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R & G Water Systems Inc

Well and Pump Service, Water Softener Service, Water Pumps,

About us

R & G Water Systems carries, installs, services and repairs well pumps and water treatment and conditioning systems for residential and light commercial application. We also deal with acid neutralizers.

Business highlights

Emergency services offered
27 years of experience

Services we offer

Repair, service and installation of well pump systems, water tanks, water softeners and water conditioners. We solve water hardness, taste and smell problems, as well as offer solutions for low-yielding wells. Experts in acid neutralizers and water treatment systems.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.053 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 53 reviews
Thomas S.
Dec 2021
5.0
Water Pumps, Plumbing
Yes, I recommend this pro
$380
Great! I called after hours and Rick was pleasant. He asked to text a picture of the leaking. Brad was here in the morning. One hour later he was finished The price was reasonable. Would definitely hire again

Matt W.
Feb 2021
5.0
Well and Pump Service
Yes, I recommend this pro
$1,800
Fantastic service. This is the second time we've hired R & G Water Systems. Both times we had an issue in the middle of the night and they were able to send someone out first thing in the morning. They replaced our well pump the same day (within a few hours of calling actually). This went as smoothly as the first time we hired them and would definitely continue to use them.

Roger C.
Apr 2020
5.0
Well and Pump Service
Yes, I recommend this pro
$2,600
Very well.

Aaron S.
Mar 2020
5.0
Well and Pump Service
Yes, I recommend this pro
$690
R&G Was very responsive and came out on a Saturday late afternoon to fix my well pump that stopped working. They found a broken wire and got me up and running in no time. Very professional and very knowledgeable. I would highly recommend this company.

Coy M.
Jan 2020
5.0
Well and Pump Service
Yes, I recommend this pro
R&G exceeded my expectations. They called me before I finished punching their phone number in. The plumbers we've used for 20 years did not pick-up, can't imagine why, it's only Christmas day. R&G showed up when they said they would, spent a few minutes looking at the system, identified the issue and resolved it in 15 minutes. Yes, I'll use them again and recommend them to others.

Nancy C.
Oct 2019
5.0
Well and Pump Service
Yes, I recommend this pro
R & G made our situation a priority. They were punctual, polite, and explained what they would be doing for us. They left our basement clean and DRY! Definitely recommend them for well work.

Terry M.
Jul 2019
5.0
Well and Pump Service
Yes, I recommend this pro
$235
They got here listened to my concerns, investigated a few different situations and provided quick and effective solution to the problems. I was especially impressed with their preparedness. I needed a particular part for inside the well pump and they had it on their truck. They had my problem solved in a little more than an hour. I inquired their input on my current equipment as to it's longevity and it's adequacy and they didn't try to sell me something I didn't need. They provided excellent customer service at a reasonable price. I would definitely use them again.

Anthony K.
Apr 2019
5.0
Well and Pump Service, Water Softener Service + 1 more
Yes, I recommend this pro
Great prices! The entire team was extremely easy to talk to and work with throughout the process (quote, scheduling, Q&A, install, etc.), and the job was done quickly and without a fuss. Whole house water system is working great and skins feels so much better, and the under sink RO water tastes great! Thanks, guys!

Jim L.
Jan 2019
5.0
Well and Pump Service
Yes, I recommend this pro
I called 0530, received a callback with approx arrive time. They came in the time window, provided a quote, finished the job for the quoted price. Fantastic.

Jules K.
Dec 2018
5.0
Well and Pump Service
Yes, I recommend this pro
called in the evening as we didn't have water. they showed up at 7:30 am and got to work. Everything went fine and we had water that morning. They were very professional. I would not hesitate hiring them again.

Rodney B.
Aug 2018
5.0
Well and Pump Service
Yes, I recommend this pro
Strong, lengthy industry experience was evident. Provided excellent service and even took care of two issues I did not know were prevalent. I would absolutely recommend and use again.

Earl R.
May 2018
5.0
Well and Pump Service
Yes, I recommend this pro
very satisfied, and although I did not expect the work to be free, having nice people show up to do the work is a big plus for me

Shannon S.
Feb 2018
5.0
Well and Pump Service
Yes, I recommend this pro
Honest, reasonably priced and friendly. I recently needed to make the switch from a Jet Pump to a Submersible Pump. I had 4 estimates and R & G was the most inexpensive. In addition, they didn't try and sell me anything I didn't need and they performed quality work.There is no one else I would use for my water system.

Fred A.
Feb 2018
5.0
Well and Pump Service, Water Softener Service + 1 more
Yes, I recommend this pro
$550
Very Well--pun intended. They were very friendly, courteous, and entertained all the questions we had for them. Very professional and experienced.

Jamie B.
Dec 2017
5.0
Well and Pump Service
Yes, I recommend this pro
$2,500
Great people! Highly recommend

Mona L.
Aug 2017
5.0
Well and Pump Service
Yes, I recommend this pro
We lost our water and Rick and his team came out late evening to determine the problem. They returned the following day and installed a new well pump. Georgina kept in touch as far as arrival times both days. In addition, they installed and service our water treatment system. Excellent customer service and highly recommend!

Nathan G.
May 2017
5.0
Well and Pump Service
Yes, I recommend this pro
$1,600
The owner and his helper came out. They were both very friendly and professional. Probably one of the best businesses that I have worked with. I've been trying to find a plumber in my area that I can trust and I think I just did.

Mark O.
Apr 2017
5.0
Water Softener Service
Yes, I recommend this pro
$150
Excellent.

Linda T.
Mar 2017
5.0
Well and Pump Service
Yes, I recommend this pro
$2,000
They worked diligent to accommodate my needs to include multiple visits for water samples, working on Saturday and nights, financing the system AND had it complete by the date necessary. Great company!!!

David L.
Mar 2017
4.0
Well and Pump Service
Yes, I recommend this pro
I"d like to follow up my earlier negative review by commenting that the company owner(s) contacted me personally and expressed their apologies for what may have been a simple misunderstanding and communication issue as a result of their new, at the time, communication systems. The call was friendly and I want to assure perspective customers that, while they should always be alert to options, they should not fear investigating the services of this company. They are a family-run business of many years and it's always good to support such operations.

Diana H.
Feb 2017
5.0
Water Softener Service
Yes, I recommend this pro
$3,000
This company was prompt, professional and provided good service. Installation of the treatment tank was well managed and they were very informative. Word to those considering a treatment tank -- we found about 2 months after installation that the treatment system had over-corrected and we then had extremely alkaline water (which yes is supposed to be healthy to a degree but it wreaks havoc on your hair). My husband and I both found our hair had quickly become brittle and dry and it took a bit of discussion to figure out the only recent change was our water treatment system. I called R&G back and they re-tested and determined we now needed a water softener system. They did install and that resolved all the issues. If I had one concern it is that the company should, based on their experience, anticipate something like that and at least provide the warning in advance or return within a week and re-test your water to determine if the over-correction had occurred. It would have been better to be so informed and pro-active about addressing rather than experiencing the effects of the alkaline system and then fixing. Also, would have been helpful to be able to anticipate the additional cost. Each water treatment tank is about $1700 - so ultimately we did have to expend twice as much as originally planned in order to arrive at appropriate pH levels. They are a good, professional and knowledgeable company. Just anticipate the potential for overcorrection and ask for re-testing after install so that you can make sure your system is where you need it to be.

Paul R.
Dec 2016
5.0
Well and Pump Service, Water Softener Service + 1 more
Yes, I recommend this pro
$689
First rate. For background I called R&G several years ago on a really cold December 23rd when our well stopped working. Rick showed up that same day, made what turned out to be a simple fix and I have ben a believer and customer ever since.

Michelle W.
Nov 2016
5.0
Plumbing
Yes, I recommend this pro
unknown

Oscar V.
Nov 2016
5.0
Water Softener Service
Yes, I recommend this pro
They were very professional and had the knowledge of what they were doing.

James M.
Nov 2016
5.0
Water Softener Service
Yes, I recommend this pro
$2,300
They were very good! They came out promptly to give me information and an estimate, and everyone was very courteous.
Showing 1-25 of 53

Licensing

Bonded

Insured

Licensed*

Trade License Number

WCI133

Trade License Locale

Maryland

Trade License Authority

Maryland: General

Trade License Expiration

10/05/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

R & G Water Systems Inc is currently rated 5.0 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

R & G Water Systems Inc accepts the following forms of payment: Financing Available, Check, Visa, Discover, MasterCard

Yes, R & G Water Systems Inc offers free project estimates.

No, R & G Water Systems Inc does not offer eco-friendly accreditations.

No, R & G Water Systems Inc does not offer a senior discount.

Yes, R & G Water Systems Inc offers emergency services.

No, R & G Water Systems Inc does not offer warranties.

R & G Water Systems Inc offers the following services: Repair, service and installation of well pump systems, water tanks, water softeners and water conditioners. We solve water hardness, taste and smell problems, as well as offer solutions for low-yielding wells. Experts in acid neutralizers and water treatment systems.