Get matched with top air conditioning pros in Brooklyn, MD

"I had them replace my entire HVAC system (furnance + AC). They did a great job through the whole process. Out of four quotes I received, they were the only ones that took the time to do a full heating and cooling load calculation for my house when they came to do an estimate in addition to making detailed measurements of our utility room to make sure anything they installed would fit. They gave me three proposals ranging from low-end, mid-range, and high end options and explained the equipment in each of them in detail, including documenting all the model numbers, efficiency ratings, and specs. What they recommended matched up with my research I did prior to receiving estimates. They were very responsive, knowledgeable, and professional so I gave them the job. The crew arrived on time, worked hard the whole day, were respectful of my house, and did not require supervision (although, they told me I was more than welcome to ask questions and watch anything they were doing). They cleaned up, explained the warranty and rebate options with all the paperwork already filled out so that all I had to do was sign--they even mailed both the warranty and rebate off for me. The whole process went great. While their prices were fair they were not the cheapest, but I have no doubt they did a great job, didn't cut corners, and will stand by their work if I experience any problems. They are a reasonably sized HVAC business and not a one-man-band shop like many places in the area, so I know they will likely still be around through the life of the warranty and are well staffed to respond to emergencies, including a 24/7 emergency service number. Overall, we're very happy with the new system and it's a huge improvement over what it replaced--both the AC and furnace are much quieter than the old units, more energy efficient, and perform better. It's been a month since the install and everything has been working fine without problems."

"GAC services was able to come out for a same day trouble shooting appointment. Jim S arrived on time and was very courteous and professional. He was able to quickly identify the problem with the registers and dampers and able to get warm air flowing to the otherwise very cold areas of the house. In addition, Jim was able to recommend some additional services that would help me achieve the desired evenness of temperature such as an additional return and humidifier for the home. Great experienced master certified technician!"

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Doug was helpful and responsive; he did a number of small plumbing projects for us.
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"Although not able to fix the problem, it was clearly explained with various options and rough costs provided. We have two mini split units which have served us well but are getting close to the end of their life cycle."

"My air conditioning stopped working last night. I called Carroll mech . They responded immediately and sent technician to the house few hours later. Jordan Scott was very professional. He checked the system carefully and fix the issue soon. Really appreciate the service!"

"Julius and Shimmy did a great job cleaning whole air duct and dryer air vent for me and neighbor. Very professional, did a thorough inspection and communicated everything before they started the work. Would definitely recommend these guys"

"Best Air Quality and Restoration did a spectacular job! I can't say enough about the employees. They did an outstanding job! They were punctual,polite and followed social distancing protocols.They assessed the home and cleaned the air ducts quickly and efficiently. I am very pleased with their service and highly recommended this company. I purchased a new home and had them come clean the ducts to improve the homes environment. They showed me before and after pictures and I noticed a difference right away"

"Pohlman responded quickly when my water heater leaked and quickly replaced it at a competitive rate. I asked for multiple quotes and they were one of the first to respond. I appreciate the work, although I would have preferred to know which water heater was being installed before they put it in."

"I had a great experience with this HVAC company! They were professional, arrived on time, and quickly diagnosed the issue with my air conditioning unit. They explained the repair clearly, completed the work efficiently, and had my AC running perfectly again. The technician was courteous, knowledgeable, and took the time to answer all of my questions. I really appreciated the honest service and fair pricing. I highly recommend them to anyone looking for reliable HVAC service!"