Get matched with top air conditioning pros in Mount Rainier, MD

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Moises, the company owner, is incredible. I called 5 HVAC companies to get quotes for full system replacement, and MSR was not only the most responsive, but he came out the very next day. He gave me an incredibly competitive and fair quote for my project, and we immediately gave him our business. Unfortunately, our AC died before he could do the work, but he came out to our house at 6pm on a Friday to drop off a portable AC unit so we wouldn't sweat all night long. We thought we'd be stuck without central air for a few days, but Moises came and worked 9 hours on a Saturday to replace both our furnace and our AC unit. Afterwards, he even gave us a great price on a yearly HVAC maintenance plan. MSR is run by an honest, hard-working tradesman who understands what customers want and need. I won't hesitate to recommend him to friends or to anyone who needs HVAC work done."

"OUTSTANDING JOB, REPLACED MY OLD CENTRAL AIR CONDITION SYSTEM."

"Although not able to fix the problem, it was clearly explained with various options and rough costs provided. We have two mini split units which have served us well but are getting close to the end of their life cycle."

"Regal did an excellent job on cleaning my air ducts and dryer vent after a remodeling. Very professional and explained everything before starting. I would highly recommend this company."

"Responded promptly to help fix my air duct problem. Price was amazing, and I haven’t had an issue since with my air conditioning"

"Best Air Quality and Restoration did a spectacular job! I can't say enough about the employees. They did an outstanding job! They were punctual,polite and followed social distancing protocols.They assessed the home and cleaned the air ducts quickly and efficiently. I am very pleased with their service and highly recommended this company. I purchased a new home and had them come clean the ducts to improve the homes environment. They showed me before and after pictures and I noticed a difference right away"

"My air conditioning stopped working last night. I called Carroll mech . They responded immediately and sent technician to the house few hours later. Jordan Scott was very professional. He checked the system carefully and fix the issue soon. Really appreciate the service!"

"The tech was knowledgable about the issue and provided a solution that fixed my AC."

"I AM BUYING A HEATER SERVICE CONTRACT FROM PETRO THIS YEAR."