"After several days of heavy rain, we noticed a small amount of water in the basement near the pipe that goes out to the septic. Key had someone come take a look at it and quickly identified the problem. A few weeks later, the team should up and fixed the problem in about 3 hours. The works included - resealing around the pipe and installing a waterproof membrane on the water below it."

"We hired Leal Restoration to clean up water damage on three floors of our house. They came early on a Saturday morning, worked all weekend and finished the job on Monday. This included drying out the area, removing debris, and replacing a ceiling. The work was done efficiently and carefully. Leal turned a disaster area into a clean and back to normal living space in 3 days. Amazing!"

"It went well. They are being professional in their follow-up as they are trying to have us install an expensive basement drainage/pumping system. We haven't decided yet, as it will be part of our basement gut/rehab project."

"Pete did an excellent job on our annual clean and check up for our mini-split ductless system."

"Just purchased home,and second day in heavy rain caused pump to fail. Called andin less than 3 hours I had them at my house with a replacement pump and installed. They stayed till basement was cleared and said they would return in the next day to finish job. Showed up on time as scheduled and finished beyond my exspectations.i cannot say enough about this company. Truly deliver what they promise. From sales staff to the installer. Also a courtesy call back to make sure I was satisfied. This is the go to company for any of your basement needs."

"I came home from work to find all my drains were not draining. I tried some basic troubleshooting, but could not figure out the issue. I called heritage ( which was after hours). Within an hour, the technician Derek arrived, I gave all the information to him, and he started immediately. We narrowed it down to an issue with the septic. 10pm we are outside digging up the septic to get a look. Dereks knowledge and experience quickly identified the issue. The whole time he was friendly and informative. It didnâ t matter the time of night it was, he was determined to fix the issue. He was repairing in a way that would keep the cost down. That rarely happens with contractors. Within 30 minutes, he had the main drain cleared from the house to the septic. Derek even took the effort to double check from the opposite end in my house to make sure it was up to his standards. The whole time he is sharing knowledge and explaining the cause and effects and how the system is designed. When the job was finished, we went over the invoice. I couldnâ t believe the price! For emergency service, and the work that was done, the price was extremely fair. I highly recommend heritage plumbing and heating, and of course Derek."

"Mixed review I had spoken with other radon remediation companies and received quotes before meeting with Erickson Foundation Solutions. The salesman, Chris, seemed much more thorough in his approach and he gave a presentation explaining radon, its danger and the process to remove it. The quote was slightly higher than another quote, but I felt more confident. And with the added fan moisture guard, the system came with a 10-year warranty. So I agreed to the proposed plan and paid a deposit. Later I decided to not install concrete in the adjacent (but not connected) basement/crawl space. I asked Erickson to quote installation of plastic sheeting to seal that space. John, the sales manager’s quote doubled the total price. I already had found durable plastic sheeting for about $300. So how would that become $2000 extra? John explained that there would be a drainage mat under the plastic and it would be attached every few inches to the walls and then sealed with caulking. But besides sealing the area, the quote also included another extraction hole and piping to connect it to the fan. This seemed to me like over-kill for a 1200 square-foot house. But he said without the second extraction location, they would not warranty the job. So I accepted the “up-sell” and signed. Today the office called to tell me when the crew would arrive and they arrived on time and were very pleasant. However, they did not have the drainage mat. They called their supervisor and was told that it was not included in the quote and would be an additional charge. In fact it had been a verbal inclusion, not written. The crew was surprised that a second extraction hole was quoted, since the radon levels were not very high to start (3.8 and 5.4). So I feel that I accepted a possibly unnecessarily elaborate system, more elaborate than I probably really need, for twice the price. And didn’t receive the drainage mat that I was told would be part of it."

"Beautifully. The plumber was on time; he was personable. Ours is an old house with old drain pipes, but he was able to clear the drain. He went the extra mile to be sure it was completely open. We would definitely use him again."

Mr. Pipes Plumbing, provides high quality plumbing and heating services to metro Boston residents. We specialize in, water heater installations, heating system service and installations, kitchen and bathroom remodeling, and plumbing system service and maintenance.

"Rey came in one day to estimate the job. I had an interior drain system installed 24 years ago, but for the first time some water was seeping in and puddling on my cellar floor. Rey looked at the problem with me, suggested a minimal but effective solution, and priced the job at a fair amount. (Another contractor wanted to sell a more extensive job that I believe was more than I needed.) Rey and his assistant came on the day we arranged and did the job very satisfactorily. They worked hard and quickly installing a new drain channel, then re-cemented the floor leaving it clean and level. Rey was personable, professional and good to work with."