Get matched with top patio cover pros in Glen Echo, MD

"Tony was great to work with. I wasn't 100% sure if I wanted a retractable awning at first but needed something to cover our grill area from sun. He was immediately responsive and called me on the same weekend I submitted request. He was out to take a look on that Monday. He was knowledgeable but not pushy. He was prompt on his follow ups and appointments. Pricing is competitive with other comparable products but with better warranty. He quoted 4 weeks to have awning custom made and installed. He completed in 3. Very happy with Tony and end product. Nice to work with a professional"

"I contacted the company's local office repeatedly to get it repaired as a warranty-covered item.  I scheduled the date/time for the repair person to come (taking the day off work) and they did a "no-show" - no call, nothing. I contacted Champion locally and was brushed off with "the scheduler had the day off" -- not certain how that affects a service call scheduled several weeks prior and they offered no satisfactory explanation.  I attempted to schedule another day for the repair and was told that they only have one service/repair person for the entire suburban DC and Baltimore area and that they only service my area one day a week.  I decided to contact the main office and finally spoke with someone in customer service who said they would look into the situation and call me back -- this never happened. "

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"Hammer and Nail contacted me within 10 minutes of my submission of an online request  for information. That right off the bat impressed me as two other contractors I contacted prior to Hammer and Nail never contacted me back even after I left them voice messages. Hammer and Nails sales rep Nikos came to my home and showed and explained to me all of my product choices and then spent a significant amount of time measuring and remeasuring the monster size door to be replaced.  Prior to my door order being submitted, another Hammer and Nail employee came to re-measure and confirm the original measurements. Due to the size of the door (and double screen doors) and transom it was pretty much a custom built door and it did take about 6 weeks for the door to be delivered from the Marvin factory but I was informed by Nikos that that would be the case and I had no objections to the time frame. Once the door arrived, the construction staff quickly scheduled installation. James and his install crews showed up exactly on time. James and his crew were very courteous and took great measures to protect my floors before demolition of the existing door. The guys did an excellent job of installing the new doors and transom. James himself made sure that the screen doors latched properly and that the doors were aligned perfectly. The crew used spray float insulation instead of cramming in little pieces of fiberglass insulation. The crew did a great job caulking the walls inside and out and cleaned up after themselves before they left. I am so pleased by this experience with Hammer and Nail that I will be calling them in the near future to replace my basement door.
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"The folks at Eco-Center were very helpful and easy to work with. We were looking for some backsplash tiles, counters and flooring for a renovation. They were on top of all their products; materials (sourcing and characteristics), pricing, color coordination, pros and cons. They have a smart little showroom with lots of samples. We bought some glass tiles in several colors, they look great. We have one more floor space to replace, Eco-Center will be the fist place we go to, they have a great selection of bamboo, cork, hardwood and carpeting.
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"They drywall was done just fine, he covered up all the cracks and cleaned up afterwards."

"All work was done to my complete satisfaction. Everything from the cabinet, countertop, faucet, mirror, lighting, toilet and accessories was replaced expertly and on schedule. Jose arrived promptly as scheduled, and performed the work professionally at a reasonable rate. I would hire Jose again for future projects."

"Jim and his workers are very conscientious.  The tile work is very professional - the workers, Jose and Enrique, are meticulous and detailed oriented.They do not cut corners and take pride in their work.   This was an old space with uneven floors and they worked hard to cut the tile precisely and lay them.  Jim is a good communicator.  He answers right away on his iPhone with updated estimates (I kept changing what I wanted!) and costs of materials.  He makes frequent visits to the site to check on his workers and consult with the customer.  This was a complicated job - we were adding walls, a shower, a bidet (not common in the US; had to be ordered, and needed plumbing added), a window and all new lighting. I had chosen expensive designer tiles and a higher line of appliances so was anxious about the quality of workmanship. However, Jim and his crew completed the work with  a high level of skill and craftsmanship and we were very pleased with the result.  Since this project, Jim has done a few small jobs for us (replacing a window in an addition, replacing insulation in a bay window,.etc).  We have also contracted him to re-do our patio with a roof (adding a faucet for an outdoor sink, lighting, etc.) which he will start this summer. He is busy and you may have to wait to get a job started.  For us, being able to rely on his honesty, integrity, skill, and fair prices- was worth the wait.
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"It took much longer than expected, part of this was due to inclement weather & 2 ft of snow. When installer came he noted that porch was not secure enough to place sunroom on.  Owner of company came out to inspect while shoring up was being done.TRS shored up porch. Installer knowledgable and helpful. During demoing & building of stairs, they tripped power to house 3 times, finally they took out old outlet from old porch and used other outside outlet.
Projected time to start was 11/14/15 & finish 12/14/15, was not started until mid Dec., and finished 2/25/16.  County did not issue permit until Dec. TRS might be a little more realistic about construction times. Built sturdy steps & landing and put in all new electric to sunroom. A few knobs for windows missing which they had to reorder and one screen not set in properly and bugs got in, and cover plate to electric box with wiring to porch was not put on. They did fix after a few calls. 
When dumpster removed from driveway, it knocked my A/C unit off its base, unit needs to be repositioned we are waiting to see what that will cost. 
TRS did send out a quality review staffer to go over the whole project when finished, which is rare, so it appears that they really want client feedback.
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Dave Bennington and his crew exceeded all of my expectations.  In short, he and his crew were meticulous, efficient, highly skillful, prompt, patient, responsive, and polite.  While renovating my condo, they kept dust and dirt to minimum.  At the end of each work day, they neatly stored their tools and the construction materials.  Dave did a lot of the work himself.  He or his crew were on site at key moments, e.g., to supervise the flooring and granite counter installations.

The granite, flooring, carpeting, and plumbing fixture vendors that Dave recommended provided excellent service and products.  I was at home during most of the renovation; consequently, I was able to observe Dave, his crew, and the vendors? work first hand.  Although it was a stressful two and a half weeks, I looked forward every morning to Dave and his crew?s arrival.

Seventeen years ago, in July 1998, I moved into a then-new two bedroom, two bathroom condominium with living room, dining room, kitchen, foyer, and large loft.  There is a 16-foot cathedral ceiling over the living room that meets the loft?s ceiling.  Other than installing a ceiling fan in the living room, new lighting in the kitchen and dining room, and a new dishwasher, I had not renovated the living room, dining room, kitchen, and foyer.

In March 2015, I hired Dave  for three reasons to:

1.      renovate my living room, stairway to the loft, dining room, kitchen except for the cabinets, and several components in the two bathrooms;

2.      correct, to the degree possible, a prior contractor?s shockingly poor work in the master bathroom; and,

3.      repair, to the degree possible, the builder?s construction mistakes. 

After agreeing on the work to be done and costs involved, Dave took me shopping.  He has vendors with whom he has long-term, established relationships.  We visited Rockville Granite, Carpet & Floor Express, Inc., Ferguson Enterprises, Inc. (plumbing fixtures), and River Glass Designs.  All four vendors are in Rockville.

Dave only charged me for time and materials.  Instead of charging a contractor?s markup, Dave arranged for me to pay the vendors directly.  All told, the renovations cost $35,000.  Given the amount of work that Dave and his crew did and the quality of vendor?s work and materials, I think that $35,000 was very reasonable, especially for the Washington DC area.

Dave has an excellent eye for design. With his guidance, I selected beautiful granite counters for the kitchen and bathrooms, high quality bathroom and kitchen plumbing fixtures, bathroom lighting fixtures, great looking laminate flooring for the foyer, living room, dining room, and kitchen, and fabulous carpeting for the two bedrooms.  I especially love the laminate floors, carpet, and granite counters.  Everyone who has seen my renovated condo has been very impressed with the outcome.

His work in the master bathroom deserves special mention.  The prior contractor had used porous cement, rather than epoxy, grouting for the bathroom floor, shower, and shower wall tile.  The prior contractor did such a poor job of grouting the shower floor tile that I had the prior contractor remove the initial grout and install new grout.  Even after two tries, the grout failed, i.e., fell out and turned yellow and black.  When installing the second round of grout, the prior contractor chipped many shower floor tiles.  The prior contractor?s crew misaligned the new frameless shower door and the two glass panels on either side of the door.  They improperly installed new lighting fixtures in the bathrooms.

Dave and his crew corrected the problems with the shower.  His crew removed the poorly installed shower floor and replaced it with new underlying rubber sealant, shower tiles, and epoxy grout.  He replaced the sloping Carrera marble threshold with a new, level threshold.

He arranged to have River Glass Designs install a custom-built frameless shower door.  River Glass Designs also installed new custom-cut mirrors over the vanities in both bathrooms.  Dave and his crew installed new lighting fixtures in each bathroom.  When mounting the new lighting fixtures over the mirrors, they discovered that the prior contractor had dangerously installed one of the fixtures. They corrected the prior contractor?s sloppily done detail work in the master bathroom.

Finally, Dave and his crew did an excellent job of repainting the living room, stairway wall, foyer, dining room, kitchen, and bathrooms.  They took the time to prepare the walls and ceilings properly for repainting, e.g., used sturdy joint tape where the ceilings met the walls and carefully spackled and sanded walls.  They finished many, many small repair jobs and improvements that I meant to complete, but never did.  For example, Dave installed new LED lights, which I had purchased years ago, in my three bedroom closets and my laundry room.  He and his crew did a beautiful job of refinishing the top of my dining room table.

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