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"I highly recommend DES! I arranged a consultation after a home inspection report indicated that there was moisture in our basement walls. I was worried that costly mitigation efforts would be required. A friend who had previously used DES for a basement water problem highly recommend them, telling us that they were an honest company that only does what is necessary to solve a problem. Happily, Mark Fine from DES inspected both our basement and our exterior grounds and reported that there was no indication of cracks in the foundation or water intrusion, and that no work needed to be done. It is so refreshing to have a company that doesn't try to sell expensive services when they are not necessary!"

"Atlas home energy solutions did an outstanding job from start to finish. They were professional, knowledgeable, courteous and easy to work with. All the crew members Ben Mott (was very knowledgeable, did the home energy audit, followed up with competitive quotes, which was adjusted to accommodate my request, offered BGE rebates upfront, patient and friendly to attend my calls and answer all the questions), Zam (Crew leader who did the exhaust fan installation), Tun (Crew leader who did an outstanding job to insulate the attic and basement), David (Crew leader who did duct cleaning and Aeroseal) were phenomenal and did an outstanding job. The end result is a day and night difference before and after the work and my BGE bill last month went down by more than $100 which is a huge cost saver. The HVAC does not run that much these days and the temperature is pretty even across the 30-year townhouse. I highly recommend Atlas home energy solutions for home energy audit and improvements."

"Excellent service! I had a 26yr old A/C and Propane furnace that I wanted to update to an ALL ELECTRIC high efficiency heat pump. The price in the estimate was much higher than I was expecting, but they worked with me and brought it down considerably, provided I could accept an install slot in a couple of days due to a cancellation. Go for it, I thought! Unfortunately, it turned out that the estimator/salesman (who shall remain nameless) apparently got a bit confused and set up the equipment as a hybrid propane system - not the all-electric system that I wanted. Ugh. I only realized this when the installers had the indoor unit in place, and I saw the propane burners. Doh! So, I explained the situation to them, and they pulled the unwanted unit out and jumped through the hoops to order the correct unit and its accessories (wiring, breakers etc.), with no change to the price. They were very friendly and polite through all of this even though it meant the wasted work and that they had to come back the next day with the new IDU. Anyway, the final install all went well, and they were very friendly and respectful of the property and explained all the install details as they went (sorry Melvin, for all the pestering!) I'm very happy with the company and the installer's knowledge and professionalism. RECOMMENDED!"

"Couldn't be more pleased. Quick to respond, great communication and super friendly and professional service. Highly recommend"

"Very kind and competent. Happy to give my money to a family business instead of one of the plumbing giants. As far as pricing, I had a utility sink faucet and drain replaced, and two shut-off valves and a hose bib installed, and was charged $2,500."

"While ABV was able to eventually repair my GE Profile counter depth refrigerator, it took a long time with a lot of trial and error, and was extremely expensive. It seems like the tech didn't know what he was doing, and diagnosed repairs that didn't need to be made. First, the tech diagnosed the problem as a bad control panel, which cost $2,400 to replace. That didn't fix the problem. Next, the tech guessed that the problem was the compressor control board and replaced that. To ABV's credit, they didn't charge me for the control board when that didn't turn out to be the problem. Finally, they decided that the compressor needed to be replaced, which cost $1800. That fixed the issue. Three simultaneous systems failures is highly improbable, and I strongly suspect that if the compressor had been replaced first, I would have avoided spending an additional $2400. I should have gone with GE's repair service first, but no availability for 2 weeks. ABV took 3.5 weeks to finally repair."

"Not Recommended for Thermostat Replacement — Unreasonable and Unfair $700 Charge I do not recommend Glenmont Air Conditioning & Heating for thermostat replacement work. I was charged $700 for a simple thermostat replacement, which I believe was unreasonably high and unfair. I was under the impression that the quoted estimate represented the maximum expected cost only if the technician had to perform additional wiring or complex installation work. If you want to install an Ecobee or any other type of thermostat, you can simply YouTube the installation, which provides step-by-step instructions on how to unwire, label, and rewire to the new thermostat. For my installation, I was under the impression that additional wiring might be needed, but it turned out to be a straightforward swap of the old thermostat with a new Ecobee unit, a process that took only about 15 minutes. Despite that, I was still charged the full amount. The Ecobee Premium thermostat itself costs around $250, meaning they charged nearly $500 just for labor, regardless of how simple or quick the installation is. To make matters worse, the installation only comes with a 30-day warranty, which hardly justifies such a high price. I tried to communicate and explain that this charge was unreasonably high and unfair, but they simply said, “It is what it is.” If you’re considering a thermostat installation, I strongly suggest hiring a professional through Thumbtack, where qualified experts can do the same job for under $150 with transparent pricing and good service. I expected fairness, honesty, and reasonable pricing from Glenmont, but unfortunately, that was not my experience."

"Tried to schedule a routine maintenance appointment available to customers who signed up for service plans, but Len could not follow through with their commitment three failed/rescheduled appointments in a row!! Each required four hour commitments from the customer. I tried to communicate with dispatch and customer service but unfortunately I don’t think these two departments have an open line of communication between them. I would not recommend for anyone to work with or engage with this company. Len did not follow through on their half of the commitment and disrespected my time as an in office working professional."

"They installed our AC system; that went fine. But several years later, when it needed repair. They came out and looked at the problem, and then ghosted me. They didn't return my multiple calls. When I finally got somebody else to come out to look at the problem, they told me that the warranty had just expired on the part that needed replacing. Putting 2 +2 together, Buric ghosted me to run out the clock on my warranty for the repair of the product they installed. Would you ever hire anybody who behaves like that???"

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."