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"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"CBJ Home Improvement is the best. Their team performed work with precision and quality. Team was more than happy to listen for tweaks wanted here and there. Friendly and consistent workers. So pleased with how it turned out. Team left yard clean and put back furniture."

"AES Builder & Home Improvements Inc. was absolutely amazing to work with from start to finish! They remodeled our original kitchen, and the results are beyond beautiful. From our very first meeting to the day we spent picking out custom design materials, the entire process was organized, collaborative, and enjoyable. Their coordination and communication throughout the renovation were top-notch! Every contractor who came into our home was professional, respectful, and genuinely cared about their work. They answered all of our questions and kept us informed every step of the way, even when there were small delays. The quality of the craftsmanship truly shows, and our new custom kitchen makes me smile every single time I walk in to cook. We couldn?t be happier with how everything turned out. If you?re considering a remodel, I can?t recommend AES Builder & Home Improvements enough! Thank you to Stephen, Shawna and the entire AES team!"

"yes it was done correctly but was delayed and took longer from start to finish than anticipated."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Estimate visit went really well. Jose was on time and very professional. Would recommend to another without hesitation 💯💯😁😁"

"Great service and good work!"

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"Wonderfully professional, efficient and great follow-through. We had all our external windows replaced including three with extra soundproofing and also one sliding door. All interactions were excellent. A big thank you to Joe and Gabriel Kelemer and their team- and also to the window vendor, Vytex."

"Excellent job by Mike Geordano and American Home Contractors. On-time, courteous, and above-and-beyond service. Mike used booties without asking, took good photos, and the debrief was excellent. This is the second time I have used AHC and second time I had Mike, and if and as needed I will again."