"I called at 8:00pm on a Tuesday night. The plumber came before 10:00pm as promised. He replaced a leaking shut-off valve and associated pipe within an hour. Cost was as quoted for one hour labor plus parts which were less expensive than expected. No extra costs for travel time or anything else. We will definitely use again."

"My experience with this company was great. I was able to tell them my issues and they gave me several options. Ultimately we went for the full French Drain system. Everything was done on time and the estimates were very fair. Warranty on the work is great. I would call them again if needed."

"I hired a plumber through HomeAdvisor using prepay but I would not recommend this service. The contractor left a leaky pipe that caused water coming up through carpet. I had to purchase a wet vacuum to dry out the carpet. I had to contact HomeAdvisor again and hired Dave the Plumber, LLC who had to redo the installation done previously. Dave the Plumber replaced all the piping and outside spigot because of a water leak the previous contractor left. Thank you Dave the Plumber for being a professional and a job well done."

"Once in a blue moon a person may find a contractor with whom they truly want to work--a person who values honesty, has expert knowledge, takes pride in his work, is conscientious, fair and punctual. In addition to these fine qualities, John was gracious, considerate and willing to go the extra mile. He installed a top-of-the-line French drain in my basement, which included features not offered by many of his competitors. It was done in 3 days, to the exact specs he kindly sketched out in response to my questions. When a glitch arose with the backup pump, his employee returned to do a quick fix the same day. After many years and much higher estimates, I finally have a basement that I feel will stay dry even in the worst of weather. I am very grateful."

"We got 5 estimates from companies regarding a leak in our office and adjoining storage unit. This was the only company that accurately pinpointed the problem , which was a leak coming from gaps surrounding our electrical conduit pipe. Other companies had quoted us 6400$ to dig up the front yard and redo everything from the outside. Others wanted to dig up the inside. I’m so glad Mike explained everything to me clearly- and it all came down to common sense. These guys found the exact spot where the leak was coming from, and knew how to fix it. He also suggested replacing our sump pump because it was the original, and mud was starting to back up. He suggested we do this as it would be tragic to fix one problem and have another occur (and subsequent flooding) that could have been prevented. There was a minor connectivity issue with the sump pump a couple weeks later but I called at 9 am, the man who took the call put it in as an emergency because of some water splashing out and the problem was fixed by 11 the same day. Great responsiveness and customer service. I feel confident in my decision to choose this company, and would recommend them to others."

"Shawn and his entire team were friendly, polite and took great care to keep our home clean and with little inconvenience during the project of drain tiling and installing a sump pump in our basement. They also fixed a crack in the wall that was discovered after the estimate was created."

"Easy to communicate with, very efficient, timely, and the most affordable for great work and quality items. Rob installed and removed a water heater, replaced two faucets, and replaced rusted bolts and handle on the two toilets. Will be keeping Rob as a trusted plumber for any future jobs."

"Excellent job all around. The work was done in late March, 2019, but I waited to post this review until after a heavy rainstorm. The storm of July 8, 2019 (>4"/hr) would normally have caused water to seep up through the concrete floor. After the storm, there was not even a drop. The sump was dry. The job was messy: jackhammers and lots of dust. They left it clean. One cannot even see where they cut the lawn to get the pipe to the curb. My only critique is that the new concrete poured to replace the broken floor should have been completely leveled. From initial estimate to installation, excellent work."

"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."

"They are very informed about systems throughout the house and are active educators for their clients for MAINTENANCE and saving money! The family owned business is impressive, as their son is ALREADY a JOURNEYMAN in both plumbing and I believe soon to be HVAC expert as well. They are serious about their knowledge and offerings. - Erin Fussell"