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"We’ve used Len the Plumber in the past, and while they’ve been slightly overpriced, they’ve been reliable and effective. But after this week I’ll be taking my plumbing business elsewhere, and I would highly recommend that anyone else do the same. Several times over the past few weeks we’ve had issues with the sink and toilet in one bathroom. A little less than a month ago, a Len the Plumber tech had replaced the toilet in that bathroom (not for the same issue). On Friday I called Len the Plumber to have someone come out and take a look. The woman who answered the phone said she would have the same tech that had installed the toilet come out that afternoon between 2 and 5pm. At 2:41pm someone from Len the Plumber called. She said that unfortunately that tech wasn’t scheduled to work that day and the appointment shouldn’t have been made. She told me he could come out Sunday morning between 8 and 11am. At 8:43 Sunday morning, a woman from Len the Plumber called to say the tech would be out in 30-45 minutes. Eight minutes later she called back to say that no, he doesn’t have a snake, so she’ll have to send someone else later. I told her he wouldn’t need a snake, that it wasn’t clogged right now. She said she’d discuss with the tech and call me back. At 8:58am she called me back and said that it sounded like the P-trap was clogged, and the tech would need a snake. I asked why he didn’t have one with him (since he worked for a company called Len the Plumber) and why he couldn’t just swing by a hardware store and pick one up. She said the techs don’t always have snakes, and sometimes they break and need to be fixed. She said she could send someone else out later in the day. I told her that we wouldn’t be here later, and that we had made plans around the tech coming out this morning (after we had made plans around the tech coming out on Friday). She said she would try to get someone out during the same timeframe, within the next two hours. At 10:36am she called back and said that she could have a different tech come out in 30-60 minutes. I told her no, we had planned to be home based on the 8-11 timeframe that we’d been given, and that wouldn’t work. She said she was sorry, but they had emergencies. I canceled the appointment and will never be using Len the Plumber again. The fact that a plumbing company can schedule a call two days in advance for a technician to come out for a problem with a sink and toilet, and neither the tech nor the dispatcher realizes that the tech doesn’t have a snake with him (and for some reason he can’t just pick one up) speaks volumes about the company’s competency. Add to that the bungling of the initial appointment, and the fact that a Len the Plumber tech told me to my face that he has no way of knowing what model toilet he installed in my house without physically coming out to see it, and this is clearly a poorly-run company with an outdated and/or low-quality field service and dispatch system. There are many competent plumbing companies in the mid-Atlantic area. Len the Plumber is not one of them."

"Extremely satisfied with the work! They did an excellent job, got it done quickly and within budget. Also great communication! Highly recommend!"

"Very responsive and did a good job."

"After doing a lot of research for the right remodeler, we decided to contract Zenith Kitchen and Bath to remodel our bathrooms. We worked with Eva, their design consultant and she was absolutely fantastic to work with. She took the time to understand our requirements and preferences and came up with the beautiful design for the bathrooms. Her suggestions were spot on and Eva was able to source the materials quickly and they were able to start the work as promised. The workers were very professional, considerate, respectful and did a fantastic job! Our construction manager, Cetin , visited regularly to see how things were progressing and address any concerns we had. We made a few changes along the way and they were able to accommodate them easily. They were able to finish our bathroom remodel in five weeks, and they turned out beautiful!! It was an absolute pleasure to work everyone from Zenith Kitchen and Bath and we highly recommend them!"

"Vertical Connection is wonderful! I asked them for a certificate of insurance, and they gave it to me. Stephanie was very helpful. In an e-mail, I told her that I wanted white draperies. When I arrived at the store, she had many samples already picked out for me. I told her that I wanted the draperies to match the paint on my walls. Unfortunately, I forgot to bring a sample of the paint color. Stephanie, however, has samples of all of the Sherwin Williams paints, and she matched the swatch to the paint color perfectly. She also had a nice selection of hardware to go with the curtains. The installer put up the drapes in less than an hour. I had a great experience with this vendor!"

"Great! Tim did an amazing job. He was quick to return my call and was here when he said he would be. I highly recommend!!"

"OCD company did a fantastic job on my carpet. The carpet really needed to be replaced (or so I thought) but they did such a fantastic job on the cleaning, that I no longer feel like I have to replace them. They were reliable and did an excellent job. I highly reached the OCD company!"

"Wonderful work and craftsmanship! Easy to order and no pressure in picking desired product. Informative sales rep."

"An outstanding experience from quote to installation. Knowledgeable and helpful salesperson (Ash). Quick scheduling. Very communicative. Installers were the most professional contractors I've worked with. They arrived on time, took care of business in an excellent way, and left. And of course the carpets look and feel incredible, and it was all affordable. Couldn't recommend PriceCo more."

"Dear Arora Remodeling Management and Staff, I am writing to extend my sincere thanks for the exemplary service and craftsmanship demonstrated during my recent bathroom renovation. From the initial consultation through the final steps of this project, every interaction reflected your company’s dedication to quality and customer satisfaction. The workmanship and attention to detail were of the highest standard. A new sliding shower door is a real masterpiece! I particularly appreciated the consistent communication and adherence to schedule. The finished bathroom is both beautiful and functional, a true testament to your team’s skill. It was a pleasure to work with professionals who take such pride in their craft. Please accept my heartfelt appreciation for a job well done. Sincerely, Jonah"