"Matt, with DVW checked in and showed up at the designated appointment time. He took his time to assess the vent access points and even took apart some of the piping in the basement to ensure the full length of the vent was cleaned. He had a little problem with his shop vac so you guys should buy him a new one, but no worries, everything was cleaned up and put back together perfectly. No more errors showing up on our dryer alerts so we feel the job was done spot on and we appreciate the extra coupon the tacked on to their already low prices after we compared them to other vent cleaning services for our area."
"My carpet looks much better than it did before, however I do have a couple of complaints. First let me start with the positives. They arrived right on time. I was given a window of 1-4 and they came at 1. The two technicians were so nice and so professional in their behavior and their communication. They put on shoe covers before they went upstairs (where the carpet is), and they made sure to take them off every time they went outside, and put them back on every time they came back in. I really appreciate that. The lead technician measured and gave me an estimate. There is one price per square foot for the room, and another price for the edges of the carpet. The price for the edges is triple the price for the rest of the room. They worked quickly and diligently. They moved all of the furniture around, even the heavy stuff, and cleaned behind everything. They left the furniture on hard foam risers to lift it off of the carpet. I don’t know how I’m supposed to lift the heavy dresser and bed to get the risers out but I will figure it out. When they were done the lead technician asked me if I wanted to check out their work but the carpet was still wet so I just took a glance up the steps and said it looks good so I’ll trust that the rest looks good too. When I finally went upstairs the rest of the carpet did in fact look good. Once it dried I noticed that there was a small stain that they didn’t get out but I can spot clean that. Also, there were a few little clumps left behind along the edges of the carpet and the stairs where the technician hand-scrubbed it but I guess all of the dirt he worked up didn’t get sucked up by the machine. My biggest problems are not with the carpet. So first of all, there was a disgusting clump of hair and dirt ON MY BED. It certainly wasn’t there before and I don’t know where it came from but I really just wish it wasn’t on my bed of all places. Also, there were little blue towels left on the bed that do not belong to me. I just don’t know why all this stuff was on my bed. There are multiple dressers and nightstands in the room. Why would they place their towels on the bed?? The carpets were clean but then I felt that my comforter was dirty and I had to wash it. Furthermore, there was something in one of my drawers that was out of the drawer when they finished. I am assuming that it fell out somehow when they were moving the furniture and they just left it out instead of putting it back, leaving me to wonder about it. Perhaps I could have asked the technician about all of that if I did a walk through with him, but I didn’t so I will take responsibility for that. Just a warning, do a walk through to make sure EVERYTHING looks kosher. However, some of these things I would not have seen until the carpet dried. A couple more things. The chemical smell was overwhelming and it made me sick. It turned my stomach and not in a figurative way. However, it is my fault for not opening the windows prior to the cleaning. After opening the windows and letting the house air out for 24 hours it was fine. This was the first time I got my carpets cleaned so I know for next time. Also after it dried, the rug felt kinda greasy, like there was still soap in it and it could use one more rinse. I suspect that may be normal though? Anyway the sticky, greasy soap feeling underfoot is getting better with time."
"Excellent service! Avraham and Angel were professional, thorough, and courteous. They cleaned our dryer vent, air ducts, and heater, and also installed a UV light. They took before-and-after photos so we could clearly see the results, which was greatly appreciated. They did an excellent job and left everything clean when they finished. Highly recommend!"
"Damien did an outstanding job cleaning the air ducts, furnace, and dryer vent in our home. He was prompt, professional, and fairly priced. I appreciated him explaining the process as well. We will definitely use Macks Home Services again!"
"Vaccumed ducts at each return and delivery vent. Only one very high return was missed. Santizer fog placed in returns and thru the house. Dryer vent cleaned from outside. Before photos shown for a few vents but no after photos provided."
We pride our company on reliability, great communication,\nintegrity, and quality work. We are experts in our trade and will do our best\nto keep you as educated as we can on your particular task or project. We look\nforward to earning your business!\n
"I liked the fact that they did the vent cleaning from the outside so I didn't have to worry about making space in the laundry room so they could get to the dryer. My only complaint is that it took them a while to get to me, even though I said I needed it done quickly. I had to call twice to get the job moved up, but I am happy with the work."
"The job include chimney inspection, repair and cleaning. Al was very professional. He was thorogh with explaining each step of repairs, very courteous, excellent job with clean up. I highly recommend Chimney and Duct Experts and esoecially AL."
"Marvin was knowledgeable and thorough in explaining everything that he was going to do for us for dryer vent cleaning. We would recommend him to others."
Dryer Vent Cleaning questions, answered by experts
You have two different types of air vents in your home: supply and return air vents. Your supply air vents are responsible for pushing air into your home. Meanwhile, return air vents draw warmer air back into the ductwork to condition it by removing the warm molecules from it. Both types of vents are necessary to a working HVAC system and a comfortable home.
The ideal time for dryer vent cleaning is typically during the spring or fall. These seasons offer moderate weather conditions, making it easier to access the exterior vent and work on the dryer without the extreme heat of summer or cold of winter. However, the timing can also depend on your usage patterns. If you use your dryer heavily year-round, consider scheduling cleanings more frequently, perhaps every six months, to prevent lint buildup and reduce fire risks. Ultimately, there is no wrong time of year to prioritize safety.
Odors, humidity problems, and health symptoms like headaches or allergies.
There are several common warning signs that indicate your dryer vent may be clogged. If your clothes are taking longer than usual to dry, the vent could be the culprit. Other signs include the exterior of the dryer becoming very hot during operation, or the dryer shutting itself off due to overheating. You might also notice an excess of lint left inside the dryer or in the lint trap after a cycle, see lint building up around the exterior vent opening, or detect unusual or burning odors. A clogged dryer vent is a serious fire hazard, so if you notice any of these signs, you should stop using the dryer and have the vent cleaned immediately.
Lint is very flammable. Pair that with the hot heat your dryer produces as it runs, it creates a recipe for sparks and flames. Lint build up is the leading cause of dryer fires, so running routine maintenance on your dryer lint trap is critical to keep your home safe.
The Sandy Spring, MD homeowners’ guide to dryer vent cleaning services
From average costs to expert advice, get all the answers you need to get your job done.
Curious about air duct cleaning costs in Washington, D.C.? Get insights into pricing factors, benefits, and how to tell when it’s time for a good cleaning.
When your dryer is leaving wet or overly hot clothing, it might be time to get your dryer vents cleaned by a professional. Learn more about this and other signs you need a dryer vent cleaning, like a hot laundry room or broken vent hood.
You might not think much of lint, but it’s actually a major fire hazard. Running your own dryer and dryer vent inspection can help you spot dangerous buildup.
