Best window pros near Linganore, MD

"This is our second "phase" of window replacement and we used Zen Windows once again. High quality products, excellent service, and the install was once again flawless. Plus no dealing with salespersons selling marked up windows, then playing pricing games which still cost more. It's a pleasure to work with Scott and Zen Windows."

"I was very happy with the window cleaning and the price."

"Windows and sliding doors cleaning were great. Power wash included gutters which really needed it! Small issue of a broken flood bulb was resolved the next day and the resolution was above and beyond expectations. Will using them again on the spring!"

"Window Genie A+++Outstanding service ! My windows are crystal clear! A special thanks to John"

Family owned business since 2015, licensed and insured. \nEither RESIDENTIAL OR COMMERCIAL Glass window&doors and sliding door repair , shower doors frameless or storefront installation and glass replacement , screens, mirrors or even table tops... \nDC glass technicians are available and on call 24/7 to provide you with assistance and help. \nThe glass we fit always conforms to the very latest American standards for energy and safety.. \nOur mission is your full satisfaction. \nWhen glass , just give us a call

"Excellent workmanship and products I have had three installations with Power in the past two years. I first used them for a new roof and gutters. The workers were all knowledgeable in their area of work. Clean up was good although some nails kept showing up over time. Next I had the 2nd floor windows and some 1st floor windows replaced, 9 in total. Installation went well and they cleaned up beautifully afterwards. I love the windows! They are a beautiful and energy efficient product. Lastly, I recently had a bay window replaced in my kitchen with the same type window. The workers ere all friendly and explained what would be done. The area was draped with plastic to cut down on dust. Clean up was excellent inside and outside! The window is beautiful and the framing on the outside of the window matches the other windows and the small roof above the bay window was replaced with the same roofing as the rest of the house. I would choose them again for any future projects."

"They were professional and installed 6 windows in about 6 hours. One window was cracked upon arrival. It was replaced within a month."

"Very disappointed! In mid- August we contracted with this firm to replace four large custom size windows- 2 triangles, and 2 trapezoids. They estimated completion in 4-6 weeks. It actually took over 13 weeks with several “tries”. Furthermore, this project ended on a sour note. Just a few days after final installation, I noticed the caulking was already bubbling - dozens of bubbles ¼ - to ½ inch in size. When the owner emailed me asking for referrals, I responded saying that we needed a follow up visit to fix the caulk. That was almost 2 weeks ago and I have not received a reply. The contract required 100% payment on the completion date. As the consumer, that left us helpless when this problem arose just days after 'completion'. In the future, with any home improvement, I will require a 5% hold back for 2-4 weeks in case problems arise. Is the job complete? Not in my mind as the caulk issue has not been fixed. It seems that I will need to handle this myself. The caulk looks awful! Was it a disaster? No but it did not go very well. Needless to say, with all the home improvement contractors in Northern Virginia, I will NOT use this firm again. I will describe this project from three angles. Client interaction: C- The sales rep did not care about the project. We had multiple cases where the glass arrived damaged or was the wrong size. After the first problem, I called the sales rep and he was of no help and never called again to check up. Do not expect this person to be of any help. I then focused on working with the owner and project coordinator. They do not communicate well or frequently. I always felt in the dark. And their response to issues is extremely slow. The attitude seems to be "it is what it is and things will happen when they happen". At one point the owner told me “sometimes things have to get worse before they get better”. Workmanship: B Overall the workers were the best part of the experience. They definitely knew their jobs and worked carefully (see below), skillfully, and quickly. They protected the work area and cleaned up well. They seemed to have adequate tools and skill. I believe the caulk bubbling was due to weather conditions (humidity at end of day, etc.). Hard to say this is exactly their fault. They did one thing wrong from my point of view. Our home exterior is cedar siding. One of the cedar jambs was installed with the rough side showing instead of the smooth side. All the others are smooth side out. Not a big issue but enough to keep them from an "A " rating. Safety: C The windows are fairly high up (10-18 feet) and we noted on the contract the need for special scaffolding. For the first installation attempt, the workers did not bring scaffolding and tried to do the job with a couple of 6 foot step ladders and one extension ladder. It was so dangerous we took pictures and emailed them to the owner. We seriously thought about asking them to stop the project. These windows weigh hundreds of pounds and standing on the very top of a step ladder to handle them is extremely risky. But it turned out they only had one good window to install that day. Two others were the wrong size and a third one was damaged. For the final installation, they came with proper scaffolding. This employer not only put his workers at risk, but put us at risk as well. We could have been held responsible had there been an accident on our property. Job safety was clearly not a priority."

"Customer service was great and the windows are also great"

"Installation of replacement windows and gutters went very well."