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"I highly recommend this company. They were professional, very courteous and very responsive to questions and concerns. They installed 2 BB filters and a UV purifier, and the workmanship is impressive."

"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."

"awesome reply and fantastic work."

"George did an excellent job screening in our large back porch. It wasn't an easy task – he and his team were working with multiple surfaces and materials, unusually large window openings, and some unexpected shortages of supplies due to the pandemic. Nevertheless, George consistently communicated to ask our opinion on several aspects of the project to ensure it met our expectations, including when a screen door was unworkable (due to no fault of his), he quickly procured an alternative and installed the next day. George brought levity and attention to detail to the project, working to make sure everything was accomplished for maximum function and beauty. All this, and the project was completed for a very reasonable price. I would recommend George to anyone looking for a creative, affordable solution to summer mosquitos and maximizing your enjoyment of your outdoor space."

"They did a good job"

"Our water heater stopped working suddenly on Easter Sunday in the morning. My husband called Roto-Rooter. A repairman came to our house about an hour later. He said that he needed to get another man to help him. The two repairmen returned to our house about 2 hours later. They drained the water from our old water heater into the sump pump, removed the old water heater, and they installed a new water heater. It took about 3 3/4hours. They said that the labor charge would be $285 an hour. We had a hot water heater installed 15 years ago by another company. It took them 2 1/2 hours and they charged $112.50 an hour. I thought that Roto-Rooter's labor charge was a little high so I called three companies several days after Roto-Rooter installed our new water heater. One company said that they charge $228 an hour for weekend and holiday service and it takes them about 2-3 hours to install a water heater. Another compamy said that the minimum charge would be $1500-$1800 to install a new water heater. The third company said that they would charge $1,260 to install a water heater. Our water heater died at a most inopportune time. Our son, daughter-in-law and two grandchildren were visiting us. We all needed to take a shower and we needed to run the dishwasher. We were desperate to get a new water heater. If we could have waited until Monday, I'm sure that we could have saved some money. The cost was $2,160."

"Brandon identified and isolated the water leak immediately. His expertise and speed were unmatched."

"Excellent customer service from MAC Appliances. Technician was very knowledgable, identified the repair needed, had part on truck, and fixed my Samsung Sensor Dryer within 1 hr. Great company!!! I highly recommend them."

"Dennys and his team replaced our front door and accompanying trim/frame, storm door, painted a shutter, and completed some additional tasks not requested initially. The quality of work was excellent across the board. Dennys' expertise in these project areas was clear not only by the quality of work but also by his clarifying questions and thoughtful suggestions on how certain approaches might work better than others. Working with Dennys was a pleasure. He was professional, polite, courteous, and very responsive. We were extremely pleased with the outcome of the projects, would recommend him to others, and look forward to him doing more work for us."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."