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"Between Brad K., the company’s support team, and the crews who come out to do the job and execute the work, you cannot select a better company to help you make your home energy efficient and reduce your utility bills by insulating the house and sealing your duct work. As for Brad K., the job begins with Brad coming to your house and conducting an Energy Audit. This gives everyone a far better understanding as to what needs to be done in your home. And, Brad concludes with conducting a “ Test Out,“ to see the improvements. Pepco will offer you a partial rebate for the work completed and they are very satisfied with a 20% reduction. As for us, we hammered Brad with dozens of questions over the course of time before and after we ratified an agreement. In every case, Brad was extraordinarily responsive especially with him being burdened performing audits throughout the day and being offsite. We couldn’t be happier with Brad’s performance. The same goes for the inside team including Jeff, Gordon and Ashley. And, everyone of the guys and their team leads who came to the house not only focused on executing their expertise, but were also very customer focused. In our case, the “test out demonstrated a 36% reduction,“ and Brad believes the partial rebate will be even greater. A Little Constructive Feedback Here: Be sure to ask and fully understand what needs to be done prior to the crews arriving. We had three teams over three days (not in a row) and learned at that moment what more needed to be done to fully finish the job. This will minimize to virtually eliminate any further challenges for the crews and yourselves. However, the job was completed. Over the next 45 days or so, after our utility bill fully cycles, we look forward to seeing the results of Atlas’s work and the reduction in our utility bills. Atlas Home Energy Solutions is Your Best Buy. We are certainly available to provide any further references. RichandJames Peterson Silver Spring, MD (301) 592-1616 Email: [email protected]"

"Very prompt. Gave us a great price and did a wonderful job installing insulation in a tight area. Would definitely hire him again."

"We are extremely satisfied with the whole process of our house being insulated. First we had the walls done, and then a couple weeks later we had our attic insulated. The crew were so nice, friendly, and knowledgeable. We are very satisfied with everything. Thank you, everyone."

"Our first interaction with Atlas was with Shannon. As knowledgeable and personable as one could hope for. She clearly explained cost effective measures to better insulate our house. We opted for sealing and insulating our attic and weather stripping a number of doors. We were very pleased with the workmanship and the energy savings they produced. They also helped us get a PEPCO credit which reduced the overall cost of the job. A winner!"

"Window & roof insulation quick, easy, & affordable!"

"Stephen and his team did a fabulous job of insulating a space behind a bedroom wall and adjacent bathroom wall that was completely uninsulated. We suffered through two cold winters that heaters couldn't solve in these rooms. Stephen evaluated the project efficiently and then oversaw the work. It was performed beautifully by the team and they cleaned up before leaving. Everything was immaculate. Most impressed with this company and this project manager."

"We had a great experience with ROI Construction sales representative David Burke. David was very knowledgeable about ROI's porducts and services. We look forward to getting our attic insulation project completed and will provide a more thorough review at that time. Thanks, Tim"

Home contractors

"Accurate insulation came promptly at the specified time. They were thorough and so professional. The quality of work is fantastic. Couldn’t be more satisfied. This is the second time that we’ve used them and will not hesitate to use them again shall the need arises."

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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