They arrived and performed all the work that was contracted. They were professional, friendly and hard working. They demolished the bathroom downstairs and got to work! They installed a french drain for the perimeter of the basement, including 2 new sump pumps and adequate discharge away from the house. I waited for the first rain storm - lo and behold there was water on the floor. I called them and they came out immediately and tested the system, and all was fine. It turns out that water had leaked through an unsecured window. I am now coming up on 2 years after the work was completed and everything is wonderful. We have had several intense rainstorms (including hurricane-level rain) and my basement is dry. I couldn't be more pleased. After years of dreading the rain because of the mess it would cause, I say bring it on! My basement remains dry. I would give this company the highest rating for their professionalism of all staff encountered and quality of work performed. I was so apprehensive about this project - unsure and didn't know whom to trust. These guys came through in all respects. Highly recommend! "},"url":"https://www.angi.com/companylist/us/md/gaithersburg/basement-innovations-waterproofing-reviews-6487246.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"All Aspects Waterproofing","address":{"@type":"PostalAddress","addressRegion":"MD","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Stephen W."},"reviewBody":"We cannot say how pleased we were with this company. We had some significant basement flooding issues with the rains this summer, so had multiple companies come out to give an estimate to fix the problem. Jaime gave us our estimate; not only was his price as good as any other of the companies, but he really took into account the house/yard layout to design the drain system so prevent flooding but not require any unneeded work. He answered all my questions in a detailed way, giving us confidence in their plan. He was very low pressure about the work and adding extra expenses. We decided to put 2 sump pumps instead of 1 as an extra measure; he had originally mentioned it as a possibility, but was honest it likely wouldn?t be needed and didn?t pressure us to get this - it was purely for our peace of mind. In scheduling our work, the company went the extra mile to find a time to fit us in so that all of the repair work afterwards (new tile/drywall, etc) could be done before our new baby was expected. Jaime actually talked with the owner of the company, and a job that was initially gone to be scheduled a month out started in less than 2 weeks. The job took a total of 2 days, exactly their estimation. The did a quick and efficient job, doing exactly what we had agreed upon. Because they are certified at mold removal, they were also able to take care of a couple of mold issues in our basement (one flood related, the other b/c of a leak). This saved us money by not having to use two companies. They kept the mess from all of the work self contained by using plastic to wall off the other areas of the basement/house, ventilating the basement, and covering over the vents. My wife appreciated how courteous all of the works were. Additionally, they went out of their way to redirect the sump pump drainage from where it had been with the original pump b/c of concern for cosmetics and to keep it from draining on the driveway as it had been...this was not in the contract but just part of their consistent effort to do a good job. After the job, there was one small area of minor damage to the drywall on another side of a wall that they resolved quickly and in a satisfactory manner. From start to finish, we were incredibly impressed with their work and their commitment to go beyond what was expected to do a good job. If you need waterproofing work done, try to get this company to do it for you. You won?t be disappointed. "},"url":"https://www.angi.com/companylist/us/md/savage/all-aspects-waterproofing-reviews-2078451.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Roof Right, Inc.","address":{"@type":"PostalAddress","addressRegion":"MD","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Deborah B."},"reviewBody":"I had a problem with a leak in one spot which continued after I had the roof replaced. He went to the exact spot, took a picture, and showed me what the problem was. There was some additional work required to fix the leak but Odie fixed the leak, took before and after pictures, and I haven't had a problem with it since! It was wonderful! While he was up there, he also took some pictures of problems on the neighbors roofs and emailed them to me so I could forward them to the neighbors. They are so good! I continue to recommend them to others!"},"url":"https://www.angi.com/companylist/us/md/hampstead/roof-right%2C-inc-reviews-215360.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Unique Resources Inc","address":{"@type":"PostalAddress","addressRegion":"MD","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Andrew B."},"reviewBody":"It rained a few days after I was told that the work was complete. The same problems were occurring. Water continued to surge through lower back roof, so it was very obvious that it wasn't sealed properly. I immediately called Robert and he said he'd check it out first thing next week and assured me that it would be taken care of. The following week it rained again and the same thing happened. This routine happened 3 times before the problem was actually repaired. The lower roof is easily accessible so it was no problem for me to climb on top and see that absolutely nothing had been done to it. There was no treatment whatsoever. I called back again, needless to say I was quite unhappy, and Robert did get the problem fixed after that. My lower roof hasn't leaked since. My main roof, however, was a different issue. The leaks on my upper roof were much more subtle, so when it rained you can't necessarily tell that water has leaked in unless it has rained a lot. It continued to cause problems during heavy rainfall over the next few years and it took a bit of time to get this problem worked out, but eventually it did get taken care of after Robert came out personally and troubleshot the problem by patching up my chimney and removing a bunch of branches from a pesky tree free of charge. I now have experienced no more leaks coming from my roof."},"url":"https://www.angi.com/companylist/us/md/baltimore/unique-resources-inc-reviews-218481.htm"},"position":10}]}
Basement Leak Repair reviews from real Angi homeowners in Harwood, MD
Last update on October 14, 2025
Diane R.
5.0
09/2024
This contractor arrive on time, came to repair bubbling paint on wet drywall and rotting wood on a kitchen that my other contractor could not repair. They expertly laid out the plan to determine if there was a leak, luckily there wasnâ t and was able to take in some additional tasks to help...
Adrienne C.
1.0
07/2024
Potential Customers Please Beware of these Dishonest People - This company works with American Homeshield (AHS) to scam their customers to create fraudulent adjustments. This man literally lied to me and spent most of his time at my house sitting in his car on the phone can provide (Ring...
Immediately after purchasing our home, Nelson and his team came out to remediate the mold in our basement that was identified during our home inspection. His team was prompt, professional, and clean. I spent the afternoon chatting with him about various things we wanted to do to our home, and...
Peter M.
4.0
08/2017
One call back for minor leak and final cost were more then expected but within reason.
Charles J.
5.0
06/2016
Three days before a big graduation party at our home, it began to “rain” in our basement. Although we have a BG&E service contract, they were booked until the following week and could not come out. We contacted Alpha Plumbing and they were able to rearrange their scheduling to come out the...
Christine E.
5.0
04/2016
After 8 years of various water issues in my basement (including water in basement after rain) I interviewed 5 different companies about waterproofing the basement. There were many solutions offered but I felt the solution/price offered by this company made the most sense (after my own...
Stephen W.
5.0
10/2015
We cannot say how pleased we were with this company. We had some significant basement flooding issues with the rains this summer, so had multiple companies come out to give an estimate to fix the problem. Jaime gave us our estimate; not only was his price as good as any other of the...
Deborah B.
5.0
08/2013
I had a problem with a leak in one spot which continued after I had the roof replaced. He went to the exact spot, took a picture, and showed me what the problem was. There was some additional work required to fix the leak but Odie fixed the leak, took before and after pictures, and I...
Andrew B.
4.0
02/2013
It rained a few days after I was told that the work was complete. The same problems were occurring. Water continued to surge through lower back roof, so it was very obvious that it wasn't sealed properly. I immediately called Robert and he said he'd check it out first thing next week and...
BasementRemodeling.com / Basement Masters - licensed and insured, award winning Basement Remodeling and Finishing company. Highest rated basement renovation contractor in Maryland. Finished Basements are our specialty. We specialize in custom basement remodeling and finishing and other large-scale remodels. We offer free in home and over-the-phone estimate and consultation. Here at BasementRemodeling.com we believe that QUALITY AND EXCEPTIONAL CRAFTSMANSHIP must always come along with AFFORDABILITY. keywords: finished basement basements remodeling.
"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."
Kelly L on June 2025
BasementRemodeling.com / Basement Masters - licensed and insured, award winning Basement Remodeling and Finishing company. Highest rated basement renovation contractor in Maryland. Finished Basements are our specialty. We specialize in custom basement remodeling and finishing and other large-scale remodels. We offer free in home and over-the-phone estimate and consultation. Here at BasementRemodeling.com we believe that QUALITY AND EXCEPTIONAL CRAFTSMANSHIP must always come along with AFFORDABILITY. keywords: finished basement basements remodeling.
"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."
Family Owned and Operated since 2000, we are your Signature Remodeling Contractor in Southern Maryland! Servicing Calvert, St. Mary's, Charles, PG and Anne Arundel Counties. We specialize in Kitchen and Bath remodels of all sizes as well as finishing basements , however we do general home improvement needs you may have. Our work is second to none and we never use sub-contractors. We personally work with you every step of the way! We back our work with a satisfaction guarantee and we won't stop until you're satisfied with the final product! We are licensed, bonded and insured. Give us a call at 410-449-9851 or send us an email [email protected]
"JJ and his crew installed new flooring throughout our home. It was not without it's challenges due to the age and condition of the house and the spiral staircase but they made it happen on budget. The end result is beautiful."
Dave H on June 2025
Family Owned and Operated since 2000, we are your Signature Remodeling Contractor in Southern Maryland! Servicing Calvert, St. Mary's, Charles, PG and Anne Arundel Counties. We specialize in Kitchen and Bath remodels of all sizes as well as finishing basements , however we do general home improvement needs you may have. Our work is second to none and we never use sub-contractors. We personally work with you every step of the way! We back our work with a satisfaction guarantee and we won't stop until you're satisfied with the final product! We are licensed, bonded and insured. Give us a call at 410-449-9851 or send us an email [email protected]
"JJ and his crew installed new flooring throughout our home. It was not without it's challenges due to the age and condition of the house and the spiral staircase but they made it happen on budget. The end result is beautiful."
At Elohim Construction, LLC, one call does it all. We specialize in Complete Bathroom and Kitchen remodeling and more. No project is too large . We can help save time from the first phone call through project completion. We help by multi-tasking work which means we complete jobs faster and better than your typical handyman for hire. We are located in Pasadena and only serve in the state of Maryland.
"Arturo, Wendy and the team are outstanding and very professional. They are masters at building, designing and delivering a magnificent product! We needed two bathrooms renovated, one to meet the needs of my husband with medical disabilities. Arturo understood the request and immediately put a plan in place. The team implemented and succinctly executed so that the job was done neatly and before the deadline. HIRE THIS TEAM!! You will be so glad you did! We are so pleased - both bathrooms are BEAUTIFUL!!"
Gina T on November 2024
At Elohim Construction, LLC, one call does it all. We specialize in Complete Bathroom and Kitchen remodeling and more. No project is too large . We can help save time from the first phone call through project completion. We help by multi-tasking work which means we complete jobs faster and better than your typical handyman for hire. We are located in Pasadena and only serve in the state of Maryland.
"Arturo, Wendy and the team are outstanding and very professional. They are masters at building, designing and delivering a magnificent product! We needed two bathrooms renovated, one to meet the needs of my husband with medical disabilities. Arturo understood the request and immediately put a plan in place. The team implemented and succinctly executed so that the job was done neatly and before the deadline. HIRE THIS TEAM!! You will be so glad you did! We are so pleased - both bathrooms are BEAUTIFUL!!"
Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Stephen Longdo is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 25% off, (up to $2,500.00 per household per year).
"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."
Joe S on January 2025
Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Stephen Longdo is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 25% off, (up to $2,500.00 per household per year).
"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."
With over 70 years of experience in home improvement, Long Home Products is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing, bathroom, window and door projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."
Kathy B on June 2025
With over 70 years of experience in home improvement, Long Home Products is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing, bathroom, window and door projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."
James L. Graves Construction is a full service Builder/Re-modeler where "Quality without compromise" is our philosophy. We are an A rated Better Business Bureau Company, Angie's List Super Service Award Winner Every Year Since 2006. EPA Lead Safe Paint Certified Firm, Members of the National Association of Home Builders/Re-modelers, Maryland Home Builders Association, National Kitchen and Bath Association and an Approved Veterans Specially Adapted Housing Certified Builder. Each of our divisions operates under the same principle: You deserve a partner that has the expertise to guide you through every step of your project.
"Superb! My first remodeling experience. Jim Graves and his team flawlessly managed the entire process from estimate to design to demolition to "build". First rate team for every effort. Jim was engaged at every step of the way, and the foreman was experienced, hard-working, professional, and communicative. Honest, transparent & understandable pricing, and most of all - they know the work. Jim has over 40 years of experience, and it is evident in the pride he takes in his projects. Overall, great pros to work with. I would unhesitatingly use them again!"
Gregory W on June 2021
James L. Graves Construction is a full service Builder/Re-modeler where "Quality without compromise" is our philosophy. We are an A rated Better Business Bureau Company, Angie's List Super Service Award Winner Every Year Since 2006. EPA Lead Safe Paint Certified Firm, Members of the National Association of Home Builders/Re-modelers, Maryland Home Builders Association, National Kitchen and Bath Association and an Approved Veterans Specially Adapted Housing Certified Builder. Each of our divisions operates under the same principle: You deserve a partner that has the expertise to guide you through every step of your project.
"Superb! My first remodeling experience. Jim Graves and his team flawlessly managed the entire process from estimate to design to demolition to "build". First rate team for every effort. Jim was engaged at every step of the way, and the foreman was experienced, hard-working, professional, and communicative. Honest, transparent & understandable pricing, and most of all - they know the work. Jim has over 40 years of experience, and it is evident in the pride he takes in his projects. Overall, great pros to work with. I would unhesitatingly use them again!"
Find out more about our company - www.agconstructionsllc.com Owner operated. Over 20 years of experience in the remodeling industry. We specialize in house painting, carpentry, drywall and ceramic tile. All of our work is backed with a 100% satisfaction guarantee! Call us today or feel free to text us at (301) 437-4113.
"It was great working with A&G Construction. Melvin’s attention to details and making sure it s done right to your satisfaction shows that he cares about what he does. He has completed a full bathroom renovation for me and it was very satisfactory. Melvin is my go to contractor for home repairs and build. I recommend him to everyone."
Garth G on July 2025
Find out more about our company - www.agconstructionsllc.com Owner operated. Over 20 years of experience in the remodeling industry. We specialize in house painting, carpentry, drywall and ceramic tile. All of our work is backed with a 100% satisfaction guarantee! Call us today or feel free to text us at (301) 437-4113.
"It was great working with A&G Construction. Melvin’s attention to details and making sure it s done right to your satisfaction shows that he cares about what he does. He has completed a full bathroom renovation for me and it was very satisfactory. Melvin is my go to contractor for home repairs and build. I recommend him to everyone."
At River View, our renovations stand out through a seamless blend of comprehensive services, an expert team, and customized solutions tailored to each client’s needs. We pride ourselves on quality assurance, proactive communication, meticulous attention to detail, and timely project completion—all driven by our unwavering commitment to customer satisfaction. Let us bring your vision to life—request a quote today and experience the River View difference.
"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."
Brian M on April 2025
At River View, our renovations stand out through a seamless blend of comprehensive services, an expert team, and customized solutions tailored to each client’s needs. We pride ourselves on quality assurance, proactive communication, meticulous attention to detail, and timely project completion—all driven by our unwavering commitment to customer satisfaction. Let us bring your vision to life—request a quote today and experience the River View difference.
"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."
American Contractor Near Me specializes in expert home remodeling and renovation. We deliver high-quality kitchen and bathroom renovations, basement finishing, and home additions. We prioritize customer satisfaction and budget-friendly solutions. Our Services: Kitchen Remodeling Bathroom Renovations Basement Finishing Home Additions Deck Construction Custom Patios Why Choose Us? Experienced remodeling contractors Quality workmanship Customer satisfaction guaranteed Free consultations Contact us for your dream home renovation today! 800-876-8393
"No show! Poor communication! I found them on Angi and request a quote for a small project. They contacted me and scheduled a site visit for Friday morning, they confirmed the appointment with two separate text messages. I took off work on Friday and they never showed up, they never called, they never texted. After the appointment window, they never answered their phones even during normal business hours."
Paul Y on September 2025
American Contractor Near Me specializes in expert home remodeling and renovation. We deliver high-quality kitchen and bathroom renovations, basement finishing, and home additions. We prioritize customer satisfaction and budget-friendly solutions. Our Services: Kitchen Remodeling Bathroom Renovations Basement Finishing Home Additions Deck Construction Custom Patios Why Choose Us? Experienced remodeling contractors Quality workmanship Customer satisfaction guaranteed Free consultations Contact us for your dream home renovation today! 800-876-8393
"No show! Poor communication! I found them on Angi and request a quote for a small project. They contacted me and scheduled a site visit for Friday morning, they confirmed the appointment with two separate text messages. I took off work on Friday and they never showed up, they never called, they never texted. After the appointment window, they never answered their phones even during normal business hours."
Guardian Basement Waterproofing understands your basement waterproofing needs. We know how to detect the source of water intrusion and stop leaks before they happen. We help our customers reclaim their basements from water, mold and mildew by doing what we do best: finding and repairing the source of their water-related problems. Guardian uses only skilled and experienced technicians to do the job right the first time! As a basement waterproofing company with more than 40 years of waterproofing experience, Guardian stands behind its work with a Lifetime Guarantee. Additional phone number - (410) 484-9812.
"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."
Kelly M on March 2025
Guardian Basement Waterproofing understands your basement waterproofing needs. We know how to detect the source of water intrusion and stop leaks before they happen. We help our customers reclaim their basements from water, mold and mildew by doing what we do best: finding and repairing the source of their water-related problems. Guardian uses only skilled and experienced technicians to do the job right the first time! As a basement waterproofing company with more than 40 years of waterproofing experience, Guardian stands behind its work with a Lifetime Guarantee. Additional phone number - (410) 484-9812.
"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."
Kelly M on March 2025
...
Showing 1-10 of 223
FAQs for basement leak repair projects in Harwood, MD
The cost to finish a basement is $18,400 for the average homeowner. However, this cost could be as little as $2,800 or as much as $34,500, depending on the basement size and the materials needed. If your basement is already outfitted with electrical and plumbing, expect the cost to fall on the lower end.
For example, the drywall cost for this project averages around $1,750, but other features, like hiring a plumber, cost between $45 and $200 per hour.
The cost to remodel a basement is between $12,100 and $33,400 for the average homeowner. The price you pay can be as little as $3,500 or as much as $50,200, depending on the size and condition of your basement and the type of remodel you're doing.
If you're doing a simple project like adding a home office to your basement, you can expect to pay anywhere from $500 to $3,000. However, if you're adding a bathroom, which is an extensive project, you can expect to pay between $6,600 to $16,500.
Damp proofing and waterproofing are both methods to help keep your basement dry. Damp proofing keeps soil moisture from entering your basement, which is helpful since your basement is underground. Waterproofing, however, keeps both soil moisture and liquid water out of the basement, which is essential, especially if you live in a wet environment. Because it’s more protective, waterproofing typically costs more than damp proofing.
Although homeowners often use the terms basement remodeling and basement finishing interchangeably, they are quite different terms.
Finishing a basement is the process of taking a basement space that is not habitable and adding elements to make it usable. This includes adding plumbing, flooring, and insulation.
Remodeling a basement means taking an already existing finished basement and changing it, often by adding or removing walls, adding plumbing, or changing the existing flooring.
The cost of basement waterproofing is $4,950 for the average homeowner. However, you could end up paying between $600 and $14,000, depending on factors like basement size, waterproofing method, and the region you live in.
If you live in an area with heavy rainfall, you might be paying more for waterproofing than if you lived somewhere drier since waterproofing contractors would be in high demand. Likewise, a 500-foot basement costs between $2,500and $5,000 to waterproof, but that price rises significantly for a larger basement.
The Harwood, MD homeowners’ guide to basement leak repair services
From average costs to expert advice, get all the answers you need to get your job done.
A basement bar can add value to your home and serve as a great place to entertain. Use this guide on the cost to build a bar in your basement to get started.
Sump pump battery backup costs depend on the type and the design of the system purchased. Follow this guide to learn how to budget for your backup battery.
When it comes to creating a downstairs oasis, knowing who to hire to finish your basement is key. Here's how to find the best professional for the job.