Founded 2006 • With Angi since April 2009
Angi Certified
Service Provider Response
Thank you so much for the wonderful review.Service Provider Response
Thanks for the awesome review, your response means a great deal to us here at All Aspects Waterproofing!Service Provider Response
Thanks so much for your great review, we highly appreciate you here at All Aspects Waterproofing!Service Provider Response
Thank you for your awesome review, we highly appreciate you here at All Aspects Waterproofing!Service Provider Response
All Aspects Waterproofing greatly appreciate your great review!Service Provider Response
Everyone here at All Aspects Waterproofing kindly thank you for the great review we appreciate you!Service Provider Response
Thank you so much for your kind review we highly appreciate you and your thoughts!Service Provider Response
We are so happy you was pleased with your service here at All Aspects Waterproofing! We greatly appreciate you!Service Provider Response
We thank you here at All Aspects Waterproofing for the awesome and kind review!Service Provider Response
Thank you for choosing All Aspects Waterproofing!Service Provider Response
We appreciate the great review! We are here to help! From everyone at All Aspects Waterproofing!Service Provider Response
We would like to thank the homeowner for choosing All Aspects Waterproofing and reporting that the work was done correctly and their basement is drying nicely. We work with local jurisdictions within their requirements to obtain approval for work to be performed. Arlington County, Virginia had begun a new procedure, in July 2019, which has lengthened the permit review and approval process. This process is cumbersome and time consuming however the approvals, permits, and inspections are in place to protect the homeowner. This is a process we cannot circumvent and we communicated this to the homeowner. Due to the access of the work area and site conditions the job did take longer than expected. The homeowner insisted that the job be completed quicker however we were not willing to sacrifice quality or jeopardize the safety of our crews for finishing faster. When contracting we were told to leave the dirt onsite that the dirt would be the responsibility of the landscaper. Therefore, the moving and disposal of the dirt was not calculated or placed into the agreement. Our manager confirmed this with the homeowner prior to completing the project. Several days after completion the homeowner contacted our office and requested we return to remove and dispose of the dirt. We advised the homeowner that there would be costs associated with this request, moving equipment and crews back onsite, and if this request was made while we were still onsite we would have immediately accommodated them. In an effort to assist the homeowner we offered to complete this for the cost of disposal fees only. The homeowner advised us that if we didn’t remove the dirt for free they wouldn’t recommend All Aspects Waterproofing. We interpreted this statement to mean the homeowner would post a poor review. We were left with the decision of performing work for free for a good recommendation and review. We declined and the review was posted the next day. We wish the homeowner well and look forward to assisting all Angie’s List Members.Service Provider Response
We appreciate your glowing review. Thank you for choosing All Aspects Waterproofing!Service Provider Response
Wonderful News!! Thank you for choosing All Aspects Waterproofing.Service Provider Response
Thank you for choosing All Aspects Waterproofing! We really strive to put our customers first!Service Provider Response
Thank you for your feedback. We would like to reach out to you directly.Service Provider Response
Thank you for choosing All Aspects Waterproofing!Service Provider Response
On behalf of all team members, we thank you for such a honest review. Thank you for Choosing All Aspects Waterproofing!Service Provider Response
We appreciate your glowing review. Thank you for choosing All Aspects Waterproofing!Service Provider Response
Thank you for choosing All Aspects Waterproofing!Service Provider Response
No work performed.Service Provider Response
No work performed.Service Provider Response
Thank you! From everyone at All Aspects Waterproofing team!