed new HVAC unit."

"I AM BUYING A HEATER SERVICE CONTRACT FROM PETRO THIS YEAR."

"Mack is dedicated to what he does and went out of his way to diagnose my problem and link me with HVAC personnel who could address related issues. He cleaned my ducts perfectly and my system is working well now."

"I would highly recommend HPC Services! They responded quickly when we called for an estimate on a new heat pump. The gentlemen who were in our home installing the unit were professional and polite and very nice to our little dogs. Sergio stayed and answered all of our questions until late in the evening. They offered us a free duct cleaning and that was completed on Monday after the Friday install. Emmett worked quickly and professionally. He was so very nice and easy to talk to. I was most impressed with the fact that they offer a Veterans discount. If are looking for an amazing company for any HVAC work, I urge you to give them a call!! Karen Hamner"

"We hired them to do the spring servicing of our HVAC and liked the responsiveness of their customer service, so we hired them to use their plumbing services. They replaced our water heater, 2 toilets and installed a water filtering system. They are now our go-to for HVAC or plumbing needs."

"Mr. Bonhom (Mike) showed up on time and jumped right on the job. He explained that I didn’t have the issue I thought I had and did a thorough check on both my heating and A/C systems and told me when I should change my filters. His service call fee was great! I highly recommend 3M Mechanical!!"