Get matched with top septic tank pros in Sandy Spring, MD

"Thank goodness for Mastero Edgar, his family and Crew! It was a dark and stormy night in Feb 2021, icy yard and flooded basement. We had cleared our septic tank 3 months prior and the basement flooded with clean water! We had hired a plumbing company 2 nights in a row...no clear answers despite hours of work!! Then I reached Angie.. Mr. Edgars daughter , Mr. Edgar overheard me, and spoke to me at 8:45 pm... on a Saturday night !!!! He did not have to... but he did. He found the problem....the following day I watched the most synchronized orchestra by the team ! Still mesmerized by the way the work was carried out! I work in health care, I am a business woman and I love classical music! Let me tell you all, their work is innovative! My husband and I live in peace after those 3 agonizing days... knowing that there are angles out there and then there is Mastero Edgar, his family and crew! Clean, professional, affordable. Mr. Edgar, thanks again for the reminder to “go an extra mile” when I care for my clients! Regards, Grace Paul. Rockville, MD"

I’m a 31 year old army veteran , plumbing apprientice, with welding and mechanical experience

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Jamie not only fixed the problem but installed another line which insures that we'll never face the same problem again. First-rate job!"

"The plumber was scheduled to come on 4/23 between 1:00 and 3:00p.m. At 1:00p.m. I got a call saying that the plumber would not be able to come until 4/24 as he was delayed at a previous call. He arrived promptly at 9:00a.m. the next morning. One toilet would not flush properly. He repaired that toilet. The other toilet ran on occasion. He replaced the fill valve. On occasion it still runs."

"Keon and his team were on top of it from the beginning. I was greeted well over the phone, and felt as if Keon was invested in my problem before being hired for the job. They were on time, very professionally dressed, and I felt their estimate was reasonable. As they explained the estimate, they were able to explain the why's of the estimate and give a rough estimate of the time it will take to complete the job. The quality of their work was outstanding. The care and craftsmanship that went into the install of the new supply lines can be easily observed. Supply lines were straight and parallel to one-another. They tested everything with me prior to and after cleanup, and made sure I was happy with everything before closing out the job. Definitive Plumbing and Heating takes great pride in their workmanship and relationship with their customers. They resolved all my issues, cleaned up behind themselves, and left my wife and I satisfied. At the writing of this review (about a month later) we have had no issues with the work and have received compliments regarding the layout design of the new supply lines. I would definitely use Definitive again for any plumbing needs, and I highly recommend them."

"We were having problems with our septic. 1 st we had the tank pumped. Continued to have problems with backing up. Zack and his helper came out and snaked the clean out pipe. Worked for a couple weeks backed up again. Bryan and his helper came out and snaked the pipe again and ran the camera in the pipe which showed tree roots clogging up the pipe. He then ran a root cutting tool in the pipe. As Bryan was doing all of this he explained everything he was doing and why. I was very impressed with his knowledge. He was excellent. He advised we need a crew to dig up the pipe to the tank. Jay and Cody came out and dug up the pipe and inlet access and found clog mixed with tree roots. They cleaned everything up and all is working. Thank all of you guys for your help. I would recommend all them !"

"An indoor cast iron sewer pipe stack was leaking. AJ and his team replaced the cast iron pipe with a PVC one. I am very pleased with their work and they cleaned up afterwards."

"The service person arrived on time assessed that my water heater (original to the house) should be replaced and help find one that would service the whole house and family going forward. The installation was quick and professional. The service person walked us through diy tips to keep the unit going for years to come. A+ Service."

"Thank you for the exceptional, fast and professional service"