
Serving Bethesda, MD and surrounding areas
Approved
In business since 1997
Free estimates
Emergency services offered
"Their representative, Greg, who is NOT a board certified arborist, came to inspect and quote our job. His quote was quite a bit cheaper than another company the quoted the same job, so I hired them. When they arrived, they attempted to back their truck up my driveway, and in the process destroyed an expensive cast-bronze driveway light. They did not notify me. I only discovered it after I walked down the driveway to retrieve a trash can at the curb. I photographed it and presented it to the crew. They only grinned and shrugged (I think only one of the four spoke any English, and he was up in a tree pruning it). I immediately called the company and sent the photos. While waiting to hear back, I kept hearing several loud, thunderous crashes on the roof of the house and shed. I suspected they were dropping cut limbs onto the structures, but by the time I got outside, they had hauled the offending debris off to the chipper/shredder. One worker was standing on the roof of my shed inspecting it for damage. When I inquired what had happened, they held up acorns and Tulip Poplar buds and said (in broken English) that is what was falling on the roof. Nope, it was large limbs. When Greg arrived to inspect the destroyed driveway light, we got out my ladder and climbed on the roof to find a large hole through two layers of shingles where they dropped a cut limb. Greg agreed to replace the driveway light and repair the roof which they did to my satisfaction within a week. But for them to not fess-up to damaging my property was highly unprofessional, not to mention sloppy and careless. I will not hire them again."





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