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"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."

"We have lived through many remodeling projects over the years and Looney's Grout & Tile is the absolute BEST at what they do. What an incredible find! Jorge and crew were so skilled, efficient, and kind. The marble shower tiling project that had once seemed such a chore transformed into an inspirational makeover. That is some serious renovation magic. Awkward shower enclosure becomes a showstopper! We cannot thank Looney's enough for this whole process...from the quick and easy estimate to the consummate professionalism of our star installers. We are beyond thrilled. If you are reading this and wondering whether to start that tiling project of yours, please take this as a sign to contact Looney's; you will love the results!"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Deck Soldier (aka Betterliving) did a fantastic job of powerwashing and then sealing my deck, installing new handrails, and staining the swingset in the yard. Very pleased with their work and their professionalism."

"My son used Kustom Floors to refinish his 40-year-old hardwood oak floors. Jimmy and his team sanded the floors and stairs, meticulously replaced boards where there was a squeak, and refinished them with a beautiful satin finish.  In addition, they installed new baseboard throughout the house.  The window shades, built-in cabinets, and shelves were carefully covered to reduce dust, so when they left, the floors were clean and minimum dusting was required. Not only are they experts in their field, but their attention to detail and pride in their work are apparent in the work that they do.  "

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"Our deck caught fire last summer and we contracted Chris Heinz to do the rebuilding and replacement of our fire-damaged exterior. Chris was wonderful to work with! He worked with our insurance company tirelessly and also kept us informed every step of the way. He and his crew removed our old deck and siding, and built a new deck, a landing and stairs off our kitchen, installed a new sliding door and four windows, replaced our siding and trim, and installed new outdoor lighting. There were a few delays due to the pandemic and materials being readily unavailable from one of the manufacturers, but the timeframe was reasonable given the circumstances. Chris and his crew did an amazing job and we couldn’t be happier. We love our beautiful new deck and the new siding and trim. We get so many compliments from our neighbors and passers-by! We will definitely go to Chris next time we need work on our house and recommend him to everyone!"

"Everything went well from the start of engagement all the way with closeout of the project. SWS was very patient with me and maintained a level of professionalism and ensured the project stayed on target. I’m forever grateful and will use them again."

"Remodel now did a fantastic job with my bathroom. From Reggie who can an presented the plan. I like it when a person knows their job. The receptionist Misty so sweet handle you with special care. The workers can in very professional, My bathroom looks like it is straight out of magazine . I am soooo. Happy with my new bathroom"

"After I terminated the lease of my tenant in early 2023, I decided to do the whole house remodel before selling it because of the age of the house and TLC it needed. The original contractor I hired ended up going to jail for child abuse charges and I had to find another contractor to finish the job. I got a number of quotes and decided to go with Donna from AND Contractors, LLC. It is very difficult to come into a project that somebody else started and the quotes reflected that but Donna’s estimate was fair and I felt comfortable in my interactions with Donna. Don't let the fact that a woman runs the business fool you - she is a real tough but fair boss. She was on the job site every day! She treats her people right but also lets them know when they mess up and they respect her for it. There were many things that were not visible but needed to be redone where the original contractor messed up but it was important to Donna that the corrections be made. I am sure there must be limits but all of these corrections were accommodated without change orders. The project was completed on time and within budget. Oh, did I mention Donna is also a real estate agent? When the project was completed, she listed the house at the highest price in the history of the neighborhood. I was hoping but not expecting it so it was a pleasant surprise when she brought me a full price contract within a few days! I HIGHLY recommend AND contractors, LLC and Donna! If you want your project done right, on time and within budget, you owe it to yourself to at least have her look at your project!"