Heil Plumbing

We've used Heil Plumbing for many years and have been very satisfied with their work. And, they show up on time.

Excellent service. They did a very excellent job. I would highly recommend them.

Perfectly. The techs were fast and efficient. The whole team was scrupulously clean. I'm very happy with the work.

Ike repaired the exterior hose faucet and replaced the kitchen faucet with great attention to detail. He assessed the repairs and gave us an estimate prior to doing the work. He is very informative and professional. I highly recommend Ike and Heil Plumbing for any plumbing project.

We are so grateful for your service, prompt and reliable. The entire crew who came out to work on our sewer line repair was so kind and extremely knowledgeable. When I had a follow up question, they came right back out to check the work, and went above and beyond to make sure my concerns were handled. I highly recommend your company. From our very first emergency call to the completion of the job, to the grass that is already growing to cover the big dig! Thank you for making a very difficult situation as calm and easy as possible. Jenn & Dave Peter, Columbia MD.

Excellent service! Explained problems throughly. Very pleased to have a plumber that does great work and a simple phone call away.

Excellent job restoring our water pressure.

Both Justin and Charlie came out and were very thorough in explaining the process. I was very pleased and well informed in what was happening when replacing my main water service line. The crew that came out were in time and did a great job in communicating and avoiding disruption to the property. I reached out to my community on recommending a good plumbing company; after a total of about 25 responses, 22 of them suggested Heil Plumbing! Thank you to the family and crew of this company and I will make sure the appreciation is communicated through our social networks.

Insanely overpriced charges for basic services. Was charged 265 bucks for what was labelled as "complete tank to bowl rebuild", fancy tech label which in layman terms meant replacing the fixture connecting the tank to the toilet bowl, a job that took 15 min to do. Was also charged 150 bucks for a basic sink drain that took 10 minutes to complete. Plus they charge 160 bucks just for diagnosing - as long as it takes less than an hour.I think their prices are based on zip code, not the job itself. I think I am in the wrong business and I should learn to do this myself. Never going to hire this firm again. But I did get 15 dollars discount through Angie's able advertising. Yay!

Ike was very professional, polite and efficient. The job was quickly done. I'm very happy with the work. It was a little expensive, but I'm so relieved to have it done that I can live with the price.

Great! Very prompt, excellent work. Even provided me with some tips for keeping the disposal running well.

Great, Heil fixed the plumbing for my irrigation off the main, it was leaking and a mes. They cleaned it up and installed new PVC. It works great and no issues. Fair price. I'd hire them again. Paul

They showed up right at the beginning of the window if time. Repair went quickly and was less than I expected.

very well - completed in a timely manner

The plumber was scheduled to come on 4/23 between 1:00 and 3:00p.m. At 1:00p.m. I got a call saying that the plumber would not be able to come until 4/24 as he was delayed at a previous call. He arrived promptly at 9:00a.m. the next morning. One toilet would not flush properly. He repaired that toilet. The other toilet ran on occasion. He replaced the fill valve. On occasion it still runs.

Justin was on time and efficient. He provided high quality work and discussed what he was doing and why the whole time he was here. He cleaned everything up before he left and it all looked great when he was done.

Very pleased with the technician - punctual, worked quickly, worked clean, knowledgeable. Will hire again.

It was a completely positive experience in every respect. Gary arrived on time and patiently went through the house to try and diagnose the new and very frequent “ghost” water sounds throughout my house. Checking the area where water sounds could be originating from, Gary located a joint on my sump pump that had a leak and was causing the trap on the pump not to close completely resulting in the water sounds. He replaced the joint and installed a silent trap which is wonderful because the sump pump had gotten so loud over the years that it could be loud enough to keep someone awake! Then, he snaked out my kitchen sink that was backing up and now it’s draining better than ever. Gary was professional and very knowledgeable, and explained what needed to be done and why. This is the first time I felt like only necessary work was being performed at a reasonable price. I will definitely call on Heil plumbing for all my future plumbing work.

This was not an emergency repair, we were fortunate to be able to schedule the replacement about a week in advance. Heil sent an estimator to look at the space and make a recommendation. We originally wanted a Hybrid system but they advised against it given the space and need to collect/vent moisture. We selected a 75 gallon electric water heater. On the scheduled day, They were on time, removed the old water hearter and installed the new one - professional and courteous the whole time. Unfortunately, the new heater leaked the same day. They returned and made a temporary patch until they could return the next day with a replacement part. They returned, replaced the part and after they left we found that the tank leaked again in another place. They returned the next day and before we could insist that we wanted a different tank (clearly an out of the box failure on this one) they said they would replace the tank which they did. Our first, second and third experiences with Heil were all great with customer service and technical expertise. The inconvenience of multiple extra days without hot water and having to be there for four visits was unexpected and unfortunate however Heil responded correctly and made it right. You can get the measure of a company not only when things go right but also how they respond when things go wrong. We would use them again.

Everything from start to finish was perfect. I requested a quote on Sunday and received one first thing Monday morning. I called and spoke to Darcy who said she could have someone out the very next day. My situation was not urgent so we scheduled the service for Thursday morning. The plumbers were pleasant, professional and right on time. When finished they reviewed with me exactly what they did and the warranty for both parts and labor. All in all, a great experience. I would definitely hire again.

Better than I expected. The plumber was early and had the job done in about ½ hour. I was able to get an appointment on the same day I contacted them. That has never happened with a plumber before.

Gary identified the source of the leak and water pressure issue and resolved it immediately.

After bathroom remodel, it was determined the new tile was raised beyond the limit of the existing flange and the new toilet could not be installed as is. Called Heil plumbing and they sent Dave on short notice. Dave arrived on time, courteous, and knowledgeable. He quickly assessed the issue and provided an inexpensive solution that did not require cutting into drywall. Dave quickly made the repair and installed the toilet. I highly recommend Dave and will request his services for any future work.

They found the problem and unclogged the leak.

Repaired as needed. Technician was professional and technically knowledgeable.