Get matched with top drain pipe installers in New Windsor, MD

"Was polite and professional but didn't have the tools needed to properly unclog my underground gutter drain which was clogged with roots. Tried a mechanical auger that he had but that was all he could do and only pulled thin roots which helped but didn't completely unclog the drain."

"Without even asking, I was told not to pay the repairman who came but to wait for the invoice to come in the mail. Of course, the repairman asked for his money before he left, and we had to call the office who then told us to just pay the repairman. A little awkward, but the sump pump was replaced."

"They installed a french drain and pump and installed water proofing on the walls.  Initially I thought some of the workers were not really the best, so I called and a manager came out and was very honest and acknowledged their faults and came out and fixed all the issues.  I was very impressed with this, he was very responsible.  They ended up doing a fantastic job in the end."

"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."

"We had them install an indoor sump pump (including digging the pit and pipes) and some basement walkout drain installation. They did high-quality work and finished quickly. Their price was the best of 5 quotes I received and so the value was high. The only thing that was not perfect was that communication was slow, sometimes they did not respond to texts, but they were good when they responded, and they showed up on time. Overall, 9/10, highly recommend!"

"I hired a civil engineer, who concurred with the sump pump and drain plan and said the price was absolutely unbeatable. After the project, the customer service for follow-up was immediate and effective. This company is solid, from the team on the ground to the sales representative to uppoer management!"

"Thomas Reamer and Ramon Goard installed a sump pump and drain line and reinforced the waterproofing material. Very thorough in explaining the problem, solution, and showing us pictures of the process throughout. They worked steadily through rain and heat. Very impressed with them and their work."

"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."

"The work was excellent, however what was described and what was done differed. The maximum was described as the most extensive repairs. The repair entailed minimal digging and just the sealing of the main drain. It just 3.5 feet below the ground. One shrub was removed. They did not dig to the foyndation since they felt they found the issue. They did not reduce the price and that disturbed me since it was discussed."

"Stone wall rebuild:
The crew disassembled the existing deteriorating stone wall which enclosed a Japanese maple and other plants.  They dug a trench beneath where the new wall would be installed and installed 6" of CR6. Perforated pipe was installed behind where each wall would be and it was filled with 6" of #57 stone.  The walls were then rebuilt with the addition of a pallet of matching Western Maryland stone.  The downspout drain was extended under the wall with SCH 40 pipe with a pop-up drain.  They seeded and strawed all disturbed areas and installed mulch inside of the stone wall which retained the Japanese maple and other plants and shrub. All of the wall is level and stable and looks great. I had gotten other estimates and they were all about the same, but I feel that no other contractor would have done as good a job.
Front walk replacement:
Removed concrete front walk which was deteriorating and hauled it away. Installed the proper multi-layer base and tamped it down.  Installed the pavers in a pleasing "I" pattern with a contrasting boarder. Replaced existing concrete step with wall block and caps that matches the pavers.  Installed polymeric sand, swept it in cracks and tamped it down. Reapplied sand, tamped it down and wet it down to activate it.  They diverted two drain spouts by the walkout in the rear of the house. They also extended an existing garden boundary, removing the grass by undercutting with shovels and moved the existing stone boundary around the new perimeter. They seeded and strawed all disturbed areas and installed mulch around the pavers. They did such a good job on the wall rebuild that I didn't even get estimates from other contractors for the walk.
Work crew:
All of the work crew on both jobs were polite and were hard workers. They were glad to answer any questions and explain what they were doing. They showed up on time and did an excellent job of cleaning up the work site when the job was completed.
Owner:
Kyle Hodges responded to phone calls and emails promptly and answered all questions. He stopped by periodically to monitor the jobs. I felt that he did more than he had to do make sure that I was satisfied with the work that was being done.


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